2062184.7
Service Bulletin Details
Public Details for: 2062184.7
Electronic parking brake (epb) functionality issues customer statement: -the following issues could be evident during pdi or found whilst in service -electronic parking brake (epb) found not operating to specification -epb may not hold
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Models from 2018
2018 BENTLEY CONTINENTAL GT |
Technical product information Electronic Parking Brake (EPB) functionality issues Russische Föderation (5RU),Australia E04 Bentley rest Asia and Australia (6E04),China 796 VW Import Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08 Bentley South Korea (6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States E05 Bentley USA and rest America (6E05) Bentley Topic Market area Brand Transaction 2062184/7 No. Level EH Status Released for publishing Release 04-Nov-2022 date Event memory entries Diagnostic address 0003 - Brake Electronics 0003 - Brake Electronics 0003 - Brake Electronics 0003 - Brake Electronics 0003 - Brake Electronics 0003 - Brake Electronics Event memory entry Fault type C10E1F2: Parking brake motors Positions not plausible C10BCF1: Left parking brake motor Upper travel limit exceeded C10BDF1: Right parking brake motor Upper travel limit exceeded C124654: Electromechanical parking brake no basic setting C10BCF9: Left parking brake motor Insufficient clearance C12E2F6: Right parking brake motor Insufficient clearance Fault status static static static static static static New customer code Object of complaint Complaint type running gear -> brakes, brake control -> electronic parking brake (EPB) functionality -> without function / defect information, navigation, communication, entertainment -> symbolic warning indicators -> parking brake warning indicator functionality -> activates Vehicle data New Continental GT/GTC and New Flying Spur Sales types Type MY Brand Designation Engine code Gearbox code Final drive code 3S3* 3S3* 3S3* 3S3* 3S3* 3S3* 3S4* 3S4* 3S4* 3S4* 3S4* ZG2* ZG2* ZG2* ZG2* 2018 2019 2020 2021 2022 2023 2019 2020 2021 2022 2023 2020 2021 2022 2023 E E E E E E E E E E E E E E E Documents Document name master.xml INTERNAL * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Position Technical product information Electronic Parking Brake (EPB) functionality issues Transaction No.: 2062184/7 Release date: 04-Nov-2022 Customer statement / workshop findings The following issues could be evident during PDI or found whilst in service • Electronic Parking Brake (EPB) found not operating to specification • EPB may not hold the car effectively • Parking brake components showing signs of wear • Parking brake warning light may also be evident within the DIP (See example shown in Figure 1) Figure 1 NOTE: One or a combination of the following DTC’s may also be evident DTC Description C10E1F2 Parking brake motors Positions not plausible C10BCF1 Left parking brake motor Upper travel limit exceeded C10BDF1 Right parking brake motor Upper travel limit exceeded C124654 Electromechanical parking brake no basic setting C10BCF9 Left parking brake motor Insufficient clearance C12E2F6 Right parking brake motor Insufficient clearance VERY IMPORTANT: In the event that one or both of the following DTC’s are evident the operative should refer to TPI 2064519/• C12E2F2: Right parking brake motor Engine speed implausible And/or • C10BCF6: Left parking brake motor Engine speed implausible Technical background The issues described can be evident due to the car being driven in Transport mode with the EPB applied during the Transit process Or In some cases similar symptoms may be seen whilst in service INTERNAL Revision history 2062184/5 • Request for the operative to attach photographs of the EPB actuators in all cases • Questions added within the Measure section requesting customer feedback relating to specific details in which the issue was evident 2062184/6 • Additional DTC’s and instructions added (depending on which DTC’s are evident) Production change - Measure 1) Carry out a full inspection of the (Electronic Parking Brake EPB) system including the following components: • Right and left hand (EPB) Actuators • Right and left hand rear brake shoes (EPB) - See example shown in Figure 2 Figure 2 • Right and left hand rear brake discs - See example shown in Figure 3 INTERNAL Figure 3 IMPORTANT NOTE: Please attach the following to a new or existing DISS query • Photographs/videos of the (EPB) actuator(s) must be attached to the DISS query in all cases Request: Please also include any customer feedback regarding when the issue occurs as follows: • During an ‘Auto hold’ event • During start up/initial pull away • Whilst driving • On application of the parking brake • On release of the parking brake • How does the customer use the (Electronic Parking brake) EPB? For example: - Is the vehicle parked without applying the EPB being applied ( ‘P’ gear selection only) • Other (please specify on the new or existing DISS query) Comments Please also ensure the following information is requested and/or discussed with the customer • Has the customer ever utilised the emergency stop function of the EPB switch? • Are there any noticeable noises or driveability issues which could indicate the EPB has been sticking on? • Has there been any occasions where the EPB has not disengaged as expected / binding / sticking? • Other (please specify on the new or existing DISS query) Comments INTERNAL No further work should be conducted unless authorisation is received from Product Support via the open DISS query Warranty accounting instructions VERY IMPORTANT: Any Damaged parts that are replaced during PDI (including discs if deemed necessary) MUST BE assigned to Transit damage Retailers MUST ensure that any parts and labour claims are made against Transit damage within 72 hours of receiving the vehicle Warranty type 110 or 910 Damage Service Number 46 23 Damage Code 00 35 Time to remove and refit both rear wheels Labour Operation Code 44 05 20 00 Time 10 TU Time to remove and refit both (EPB) actuators Labour Operation Code 46 85 20 50 Time 20 TU Time to remove and refit both rear brake discs Labour Operation Code 46 53 20 50 Time 140 TU Time to remove and refit both rear brake shoes Labour Operation Code 46 23 20 50 Time 20 TU Parts information Refer to the ETKA parts catalogue INTERNAL