2066872/4

Service Bulletin Details

Public Details for: 2066872/4

Fuel pressure dtc's P008700 and / or P008800 and / or max engine speed 4000 rpm warning evident in the dip - w12 only. Customer statement / workshop findings: one or a combination of the following are evident: - dtcs P008700 and / or p00


- 2024 - 2023 - 2022 - 2021 - 2020 - 2019 - 2018 -

Technical product information
Fuel Pressure DTC's P008700 and / or P008800 and / or Max engine speed 4000 rpm warning evident in the DIP - W12 only
Australia E04 Bentley rest Asia and Australia (6E04),China 723 Volkswagen (Anhui) Automotive CO (6723),China 796 VW Import
Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08
Bentley South Korea (6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK
(6E01),United States E05 Bentley USA and rest America (6E05)
Bentley
Topic
Market
area
Brand
Transaction
2066872/4
No.
Level
EH
Status
Approval
Release
date
Event memory entries
Diagnostic address
0001 - Engine electronics
0001 - Engine electronics
0001 - Engine electronics
0001 - Engine electronics
0011 - Engine Electronics 2
0011 - Engine Electronics 2
0011 - Engine Electronics 2
0011 - Engine Electronics 2
Event memory entry
Fault type Fault status
P008700: Fuel Rail/System Pressure - Too Low
Intermittent
P008700: Fuel Rail/System Pressure - Too Low
static
P008800: Fuel Rail/System Pressure - Too High
Intermittent
P008800: Fuel Rail/System Pressure - Too High
static
P008700: Fuel Rail/System Pressure - Too Low
Intermittent
P008700: Fuel Rail/System Pressure - Too Low
static
P008800: Fuel Rail/System Pressure - Too High
Intermittent
P008800: Fuel Rail/System Pressure - Too High
static
New customer code
Object of complaint
engine -> engine operation
engine -> engine operation -> engine refinement
engine -> fuel supply
Complaint type
Position
functionality
functionality -> misfire
functionality
Vehicle data
W12 - New Continental GT/C and New Flying Spur
Sales types
Type
3S31BB
3S31BB
3S31BB
3S31BB
3S31BB
3S31EB
3S31EB
3S31EB
3S31EB
3S41BB
3S41BB
3S41BB
3S41BB
3S41EB
3S41EB
3S41EB
3S41EB
ZG21BB
ZG21BB
INTERNAL
MY
2018
2019
2020
2021
2022
2021
2022
2023
2024
2019
2020
2021
2022
2021
2022
2023
2024
2020
2021
Brand Designation Engine code Gearbox code Final drive code
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
E
*
*
*
ZG21BB
ZG21BB
ZG21BB
ZG26BB
ZG26BB
2022
2023
2024
2023
2024
E
E
E
E
E
Documents
name
INTERNAL
*
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Technical product information
Fuel Pressure DTC's P008700 and / or P008800 and / or Max engine speed 4000 rpm warning evident in the DIP
- W12 only
Transaction No.: 2066872/4
Customer statement / workshop findings
One or a combination of the following are evident:
•
DTC’s P008700 and / or P008800 are evident within the master and/or slave engine control modules
•
Emission control warning lamp (Figure 1) illuminated within the Drivers Information Panel (DIP)
Figure 1
•
The Max engine speed 4000 rpm warning lamp may also be evident within the Drivers Information Panel (DIP) as shown in Figure 2
Note: Not all cases display the warning message shown in Figure 2
Figure 2
•
Warning lamp illuminated within the Drivers Information Panel (DIP) as shown in Figure 3
3
NOTICE
•
Engine switched off > Drivers door is opened / closed > Engine restarted (after 30 seconds has elapsed)
Hint: DTC’s P008700 and/or P008800 will still be evident within the master and/or slave engine control modules
Technical background
Hint: The photographs within this TPI are for reference purposes only and may differ slightly depending on model
Revision history TPI 2066872/4
• Model year and regional applicability has been updated
NOTICE
Production change
Not applicable
Measure
•
DTC’s P008700 and/or P008800 are evident within the master and/or slave engine control modules. The DTC’s are related to fuel
vaporisation within the fuel delivery rails due to the winter fuel blend
NOTE: This issue occurs soon after the engine has been started (engine close to normal operating temperature or at normal
operating temperature) or at idle (typically within 30 seconds after starting the engine) the issue is unlikely to occur on first
engine start of the day as the issue typically occurs after engine restart (up to 30 minutes)
•
Immediate key off (abrupt stop) could cause high fuel pressure retention which could cause the issue on the next restart (restart within 30
minutes)
INTERNAL
In the event the afore mentioned symptoms are evident please conduct the following:
•
Clear the applicable DTC’s and ask the operative to attempt to reproduce the reported issue. In the event that the issue cannot be
reproduced the operative MUST top up with fresh summer fuel (if available) and clear the applicable DTC’s
Fuel Vapour Lock
•
P008700 and /or P008800 - Fuel Rail System Pressure Too High or Too Low (or one or both) evident within the master and/or slave
engine control modules
NOTE: This issue occurs most commonly as follows:
•
After a long idle (typically after 20 minutes or long periods in city traffic (very low speed)
•
Exacerbated by winter fuel blends combined with exposure between 5 Degrees Celsius (41 Degrees Fahrenheit) and 20 Degrees Celsius
(68 Degrees Fahrenheit) ambient temperatures
•
Normal engine running temperature
In the event the afore mentioned symptoms are evident please conduct the following:
•
Clear the applicable DTC’s and ask the operative to attempt to reproduce the reported issue. In the event that the issue cannot be
reproduced the operative MUST top up with fresh summer fuel (if available) and clear the applicable DTC’s
Warranty accounting instructions
Diagnosis time
Warranty type 110 or 910
Damage service number 24 41
Damage code
02 02
Labour Operation Code 01 51 00 00
Time
As per ODIS log must not exceed 10 TU
INTERNAL


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