2065085.2

Technical product information
Knocking noise from the front and/or rear - DTC C1298F1 evident within D4 and/or D5
Russische Föderation (5RU),Australia E04 Bentley rest Asia and Australia (6E04),China 796 VW Import Comp. Ltd (Vico), Beijing
(6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08 Bentley South Korea
(6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States
E05 Bentley USA and rest America (6E05)
Bentley
Topic
Market
area
Brand
Transaction
2065085/2
No.
Level
EH
Status
Released for publishing
Release
04-Nov-2022
date
Event memory entries
Diagnostic address
Event memory entry
Fault type Fault status
00D4 - Sway stabilization 1 C1298F1: Suspension stabilization actuator Regulation not possible
static
00D5 - Sway stabilization 2 C1298F1: Suspension stabilization actuator Regulation not possible
static
New customer code
Object of complaint
Complaint type
Position
running gear -> adaptive suspension, pitch and roll compensation
running gear -> running gear, springs, shock absorbers -> stabiliser coupling
running gear -> running gear, springs, shock absorbers -> stabiliser coupling
running gear -> running gear, springs, shock absorbers -> stabiliser bar
running gear -> running gear, springs, shock absorbers -> stabiliser bar
running gear -> running gear, springs, shock absorbers -> stabiliser coupling
running gear -> running gear, springs, shock absorbers -> stabiliser coupling
noise, vibration
component / consumables -> damaged
component / consumables -> damaged
visual appeal / surface -> corrosion
visual appeal / surface -> corrosion
component / consumables -> damaged
component / consumables -> damaged
front left
front right
front
rear
rear left
rear right
rod
rod
rod
rod
Vehicle data
New Continental GT/GTC and New Flying Spur
Sales types
Type MY Brand Designation Engine code Gearbox code Final drive code
3S3*
3S3*
3S3*
3S3*
3S3*
3S3*
3S4*
3S4*
3S4*
3S4*
3S4*
ZG2*
ZG2*
ZG2*
ZG2*
2018
2019
2020
2021
2022
2023
2019
2020
2021
2022
2023
2020
2021
2022
2023
E
E
E
E
E
E
E
E
E
E
E
E
E
E
E
Equipment combinations
PR numbers
with 1P7
Documents
Document name
master.xml
INTERNAL
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Technical product information
Knocking noise from the front and/or rear - DTC C1298F1 evident within D4 and/or D5
Transaction No.: 2065085/2
Release date: 04-Nov-2022
Customer statement / workshop findings
•
Knocking noise from the underside of the vehicle (front and/or rear) when driving on uneven road surfaces
•
DTC C1298F1 (Suspension stabilization actuator Regulation not possible) evident within diagnostic address D4 and/or D5
•
Bentley Dynamic ride fault evident within the DIP
Technical background
In the event the symptoms are as described, Refer to the instructions within the Measure section of this TPI
Production change
Not applicable
Measure
NOTE: The photo shown within this TPI is of the front anti roll bar drop link, please note the issue can also be evident on the rear
1) Check the front and/or rear anti roll bar drop link has not detached (Figure 1) in this scenario DTC (C1298F1: Suspension stabilization
actuator Regulation not possible) may be evident within address D4 and/or D5
Check for signs of impact on or around the affected components, ensure photographic evidence of the issues found are
attached to a new or already open DISS query to support all warranty claims
Figure 1
2) Conduct a full inspection of the anti roll bar and surrounding components for any further signs of damage or deterioration
NOTE: In the event that no mechanical faults are found, the operative must raise DISS query and await feedback before
conducting any further work
Or
In the event that a mechanical fault is found the operative should carry out the remaining instructions from step 3
3) Raise a DISS query ensuring any photos and videos are attached of the issues found NOTE: The operative does not have to wait for a
response before replacing parts - Referring to the applicable Rep.Gr - Replace the applicable drop link
NOTE: Ensure a full inspection of the anti roll bar and surrounding components is conducted checking for any further signs of
damage or deterioration
Within the Repair manual procedure there are single use items which must be replaced and not reused. Ensure that new
INTERNAL
replacements are available prior to starting this procedure – Refer to Elsa pro and ETKA parts catalogue
Warranty accounting instructions
Front
Time to replace left and right anti roll bar links (Front)
Warranty type
110 or 910
Damage Service Number 40 78
Damage Code
00 20
Labour Operation Code 40 13 20 00
Time
100 TU
Rear
Time to replace left and right anti roll bar links (Rear)
Warranty type
110 or 910
Damage Service Number 42 91
Damage Code
00 20
Labour Operation Code
42 91 20 50
Time
20 TU
Time to remove and refit the left and right hand rear air spring dampers
Labour Operation Code
43 66 20 00
Time
140 TU
Parts information
Refer to the ETKA parts catalogue
INTERNAL