2062184/3
Service Bulletin Details
Public Details for: 2062184/3
Electronic parking brake (epb) functionality issues. Customer statement / workshop findings: the following issues could be evident during pdi or found whilst in service - electronic parking brake (epb) found not operating to specificatio
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Models from 2018
2018 BENTLEY CONTINENTAL GT |
Technical product information Topic Market area Brand Electronic Parking Brake (EPB) functionality issues Russische Föderation (5RU),Australia E04 Bentley rest Asia and Australia (6E04),China 796 VW Import Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08 Bentley South Korea (6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States E05 Bentley USA and rest America (6E05) Bentley Transaction 2062184/3 No. Level EH Status Approval Release date Event memory entries Diagnostic address 0003 - Brake Electronics 0003 - Brake Electronics 0003 - Brake Electronics 0003 - Brake Electronics Event memory entry Fault type C10BCF6: Left parking brake motor Engine speed implausible C10BCF6: Left parking brake motor Engine speed implausible C12E2F2: Right parking brake motor Engine speed implausible C12E2F2: Right parking brake motor Engine speed implausible Fault status static Intermittent Intermittent static New customer code Object of complaint Complaint type running gear -> brakes, brake control -> electronic parking brake (EPB) functionality -> without function / defect information, navigation, communication, entertainment -> symbolic warning indicators -> parking brake warning indicator functionality -> activates Vehicle data New Continental GT/GTC and New Flying Spur Sales types Type 3S3* 3S3* 3S3* 3S3* 3S3* 3S4* 3S4* 3S4* 3S4* ZG2* ZG2* ZG2* MY 2018 2019 2020 2021 2022 2019 2020 2021 2022 2020 2021 2022 Brand Designation Engine code E * E * E * E * E * E * E * E * E * E * E * E * Documents Document name master.xml Gearbox code * * * * * * * * * * * * Final drive code * * * * * * * * * * * * Position Technical product information Electronic Parking Brake (EPB) functionality issues Transaction No.: 2062184/3 Customer statement / workshop findings The following issues could be evident during PDI or found whilst in service • Electronic Parking Brake (EPB) found not operating to specification • EPB may not hold the car effectively • Parking brake components showing signs of wear • Parking brake warning light may also be evident within the DIP (See example shown in Figure 1) Figure 1 NOTE: The following DTC’s may also be evident • C10E1F2: - 158720 - Parking brake motors Positions not plausible • C10BDF1: - 160768 - Right parking brake motor Upper travel limit exceeded And/or • C10BCF1: - 161024 - Left parking brake motor Upper travel limit exceeded Technical background The issues described can be evident due to the car being driven in Transport mode with the EPB applied during the Transit process Or In some cases similar symptoms may be seen whilst in service Production change - Measure 1) Carry out a full inspection of the (Electronic Parking Brake EPB) system including the following components: • Right and left hand (EPB) Actuators • Right and left hand rear brake shoes (EPB) – See example shown in Figure 2 Figure 2 • Right and left hand rear brake discs – See example shown in Figure 3 Figure 3 IMPORTANT NOTE: Please attach the following to a new or existing DISS query • Photographs/videos of any issues found Please also include any customer feedback regarding when the issue occurs as follows: • During an ‘Auto hold’ / ‘Hill hold’ event • During start up/initial pull away • Whilst driving • On application of the parking brake • On release of the parking brake • Other (please specify on the new or existing DISS query) No further work should be conducted unless authorisation is received from Product Support via the open DISS query Warranty accounting instructions VERY IMPORTANT: Any Damaged parts that are replaced during PDI (including discs if deemed necessary) MUST BE assigned to Transit damage Retailers MUST ensure that any parts and labour claims are made against Transit damage within 72 hours of receiving the vehicle Warranty type - 110 or 910 Damage Service Number - 46 23 Damage Code - 00 35 Time to remove and refit both rear wheels Labour Labour Operation Code 44 05 20 00 Time 10 TU Time to remove and refit both (EPB) actuators Labour Labour Operation Code 46 85 20 50 Time 20 TU Time to remove and refit both rear brake discs Labour Labour Operation Code 46 53 20 50 Time 140 TU Time to remove and refit both rear brake shoes Labour Labour Operation Code 46 23 20 50 Time 20 TU Parts information Refer to the ETKA parts catalogue