2068946/5
Service Bulletin Details
Public Details for: 2068946/5
Dtc p0B2500 logged within address 0021 (battery energy control module 2) - dynamic ride system warning visible. Customer statement / workshop findings: bentley dynamic ride system fault is displayed within the drivers instrument panel (di
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Models from 2024
2024 BENTLEY BENTAYGA |
2024 BENTLEY CONTINENTAL GT |
2024 BENTLEY CONTINENTAL GTC |
2024 BENTLEY FLYING SPUR |
Models from 2023
2023 BENTLEY BENTAYGA |
2023 BENTLEY CONTINENTAL GT |
2023 BENTLEY CONTINENTAL GTC |
2023 BENTLEY FLYING SPUR |
Models from 2022
2022 BENTLEY BENTAYGA |
2022 BENTLEY CONTINENTAL GT |
2022 BENTLEY CONTINENTAL GTC |
2022 BENTLEY FLYING SPUR |
Models from 2021
2021 BENTLEY BENTAYGA |
2021 BENTLEY CONTINENTAL GT |
2021 BENTLEY CONTINENTAL GTC |
2021 BENTLEY FLYING SPUR |
Models from 2020
2020 BENTLEY BENTAYGA |
2020 BENTLEY CONTINENTAL GT |
2020 BENTLEY CONTINENTAL GTC |
2020 BENTLEY FLYING SPUR |
Models from 2018
2018 BENTLEY BENTAYGA |
2018 BENTLEY CONTINENTAL GT |
Models from 2017
2017 BENTLEY BENTAYGA |
Technical product information Topic Market area DTC P0B2500 logged within address 0021 (Battery Energy Control Module 2) - Dynamic ride system warning visible Australia E04 Bentley rest Asia and Australia (6E04),China 723 Volkswagen (Anhui) Automotive CO (6723),China 796 VW Import Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08 Bentley South Korea (6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States E05 Bentley USA and rest America (6E05) Bentley Brand Transaction 2068946/5 No. Level EH Status Approval Release date Event memory entries Diagnostic address Event memory entry Fault type Fault status 0021 - Battery management 2 P0B2500: Hybrid/EV Battery "A" Voltage Low static 0021 - Battery management 2 P0B2500: Hybrid/EV Battery "A" Voltage Low Intermittent New customer code Object of complaint running gear -> shock absorber/suspension control -> roll compensation running gear -> adaptive suspension, pitch and roll compensation information, navigation, communication, entertainment -> symbolic control indicators -> warning lamp for electronic stabilisation programme (ESC) Vehicle data Bentayga/New Continental GT/C and New Flying Spur Sales types Type 3S3* 3S3* 3S3* 3S3* 3S3* 3S3* 3S3* 3S4* 3S4* 3S4* 3S4* 3S4* 3S4* 4V1* 4V1* 4V1* 4V1* 4V1* 4V1* 4V1* 4V1* ZG2* ZG2* ZG2* MY 2018 2019 2020 2021 2022 2023 2024 2019 2020 2021 2022 2023 2024 2017 2018 2019 2020 2021 2022 2023 2024 2020 2021 2022 INTERNAL Brand Designation Engine code Gearbox code Final drive code E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * Complaint type functionality -> defective function sequence functionality functionality -> activates Position ZG2* ZG2* ZV1* ZV1* 2023 2024 2023 2024 E E E E Documents name INTERNAL * * * * * * * * * * * * visible Customer statement / workshop findings Customer statement: Bentley dynamic ride system fault is displayed within the Drivers Instrument Panel (DIP) Workshop findings: DTC P0B2500 - Hybrid/EV Battery "A" Voltage low is stored within address 21- Battery Energy Control Module 2 Technical background Possible internal fault with the super capacitor • In the event that DTC P0B2500 is evident the operative must follow the steps within the Measure section to completion NOTICE The instructions within the Measure section must be conducted to completion regardless of vehicle status (PDI or post vehicle handover) Do Not erase the DTC and handover the vehicle back to the customer as DTC P0B2500 could return Revision history - 2068946/5 • LOT codes amended to numerically match the steps within the Measure section • Measure section amended to request feedback is provided via DISS if one or both of the super capacitor terminals / harness connector were found to be loose Production change Not applicable Measure WARNING 1) Referring to Rep.Gr 27 - Deactivate the 48 volt system - Refer to 48 volt system - To activate and deactivate 2) Referring to Rep.Gr 27 - Check the security of the super capacitor positive and negative terminals (Figure 1) as follows: • Remove the caps (A) from the terminals • Check the security of the positive and negative terminals (B) are as described within Rep.Gr 27 • In the event that one or both terminals are not secure the operative must secure the loose terminal(s) to the correct torque as detailed within Rep.Gr 27 - Super capacitor NOTICE INTERNAL Figure 1 3) Referring to Figure 2 - Check the security of the harness connector • In the event the harness connector is not secure the operative must secure the connector NOTICE Figure 2 4) Referring to Rep.Gr 27 - Activate the 48 volt system. Refer to 48 volt system - To activate and deactivate 5) In the event the super capacitor positive and / or negative terminals were found not to be secured to the correct torque specification and required securing the operative must conduct step 6 and steps 7 However In the event the super capacitor positive and / or negative terminals were found to be secured to the correct torque specification please go directly to step 7 6) Conduct a short road test NOTICE INTERNAL 7) Read the following MVB’s to check the difference between the highest cell voltage and the lowest cell voltage (Figure 3) 21-Battery Energy Control Module 2 -→ MVB -→ IDE08217 and IDE8218 Figure 3 • If there is a difference of 0.5v or more between the highest cell voltage and lowest cell voltage and the fault code ‘P0B2500: Hybrid/EV Battery "A" Voltage low' is stored in address 21-Battery Energy Control Module 2 - Referring to the applicable Rep.Gr 27 - Replace the super capacitor Warranty accounting instructions Warranty type 110 or 910 Damage service number 93 50 Damage code 00 40 Bentayga De-energise and re-energise the 48 volt system (Step 1) 93 10 00 00 - 30 TU Time to conduct steps 2,3,4,5 and 7 93 50 19 00 - 20 TU Diagnosis time 01 50 00 00 as per ODIS log (Must not exceed - 10 TU) Time to conduct a short road test (Step 6) Labour Operation Code 01 21 00 01 - 30 TU NOTICE New Flying Spur and New Continental GT and GTC De-energise and re-energise the 48 volt system (Step 1 and 4) 93 10 00 00 - 30 TU Time to conduct steps 2,3,5 and 7 93 50 19 00 - 40 TU Diagnosis time 01 50 00 00 as per ODIS log (Must not exceed - 10 TU) Time to conduct a short road test (Step 6) Labour Operation Code 01 21 00 01 - 30 TU NOTICE INTERNAL Parts information Refer to the ETKA parts catalogue INTERNAL