2068609.1

Service Bulletin Details

Public Details for: 2068609.1

Rear lamp gap/profile and alignment customer statement: -rear lamp gap/profile appears to be out of specification technical background: -due to the design and fitment of the rear lights in relation to the surrounding components the oper


- 2023 - 2022 - 2021 - 2020 - 2019 - 2018 -

Technical product information
Rear lamp gap/profile and alignment
Russische Föderation (5RU),Australia E04 Bentley rest Asia and Australia (6E04),China 796 VW Import Comp. Ltd (Vico), Beijing
(6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08 Bentley South Korea
(6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States
E05 Bentley USA and rest America (6E05)
Bentley
Topic
Market
area
Brand
Transaction
2068609/1
No.
Level
EH
Status
Approval
Release
date
New customer code
Object of complaint
Complaint type
lighting system, signalling -> exterior illumination -> tail light cluster -> body-to-rear lid tail light
cluster switchover
lighting system, signalling -> exterior lights
lighting system, signalling -> exterior illumination
functionality -> without function / > not
defect
specified <
dimensional accuracy
dimensional accuracy
Vehicle data
New Continental GT/C and New Flying Spur
Sales types
Type MY Brand Designation Engine code Gearbox code Final drive code
3S3*
3S3*
3S3*
3S3*
3S3*
3S3*
3S4*
3S4*
3S4*
3S4*
3S4*
ZG2*
ZG2*
ZG2*
ZG2*
2018
2019
2020
2021
2022
2023
2019
2020
2021
2022
2023
2020
2021
2022
2023
E
E
E
E
E
E
E
E
E
E
E
E
E
E
E
Documents
Document name
master.xml
INTERNAL
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Position
Technical product information
Rear lamp gap/profile and alignment
Transaction No.: 2068609/1
Customer statement / workshop findings
Rear lamp gap/profile appears to be out of specification (Figure 1)
Figure 1
IMPORTANT: The operative MUST refer to the onward instructions to confirm if the rear lamp gap/profile is to specification
before raising a DISS query
Technical background
Due to the design and fitment of the rear lights in relation to the surrounding components the operative must refer to the applicable Rep.Gr to
confirm if the gap/profile of the rear lamps is to specification before conducting any adjustments or before raising a technical DISS query
In the event the gap/profile is not to specification as per Rep.Gr 94 - Rear lamps - To remove and fit The
operative must refer to the Measure section of this TPI
Or
In the event the gap/profile and alignment is to specification no further action is required, Do Not conduct any adjustments or raise
a technical DISS query in this scenario
Production change
Not applicable
Measure
In the event the gap/profile is not to specification (as per the applicable Rep.Gr) the operative must continue as follows:
Prior to adjustment
•
Take a clear video/photograph of the gap/profile issue(s) ensuring the actual measurements of the out of specification gap/profile is clearly
shown
•
Referring to the applicable Rep.Gr - Conduct the required adjustment of the rear lamp ensuring that once adjusted the required tolerances
have been achieved
Post adjustment
•
Take a clear video/photograph of the gap/profile
•
Raise a non-technical DISS query stating the following:
•
The gap/profile were not to specification
•
Prior and post adjustment measurements (video/photographs) have been attached to the non-technical DISS query
VERY IMPORTANT: In the event the non-technical DISS query is not submitted Warranty payment will not be approved
INTERNAL
Warranty accounting instructions
Time to adjust (x1) rear lamp
Warranty type 110 or 110
Damage service number 94 31
Damage code
00 11
Labour
Labour operation code
94 31 05 00 (Use 99 index until 15/12/22)
Time
10 TU
INTERNAL


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