2062184/3

Service Bulletin Details

Public Details for: 2062184/3

Electronic parking brake (epb) functionality issues. Customer statement / workshop findings: the following issues could be evident during pdi or found whilst in service - electronic parking brake (epb) found not operating to specificatio


- 2022 - 2021 - 2020 - 2019 - 2018 -

Technical product information
Topic
Market
area
Brand
Electronic Parking Brake (EPB) functionality issues
Russische Föderation (5RU),Australia E04 Bentley rest Asia and Australia (6E04),China 796 VW Import Comp. Ltd (Vico), Beijing
(6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08 Bentley South Korea
(6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States
E05 Bentley USA and rest America (6E05)
Bentley
Transaction
2062184/3
No.
Level
EH
Status
Approval
Release
date
Event memory entries
Diagnostic address
0003 - Brake Electronics
0003 - Brake Electronics
0003 - Brake Electronics
0003 - Brake Electronics
Event memory entry
Fault type
C10BCF6: Left parking brake motor Engine speed implausible
C10BCF6: Left parking brake motor Engine speed implausible
C12E2F2: Right parking brake motor Engine speed implausible
C12E2F2: Right parking brake motor Engine speed implausible
Fault status
static
Intermittent
Intermittent
static
New customer code
Object of complaint
Complaint type
running gear -> brakes, brake control -> electronic parking brake (EPB)
functionality -> without function /
defect
information, navigation, communication, entertainment -> symbolic warning indicators -> parking
brake warning indicator
functionality -> activates
Vehicle data
New Continental GT/GTC and New Flying Spur
Sales types
Type
3S3*
3S3*
3S3*
3S3*
3S3*
3S4*
3S4*
3S4*
3S4*
ZG2*
ZG2*
ZG2*
MY
2018
2019
2020
2021
2022
2019
2020
2021
2022
2020
2021
2022
Brand Designation Engine code
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
Documents
Document name
master.xml
Gearbox code
*
*
*
*
*
*
*
*
*
*
*
*
Final drive code
*
*
*
*
*
*
*
*
*
*
*
*
Position
Technical product information
Electronic Parking Brake (EPB) functionality issues
Transaction No.: 2062184/3
Customer statement / workshop findings
The following issues could be evident during PDI or found whilst in service
•
Electronic Parking Brake (EPB) found not operating to specification
•
EPB may not hold the car effectively
•
Parking brake components showing signs of wear
•
Parking brake warning light may also be evident within the DIP (See example shown in Figure 1)
Figure
1
NOTE: The following DTC’s may also be evident
•
C10E1F2: - 158720 - Parking brake motors Positions not plausible
•
C10BDF1: - 160768 - Right parking brake motor Upper travel limit exceeded
And/or
•
C10BCF1: - 161024 - Left parking brake motor Upper travel limit exceeded
Technical background
The issues described can be evident due to the car being driven in Transport mode with the EPB applied during the Transit process
Or
In some cases similar symptoms may be seen whilst in service
Production change
-
Measure
1) Carry out a full inspection of the (Electronic Parking Brake EPB) system including the following components:
•
Right and left hand (EPB) Actuators
•
Right and left hand rear brake shoes (EPB) – See example shown in Figure 2
Figure 2
•
Right and left hand rear brake discs – See example shown in Figure 3
Figure 3
IMPORTANT NOTE: Please attach the following to a new or existing DISS query
•
Photographs/videos of any issues found
Please also include any customer feedback regarding when the issue occurs as follows:
•
During an ‘Auto hold’ / ‘Hill hold’ event
•
During start up/initial pull away
•
Whilst driving
•
On application of the parking brake
•
On release of the parking brake
•
Other (please specify on the new or existing DISS query)
No further work should be conducted unless authorisation is received from Product Support via the open DISS query
Warranty accounting instructions
VERY IMPORTANT: Any Damaged parts that are replaced during PDI (including discs if deemed necessary) MUST BE assigned
to Transit damage
Retailers MUST ensure that any parts and labour claims are made against Transit damage within 72 hours of receiving the
vehicle
Warranty type
- 110 or 910
Damage Service Number - 46 23
Damage Code
- 00 35
Time to remove and refit both rear wheels
Labour
Labour Operation Code 44 05 20 00
Time
10 TU
Time to remove and refit both (EPB) actuators
Labour
Labour Operation Code 46 85 20 50
Time
20 TU
Time to remove and refit both rear brake discs
Labour
Labour Operation Code 46 53 20 50
Time
140 TU
Time to remove and refit both rear brake shoes
Labour
Labour Operation Code 46 23 20 50
Time
20 TU
Parts information
Refer to the ETKA parts catalogue


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