2067955/4
Service Bulletin Details
Public Details for: 2067955/4
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Models from 2018
2018 BENTLEY CONTINENTAL GT |
Technical product information Topic Market area Rotating display/screen - Fault diagnosis - Mechanical malfunction DTC B140107 is evident within 005F Australia E04 Bentley rest Asia and Australia (6E04),China 723 Volkswagen (Anhui) Automotive CO (6723),China 796 VW Import Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08 Bentley South Korea (6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States E05 Bentley USA and rest America (6E05) Bentley Brand Transaction 2067955/4 No. Level EH Status Approval Release date Event memory entries Diagnostic address Event memory entry Fault type Fault status 005F - Information electronics 1 B140107: Mechanics of display unit 1 for multimedia system mechanical malfunction static 005F - Information electronics 1 B140107: Mechanics of display unit 1 for multimedia system mechanical malfunction Intermittent New customer code Object of complaint information, navigation, communication, entertainment -> radio, navigation, MMI, hard drive device functions -> raise display information, navigation, communication, entertainment -> radio, navigation, MMI, hard drive device functions -> retract display Vehicle data New Continental GT Sales types Type 3S3* 3S3* 3S3* 3S3* 3S3* 3S3* 3S3* MY 2018 2019 2020 2021 2022 2023 2024 Brand Designation Engine code Gearbox code Final drive code E * * * E * * * E * * * E * * * E * * * E * * * E * * * New Continental GTC Sales types Type 3S4* 3S4* 3S4* 3S4* 3S4* 3S4* MY 2019 2020 2021 2022 2023 2024 INTERNAL Brand Designation Engine code Gearbox code Final drive code E * * * E * * * E * * * E * * * E * * * E * * * Complaint type functionality -> without function / defect functionality -> defective function sequence Position New Flying Spur Sales types Type MY Brand Designation Engine code Gearbox code Final drive code ZG2* ZG2* ZG2* ZG2* ZG2* E E E E E 2020 2021 2022 2023 2024 Documents Document name master.xml brdflowchart.pdf INTERNAL * * * * * * * * * * * * * * * Customer statement / workshop findings • Bentley Rotational Display (BRD) operational issues • Mechanical malfunction DTC B140107 evident within 005F Technical background Revision history TPI 2067955/4 - Attached flow chart process has been revised, the process now confirms what the operative must do if the VIN is later than SCBCA13S3KC073865 or if TPI 2065897/- was conducted and the issue is still evident Depending on the symptom the operative must ensure the TPI’s below have been referred to and conducted as required • 2065895/- Rotating display/screen noise - Diagnosis for complaints relating to noise during operation and/or during a drive cycle • 2065896/- Rotating screen alignment - Minimum standards could not be achieved • 2065897/- Rotating display inoperative - Rotating display may fail to function or stick in one position DTC B140107 within 005F (Up to VIN SCBCA13S3KC073865) CAUTION WARNING CAUTION Production change Not applicable Measure NOTICE 1) Using ODIS carry out Guided Fault Finding (GFF) to check for the presence of DTC B140107 or any other applicable BRD related DTC’s (Static or Intermittent) • Save an online protocol (First log) • Attempt to clear all fault codes • Exit GFF • Cycle the ignition (x3) times • The diagnostic log should be attached to a new or existing open DISS query IMPORTANT: If the complaint is still evident and DTC B140107 is still present, complete the applicable test plan using ODIS ensuring all instructions are completed 2) Carry out a 12 volt battery test - Rep.Gr 27 - Save the print out results as these may be required to be uploaded to a new or existing DISS query INTERNAL In the event the 12 volt battery voltage is not to specification, please ensure this is rectified first as this could be the contributing factor to BRD functionality issue(s) 3) Initialise the rotating display - Refer to Rep.Gr 91 - Rotating display - To initialise • Recheck the functionality of the BRD unit In the event the issue is now resolved after the battery issue has been rectified, no further action is required Or In the event the issue is still evident continue with the remaining instructions as detailed within the attached flowchart 4) Figures 1 and 2 show an example of the display clocks and/or dials fascia unclipped) Please note: The BRD must be removed (Rep.Gr 91) to allow visual inspection of the panel at the back of the BRD for signs of unclipping (Figure 2) Figure 1 2 NOTICE 5) Remove All anti creak tape from the (x4) locations shown for the Display clocks and dials fascia and Veneer fascia) as shown in Figure 3 INTERNAL Figure 3 6) Adjust the plain veneer fascia and the dial veneer fascia as required - Refer to Rep.Gr 70 and Rep.Gr 91 7) Bearing displacement check • HINT: Referring to Figures 4 and 5, if there is a large gap on one side of the fascia panel and a small gap on the opposing side or a report of clashing with driver fascia or clunking the operative should check to confirm the bearings of the unit have not displaced as shown in Figure 6 Figure 4 Figure 5 INTERNAL Figure 6 8) Belt drive check (Figure 7) 7 NOTICE Warranty accounting instructions Warranty type 110 or 910 Damage service number 91 32 Damage code 00 10 Removal and refitting of the rotating display Labour operation code 91 32 19 01 Time 110 Time units Diagnosis time using ODIS Labour operation code 01 50 00 00 Time As per ODIS log (must not exceed 50 Time units) INTERNAL Battery test Labour operation code 27 06 01 00 Time 10 Time units Parts information In the event that the rotating display and control module were replaced within the applicable warranty period, please ensure that both parts are returned for analysis However In the event that only the control module was replaced please return the control module only for analysis INTERNAL INTERNAL INTERNAL INTERNAL INTERNAL INTERNAL INTERNAL