2071772/1

Technical product information
Topic
Market
area
New Continental GT, GTC and Flying Spur - Front anti roll bar link - Diagnosis guidelines
Australia E04 Bentley rest Asia and Australia (6E04),China 796 VW Import Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley
rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08 Bentley South Korea (6E08),United Arab Emirates E06
Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States E05 Bentley USA and rest America
(6E05)
Bentley
Brand
Transaction
2071772/1
No.
Level
EH
Status
Approval
Release
date
New customer code
Object of complaint
running gear -> shock absorber/suspension control -> automatic shock absorber
adjustment
running gear -> shock absorber/suspension control -> roll compensation
Vehicle data
New Continental GT
Sales types
Type
3S3*
3S3*
3S3*
3S3*
3S3*
3S3*
3S3*
MY
2018
2019
2020
2021
2022
2023
2024
Brand Designation Engine code Gearbox code Final drive code
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
New Flying Spur
Sales types
Type
ZG2*
ZG2*
ZG2*
ZG2*
ZG2*
MY
2020
2021
2022
2023
2024
Brand Designation Engine code Gearbox code Final drive code
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
New Continental GTC
Sales types
Type
3S4*
3S4*
3S4*
3S4*
3S4*
3S4*
MY
2019
2020
2021
2022
2023
2024
INTERNAL
Brand Designation Engine code Gearbox code Final drive code
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
Complaint type
functionality -> defective function
sequence
functionality -> without function / defect
Position
Documents
name
INTERNAL
Customer statement / workshop findings
Workshop findings:
Front anti roll bar link lower bushes have small cracks on the surface
NOTICE
Technical background
Front anti roll bar links have been incorrectly diagnosed and unnecessarily replaced
Front anti roll bar links were replaced due to minor splits being identified during a routine service inspection or noise complaints
However
Once the front anti roll bar links were replaced, the noise was still evident resulting in further diagnosis being required to identify and resolve the
issue
The minor splits (Figure 1) are visible on the surface and do not effect bush integrity
Do Not replace the front anti roll bar links when small splits are identified on the lower bushes as shown in Figure 1
1
NOTICE
a technical DISS query and await feedback before replacing any parts
wear
cracks/splits
Production change
-
Measure
Refer to the Technical background section
INTERNAL
Warranty accounting instructions
In the event the front anti roll bar links were replaced without permission via DISS the warranty claim will be cancelled (payment will not be
approved)
INTERNAL