2064582/2

Technical product information
Vehicle sitting low on one or more corners when static with no relevant DTCs stored
Russische Föderation (5RU),Australia E04 Bentley rest Asia and Australia (6E04),China 796 VW Import Comp. Ltd (Vico), Beijing
(6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08 Bentley South Korea
(6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States
E05 Bentley USA and rest America (6E05)
Bentley
Topic
Market
area
Brand
Transaction
2064582/2
No.
Level
EH
Status
Approval
Release
date
New customer code
Object of complaint
Complaint type
Position
running gear -> shock absorber/suspension control -> self-levelling suspension functionality -> defective function sequence
running gear -> adaptive suspension, pitch and roll compensation
leaks
Vehicle data
New Continental GT and New Continental GTC
Sales types
Type MY Brand Designation Engine code Gearbox code Final drive code
3S3*
3S3*
3S3*
3S3*
3S3*
3S4*
3S4*
3S4*
3S4*
2018
2019
2020
2021
2022
2019
2020
2021
2022
E
E
E
E
E
E
E
E
E
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
Gearbox code
*
*
*
Final drive code
*
*
*
New Flying Spur
Sales types
Type
ZG2*
ZG2*
ZG2*
MY
2020
2021
2022
Brand Designation Engine code
E
*
E
*
E
*
Documents
Document name
master.xml
Technical product information
Vehicle sitting low on one or more corners when static with no relevant DTCs stored
Transaction No.: 2064582/2
Customer statement / workshop findings
•
Vehicle sitting low on one or more corners when static
•
No relevant DTC’s are evident
Technical background
Refer to the Measure section of this TPI
Production change
Not applicable
Measure
1) Confirm there are no DTC’s indicating a fault with the air suspension system or associated systems
2) Refer to the instructions within TPI 2053492/- to confirm that no air leaks or issues relating to the air springs are evident
Should no DTC’s related to the air suspension system/associated systems or air leaks be evident, the operative should
conduct the remaining instructions
3) Inspect all four vehicle ride height sensors for damage, poor fitment or electrical connection/integrity issues
4) Inspect all Hub and Body mounted accelerometers
•
Ensure the vehicle is parked on a flat surface
•
Ensure that all doors, boot and bonnet are closed
•
Ensure no persons are sitting in the vehicle
5) Using Measure values perform analysis of the following MWB’s
•
IDE00541 Acceleration (Figure 1)
Figure 1
•
IDE07151 Vehicle Level Sensor, raw value (Figure 2)
Figure 2
6) Monitor all suggested MWB’s for implausible signal readings
TIP: The example shown in Figure 1 shows an implausible signal on the right hand side, in this scenario the right hand rear accelerometer was
replaced
•
In the event that one of the readings were found to be implausible, the operative (where possible) could compare the MWB readings with a
vehicle of the same specification
7) Based on the findings of the MWB and vehicle comparison checks - Replace the applicable accelerometer and/or ride height sensor as per
the applicable Rep.Gr
Warranty accounting instructions
Wiring checks
Warranty type
Service number
Damage code
Labour
Labour operation code
Time
Diagnostic time
Labour
Labour operation code
Time
110 or 910
45 57
00 40
97 09 01 00
50 Time units
01 50 00 00
As per ODIS log (Must not exceed 50 Time units)
Due to the numerous LOT codes available for sensor replacement (depending on model and symptom) the operative should refer to the
Labour operations section of Elsa pro for all other LOT information
Parts information
Refer to ETKA