2055772/4

Technical product information
Topic
Market area
Brand
Transaction No.
Level
Status
Release date
Battery conditioner inoperative
Bentley: worldwide (2WBE),Hongkong-Macau (5HK)
Bentley
2055772/4
EH
Released for publishing
27-Aug-2021
New customer code
Object of complaint
Complaint type
Position
whole vehicle -> accessories -> battery charger functionality -> without function / defect
Vehicle data
New Continental GT
Sales types
Type
3S3*
3S3*
3S3*
3S3*
3S3*
MY
2018
2019
2020
2021
2022
Brand Designation Engine code
E
*
E
*
E
*
E
*
E
*
Gearbox code
*
*
*
*
*
Final drive code
*
*
*
*
*
Gearbox code
*
*
*
*
Final drive code
*
*
*
*
New Continental GTC
Sales types
Type
3S4*
3S4*
3S4*
3S4*
MY
2019
2020
2021
2022
Brand Designation Engine code
E
*
E
*
E
*
E
*
New Flying Spur
Sales types
Type MY Brand Designation Engine code Gearbox code Final drive code
ZG2* 2020 E
ZG2* 2021 E
ZG2* 2022 E
Documents
Document name
master.xml
*
*
*
*
*
*
*
*
*
Technical product information
Battery conditioner inoperative
Transaction No.: 2055772/4
Release date: 27-Aug-2021
Customer statement / workshop findings
Battery conditioner inoperative.
Technical background
Corrosion on the contact surfaces of the charger socket and charger lead.
If the charging socket or charger lead are wet when the charger is connected this can cause corrosion on the contacts.
Production change
Not applicable.
Measure
Check for corrosion on the contact surfaces of both the charger socket and charger lead.
If light corrosion is present, use Autosol metal polish or an equivalent metal polish to remove the corrosion from both the charger socket and the
charger lead.
Should heavier corrosion be present, use a Green Scotch Brite pad to remove the corrosion.
Once the corrosion is removed retest for correct function of the battery conditioner.
To prevent future corrosion please read the customer the following statement:
“In order to ensure a good connection between the car and battery conditioner, it is recommended that the exposed metal terminals of the
bumper mounted external re-charge connector and battery conditioner plug are cleaned and dried using a dry non-abrasive cloth before each
use. It is also recommended to regularly wipe the re-charge connector to prevent the build of contamination even if the battery conditioner is not
used”.
Warranty accounting instructions
Warranty claim type
110 or 910
Labour operation code 27 06 29 00
Damage service number 27 06
Damage code
00 33
Time
10 TU
Criteria ID
01
Parts information
Parts Number
Description
Autosol or equivalent Metal polish
Quantity
1