2051511.9
Service Bulletin Details
Public Details for: 2051511.9
Mood lighting operational issues customer statement: -one or a combination of the following is evident: -mood lighting strip is faulty/incorrect illumination due to the strip being cracked and/or irregularities in the strip -mood lighti
- 2023 - 2022 - 2021 - 2020 - 2019 - 2018 -
Technical product information Topic Market area Brand Transaction No. Level Status Release date Mood lighting operational issues Bentley: worldwide (2WBE) Bentley 2051511/9 EH Approval New customer code Object of complaint lighting system, signalling -> interior illumination -> background lighting lighting system, signalling -> interior illumination -> background lighting lighting system, signalling -> interior lighting -> door light strip lighting system, signalling -> interior lighting -> fluorescent tube lighting system, signalling -> interior lighting Complaint type Position functionality -> uneven functionality -> without function / defect component / consumables -> damaged component / consumables -> damaged functionality Vehicle data New Continental GT - New Continental GTC and New Flying Spur Sales types Type MY Brand Designation Engine code Gearbox code Final drive code 3S3* 3S3* 3S3* 3S3* 3S3* 3S3* 3S4* 3S4* 3S4* 3S4* 3S4* 3S4* ZG2* ZG2* ZG2* ZG2* E E E E E E E E E E E E E E E E 2018 2019 2020 2021 2022 2023 2018 2019 2020 2021 2022 2023 2020 2021 2022 2023 Documents Document name master.xml INTERNAL * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Technical product information Mood lighting operational issues Transaction No.: 2051511/9 Customer statement / workshop findings One or a combination of the following is evident: • Mood Lighting strip is faulty/incorrect illumination due to the strip being cracked and/or irregularities in the strip (Figures 1 and 2) Figure 1 Figure 2 • Mood lighting strip has incorrect colour synchronization and/or sticks to one colour (not changing) (Figure 3) Figure 3 • Mood lighting strip has partial illumination and does not light at all (Figure 4) Figure 4 Technical background Revision history TPI 2051511/9 - Additional checks required including aftermarket features which may have been installed which can affect the mood lighting functionality INTERNAL Production change Not Applicable Measure CAUTION Prior to starting the instructions within this TPI, the Retailer must check and confirm the vehicle is in standard factory condition and has not had any non-approved aftermarket modifications conducted Should any aftermarket modifications be found, the retailer must make Product Support aware by raising a DISS query to report the details of the modification, you must then await feedback from Product Support before conducting any further work In the event that non-approved aftermarket modifications have been conducted the operative should proceed from Step 1 1) Check the integrity of the applicable mood light strip electrical circuit - Refer to Elsa pro wiring diagrams 2) Check the mood light strip electrical connections are correctly made to the affected mood lighting strips, if not connected correctly (Figure 5) refit and confirm connection (Figure 6) and retest Figure 5 Figure 6 3) Should the connector or mood light strip be found to be damaged, replace the mood lighting strip Refer to Elsa pro – Rep.Gr 96 - Mood lighting strips - To remove and fit Warranty accounting instructions Due to the numerous symptoms/scenarios please refer to the Labour operations section within Elsa Pro INTERNAL Parts information Due to the numerous symptoms/scenarios please refer to the ETKA parts catalogue INTERNAL