2068609.2
Service Bulletin Details
Public Details for: 2068609.2
Rear lamp gap/profile and alignment customer statement: -rear lamp gap/profile appears to be out of specification -raise a technical diss query
- 2023 - 2022 - 2021 - 2020 - 2019 - 2018 -
Models from 2018
2018 BENTLEY CONTINENTAL GT |
Technical product information Rear lamp gap/profile and alignment Russische Föderation (5RU),Australia E04 Bentley rest Asia and Australia (6E04),China 796 VW Import Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08 Bentley South Korea (6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States E05 Bentley USA and rest America (6E05) Bentley Topic Market area Brand Transaction 2068609/2 No. Level EH Status Approval Release date New customer code Object of complaint Complaint type lighting system, signalling -> exterior illumination -> tail light cluster -> body-to-rear lid tail light cluster switchover lighting system, signalling -> exterior lights lighting system, signalling -> exterior illumination functionality -> without function / > not defect specified < dimensional accuracy dimensional accuracy Vehicle data New Continental GT/C and New Flying Spur Sales types Type MY Brand Designation Engine code Gearbox code Final drive code 3S3* 3S3* 3S3* 3S3* 3S3* 3S3* 3S4* 3S4* 3S4* 3S4* 3S4* ZG2* ZG2* ZG2* ZG2* 2018 2019 2020 2021 2022 2023 2019 2020 2021 2022 2023 2020 2021 2022 2023 E E E E E E E E E E E E E E E Documents Document name master.xml INTERNAL * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Position Technical product information Rear lamp gap/profile and alignment Transaction No.: 2068609/2 Customer statement / workshop findings Rear lamp gap/profile appears to be out of specification (Figure 1) Figure 1 IMPORTANT: The operative MUST refer to the onward instructions to confirm if the rear lamp gap/profile is to specification before raising a DISS query Technical background Due to the design and fitment of the rear lights in relation to the surrounding components the operative must refer to Rep.Gr 94 (New Continental GT/C) to confirm if the gap/profile of the rear lamps is to specification before conducting any adjustments or before raising a technical DISS query NOTICE New Flying Spur - Refer to Figure 2 Figure 2 In the event the gap/profile is not to specification as per Rep.Gr 94 - Rear lamps - To remove and fit or Figure 2 for New Flying Spur The operative must refer to the Measure section of this TPI Or In the event the gap/profile and alignment is to specification no further action is required, Do Not conduct any adjustments or raise a technical DISS query in this scenario Production change Not applicable Measure In the event the gap/profile is not to specification (as per Rep.Gr 94 or Figure 2 for New Flying Spur) the operative must continue as follows: INTERNAL Prior to adjustment • Take a clear video/photograph of the gap/profile issue(s) ensuring the actual measurements of the out of specification gap/profile is clearly shown • Conduct the required adjustment of the rear lamp ensuring that once adjusted the required tolerances have been achieved Post adjustment • Take a clear video/photograph of the gap/profile • Raise a non-technical DISS query stating the following: • The gap/profile were not to specification • Prior and post adjustment measurements (video/photographs) have been attached to the non-technical DISS query VERY IMPORTANT: In the event the non-technical DISS query is not submitted Warranty payment will not be approved Warranty accounting instructions Time to adjust (x1) rear lamp Warranty type 110 or 910 Damage service number 94 31 Damage code 00 11 Labour Labour operation code 94 31 05 00 (Use 99 index until 15/12/22) Time 10 TU INTERNAL