2062257/5
Service Bulletin Details
Public Details for: 2062257/5
Keyless door entry does not work - front outside door handle(s) - touch sensor dtc B147613 present. Customer statement: keyless entry does not work. Workshop findings: front outside door handle(s) touch sensor open circuit dtcs present
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Models from 2018
2018 BENTLEY CONTINENTAL GT |
Technical product information Topic Market area Brand Transaction No. Level Status Release date Keyless door entry does not work - Front Outside Door Handle(s) - Touch Sensor DTC B147613 present Australia E04 Bentley rest Asia and Australia (6E04),China 723 Volkswagen (Anhui) Automotive CO (6723),China 796 VW Import Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08 Bentley South Korea (6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States E05 Bentley USA and rest America (6E05) Bentley 2062257/5 EH Released for publishing 29-Sep-2023 Event memory entries Fault type Diagnostic address Event memory entry 0046 - Comfort System Central Control Module 0046 - Comfort System Central Control Module 0046 - Comfort System Central Control Module 0046 - Comfort System Central Control Module B147713: Right Front Outside Door Handle Touch Sensor Open circuit B147713: Right Front Outside Door Handle Touch Sensor Open circuit Fault status Intermittent static B147613: Left front exterior door handle touch sensor Open circuit Intermittent B147613: Left front exterior door handle touch sensor Open circuit static New customer code Object of complaint access control, driving authorisation, antitheft protection -> vehicle locking/unlocking -> door unlocking access control, driving authorisation, antitheft protection -> vehicle locking/unlocking -> door locking access control, driving authorisation, antitheft protection -> locking body fixtures and fittings -> doors -> exterior door handle Vehicle data New Continental GT/GTC and New Flying Spur including Hybrid Sales types Type 3S3* 3S3* 3S3* 3S3* 3S3* 3S3* 3S3* 3S4* 3S4* 3S4* 3S4* 3S4* 3S4* ZG2* ZG2* ZG2* ZG2* MY 2018 2019 2020 2021 2022 2023 2024 2019 2020 2021 2022 2023 2024 2020 2021 2022 2023 INTERNAL Brand Designation Engine code Gearbox code Final drive code E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * Complaint type functionality -> partially without function functionality -> partially without function functionality component / consumables -> damaged Position ZG2* 2024 E Documents Document name master.xml INTERNAL * * * Technical product information Keyless door entry does not work - Front Outside Door Handle(s) - Touch Sensor DTC B147613 present Transaction No.: 2062257/5 Release date: 29-Sep-2023 Customer statement / workshop findings Customer statement: Keyless entry does not work Workshop findings: Front Outside Door Handle(s) Touch Sensor open circuit DTC’s present within address 0046 NOTE: The afore mentioned issue does not affect the ability to lock/unlock the vehicle manually by inserting the key into either of the front door locks or by using the lock/unlock buttons on the ignition key fob The issue could occur on either side as per the onward DTC’s 0046 0046 - Comfort System Central Control Module B147713 B147713 B147713: Right Front Outside Door Handle Touch Sensor Open circuit SST00001 Intermittent 0046 0046 - Comfort System Central Control Module B147713 B147713 B147713: Right Front Outside Door Handle Touch Sensor Open circuit SST00003 static 0046 0046 - Comfort System Central Control Module B147613 B147613 B147613: Left front exterior door handle touch sensor Open circuit SST00001 Intermittent 0046 0046 - Comfort System Central Control Module B147613 B147613 B147613: Left front exterior door handle touch sensor Open circuit SST00003 static Technical background Refer to the Measure section of this TPI Production change - Measure 1) Perform a check of the Kessy wiring fitment through the exterior door handle as follows: • Referring to Rep.Gr 57 - Remove the applicable front exterior door handle assembly • Referring to Rep.Gr 70 - Remove the applicable front door trim panel 2) Referring to the applicable wiring diagram: • Referring to Figures 1 and 2 - Perform a check of the wiring that is routed through the exterior door handle (from the convenience control module), including the wiring inside the clear heat shrink or insulating tape • In the event that any wires show damage or signs of chaffing/breaks continue with the suggested repair as detailed in Step 3 INTERNAL Figure 1 Figure 2 3) Repair the broken or damaged wires as per Rep.Gr 97 TIP: Where possible, extend the length of the wires by 10mm • Ensure the wiring does not clash with and components in particular the window mechanism 4) Referring to the applicable Rep.Gr - Refit all previously removed components Warranty accounting instructions Warranty Type 110 or 910 Damage Service Number 57 11 Damage Code 00 40 Time to remove x1 front exterior door handle Labour Operation Code 57 11 19 00 INTERNAL Time 10 TU Remove and refit front door trim panel x1 Labour Operation Code 70 59 19 00 Time 20 TU Wiring repairs Labour Labour Operation Code 97 09 41 52 Time 40 TU INTERNAL