2053351/5

Technical product information
Topic
Market area
Brand
Transaction No.
Level
Status
Release date
Buzzing noise from engine area
Bentley: worldwide (2WBE),Hongkong-Macau (5HK)
Bentley
2053351/5
EH
Approval
New customer code
Object of complaint
Complaint type Position
engine -> engine operation noise, vibration
Vehicle data
W12 - Bentayga - New Continental GT - GTC & New Flying Spur
Sales types
Type
3S31BB
3S31BB
3S31BB
3S41BB
3S41BB
4V14A9
4V14A9
4V14A9
4V14A9
MY
2018
2019
2020
2019
2020
2017
2018
2019
2020
Brand Designation Engine code
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
Documents
Document name
master.xml
Gearbox code
*
*
*
*
*
*
*
*
*
Final drive code
*
*
*
*
*
*
*
*
*
Technical product information
Buzzing noise from engine area
Transaction No.: 2053351/5
Customer statement / workshop findings
Workshop findings:
Buzzing noise heard at idle from the sump area when the vehicle is elevated on a workshop ramp.
The noise cannot be heard from inside the cabin or outside of the vehicle in normal circumstances.
Technical background
A buzzing noise can be generated by the oil pump when the engine is running at idle.
Production change
*
Measure
Test a comparable vehicle with the same Engine derivative.
If the same noise is apparent on the comparable vehicle and no oil pressure warnings or relevant DTC’s are stored then the noise can be
considered a characteristic of the vehicle and no further action should be taken.
Warranty accounting instructions
A groundless parts replacement will be redebited.