2067403.3

Technical product information
Knocking noise from the front (Driving over an uneven road surface) - Front trailing arm hydraulic mount damaged/leaking
Russische Föderation (5RU),Australia E04 Bentley rest Asia and Australia (6E04),China 796 VW Import Comp. Ltd (Vico), Beijing
(6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08 Bentley South Korea
(6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States
E05 Bentley USA and rest America (6E05)
Bentley
Topic
Market
area
Brand
Transaction
2067403/3
No.
Level
EH
Status
Approval
Release
date
New customer code
Object of complaint
running gear -> running gear, springs, shock absorbers -> stabiliser coupling rod
running gear -> adaptive suspension, pitch and roll compensation
running gear -> running gear, springs, shock absorbers -> stabiliser coupling rod
running gear -> running gear, springs, shock absorbers -> stabiliser bar
running gear -> running gear, springs, shock absorbers -> stabiliser bar
running gear -> running gear, springs, shock absorbers -> stabiliser coupling rod
running gear -> running gear, springs, shock absorbers -> stabiliser coupling rod
Complaint type
component / consumables -> damaged
noise, vibration
component / consumables -> damaged
visual appeal / surface -> corrosion
visual appeal / surface -> corrosion
component / consumables -> damaged
component / consumables -> damaged
Vehicle data
New Continental GT/GTC and New Flying Spur
Sales types
Type MY
Brand Designation Engine code Gearbox code Final drive code
3S3*
3S3*
3S3*
3S3*
3S3*
3S3*
3S4*
3S4*
3S4*
3S4*
3S4*
ZG2*
ZG2*
ZG2*
ZG2*
E
E
E
E
E
E
E
E
E
E
E
E
E
E
E
2018
2019
2020
2021
2022
2023
2019
2020
2021
2022
2023
2020
2021
2022
2023
Documents
Document name
master.xml
INTERNAL
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Position
front left
front right
front
rear
rear left
rear right
Technical product information
Knocking noise from the front (Driving over an uneven road surface) - Front trailing arm hydraulic mount
damaged/leaking
Customer statement / workshop findings
Customer statement
Knocking noise from the underside of the vehicle (front) when driving on uneven road surfaces
Workshop findings
Front trailing arm hydraulic mount found damaged/leaking as shown in Figures 1 and 2
Figure 1
INTERNAL
Transaction No.: 2067403/3
Figure 2
Technical background
If the customer complaint and symptoms are as described - Refer to the instructions within the Measure section of this TPI
HINT: The front lower trailing arm hydraulic mounts can be replaced individually without the requirement to replace the
complete front trailing arm
Please refer to Rep.Gr 40 - Lower suspension lever hydraulic mount - To replace
Production change
Not applicable
Measure
1) Referring to Rep.Gr 40 - Lower suspension lever hydraulic mount - To replace - Replace the applicable front lower trailing arm hydraulic
mount
NOTE: The front lower trailing arm hydraulic mounts should not be replaced in pairs (unless both are damaged/worn) only the damaged/leaking
trailing arm hydraulic mount should be replaced
Within the Repair manual procedure there are single use items which must be replaced and not reused. Ensure that new
replacements are available prior to starting this procedure – Refer to Elsa pro and ETKA parts catalogue
2) Refer to Rep.Gr 44 - Check and adjust the suspension and steering geometry (Wheel alignment)
CAUTION: Once the wheel alignment has been carried out, where fitted all “Bentley Safeguard” systems MUST be
recalibrated
Failure to carry out the applicable adjustments will lead to erratic operation of the driver assist systems
INTERNAL
Warranty accounting instructions
Warranty type
110 or 910
Damage Service Number 40 17
Damage Code
00 18
Time to remove and refit (x1) front lower trailing arm
Labour Operation Code 40 17 19 00
Time
130 TU
Time to remove and refit (x2) front lower trailing arm
Labour Operation Code 40 17 20 00
Time
180 TU
Time to replace (x1) front lower trailing arm hydraulic mount
Labour Operation Code 40 20 55 50
Time
30 TU
Time to replace (x2) front lower trailing arm hydraulic mount
Labour Operation Code 40 20 56 50
Time
60 TU
Alignment of applicable driver assist systems (Depending on vehicle specification)
•
Vehicle front + rear measured wheel alignment checked - 44 95 03 00 - 110 TU
•
Rear wheel camber adjust - 44 94 15 50 - 30 TU
•
Rear wheel track adjust - 44 93 15 50 - 30 TU
•
Front wheel camber adjust - 44 89 15 50 - 40 TU
•
Front wheel track adjust - 44 88 15 50 - 20 TU
•
(ACC) - Radar sensor checked + adjusted - 91 63 05 51 - 30 TU
•
Overhead view camera adjusted - 90 83 15 00 - 40 TU
•
Driver assist camera adjusted - 96 38 15 50 - 120 TU
•
Control unit for (Lane change assist) adjusted - 96 35 15 00 - 50 TU
•
Night vision system calibration - 90 80 15 50 - 40 TU
•
Headlamps to adjust - 94 15 16 00 20 TU
Parts information
Unless the hydraulic mount is shown as separately available within the Bentley ETKA parts catalogue, the front lower trailing arm hydraulic mount
can be sourced locally from a Porsche retailer
NOTE: If the part is sourced from Porsche for a warranty repair, it must be claimed as an “outside part”
The part number for the front lower trailing arm hydraulic mount is as follows:
Left hand hydraulic mount - 907 407 183D
Right hand hydraulic mount - 907 407 182D
Within the Repair manual procedure there are single use items which must be replaced and not reused. Ensure that new
replacements are available prior to starting this procedure – Refer to Elsa pro and ETKA parts catalogue
INTERNAL