2070638/1
Service Bulletin Details
Public Details for: 2070638/1
Water ingress into the front cabin footwell/bulkhead - glass misting on the inside - front carpets/mats wet. Customer statement: - water ingress into the left and/or right hand foot well - front carpets and/or foot mats are wet - the wi
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2018 BENTLEY CONTINENTAL GT |
Technical product information Topic Market area Water ingress into the front cabin footwell/bulkhead - Glass misting on the inside - Front carpets/mats wet Australia E04 Bentley rest Asia and Australia (6E04),China 796 VW Import Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08 Bentley South Korea (6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States E05 Bentley USA and rest America (6E05) Bentley Brand Transaction 2070638/1 No. Level EH Status Approval Release date New customer code Object of complaint Complaint type Position vehicle service -> service, maintenance -> repair execution service: process -> with determination of concern body fixtures and fittings -> closures leaks Vehicle data New Continental GT/C and New Flying Spur Sales types Type 3S3* 3S3* 3S3* 3S3* 3S3* 3S3* 3S4* 3S4* 3S4* 3S4* 3S4* ZG2* ZG2* ZG2* ZG2* MY 2018 2019 2020 2021 2022 2023 2019 2020 2021 2022 2023 2020 2021 2022 2023 Brand Designation Engine code Gearbox code Final drive code E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * Documents Document name master.xml INTERNAL Technical product information Water ingress into the front cabin footwell/bulkhead - Glass misting on the inside - Front carpets/mats wet Transaction No.: 2070638/1 Customer statement / workshop findings Customer statement • Water ingress into the left and/or right hand foot well • Front carpets and/or foot mats are wet • The windows are misty due to water ingress Workshop findings • After conducting TPI 2062622/- water ingress was found at the location shown in Figure1 (Left hand A - Pillar seam) NOTICE Figure 1 - Shows the front left hand wing removed please note this is not required for this procedure unless advised via a new or existing DISS query Hint: The example shows a leak on the left hand side although a leak could be evident on the right hand side at the same location Figure 1 • The cause of the ingress can be caused by missing sealant on the A - post pillar seam INTERNAL Figure 2 Technical background In the event the issue is as described please refer to the instructions within the Measure section CAUTION Please ensure all guidelines within the repair manual are strictly followed before and whilst conducting any work on vehicles with a High voltage system (where applicable) Production change Not applicable Measure 1) Referring to Rep.Gr 55 - Remove the plenum cover • Check the condition of the seam sealant at the location shown in Figures 1 and 2 • Check to confirm that sealant has been applied to the left hand A - pillar seam • Check to confirm that sealant has been applied to the right hand A - pillar seam In the event the sealant is missing from the left and/or right hand A - pillar seams Or A different location the operative should clean/prepare the areas concerned and apply sealant (See parts information) to the applicable location(s) • Once sealant has been applied conduct a local paint repair in the location in which sealant was missing 2) Once the sealant and paint repair has been completed and the sealant/paint has cured/dried - Check to confirm the leak has been successfully repaired 3) Referring to Rep.Gr 55 - Refit the plenum cover NOTICE In the event the leak is still evident or further components are required to be removed to assist with further diagnosis the operative should request assistance via a new or existing DISS query INTERNAL Warranty accounting instructions Time to apply the sealant and conduct a local paint repair Warranty type 110 or 910 Damage Service number 55 59 Damage code 00 50 Labour Operation Code 51 37 51 50 (Use 99 index until 27/07/23) Time 50 TU Time to remove and refit the plenum cover Labour Operation Code 66 44 19 00 Time 40 TU Parts information Betafil 10215 (Black) or suitable alternative Or Betafil 10210 (White) or suitable alternative The sealants listed must be sourced locally INTERNAL