2067579/4

Technical product information
Repeated traction control interventions experienced upon reaching 30km/h
Australia E04 Bentley rest Asia and Australia (6E04),China 723 Volkswagen (Anhui) Automotive CO (6723),China 796 VW Import
Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08
Bentley South Korea (6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK
(6E01),United States E05 Bentley USA and rest America (6E05)
Bentley
Topic
Market
area
Brand
Transaction
2067579/4
No.
Level
EH
Status
Approval
Release
date
New customer code
Object of complaint
Complaint type
Position
running gear -> brakes, brake control -> traction control system (TCS) functionality -> without function / defect
Vehicle data
New Continental GT(C) and New Flying Spur
Sales types
Type MY
Brand Designation Engine code Gearbox code Final drive code
3S3*
3S3*
3S3*
3S3*
3S3*
3S3*
3S3*
3S4*
3S4*
3S4*
3S4*
3S4*
3S4*
ZG2*
ZG2*
ZG2*
ZG2*
ZG2*
E
E
E
E
E
E
E
E
E
E
E
E
E
E
E
E
E
E
2018
2019
2020
2021
2022
2023
2024
2019
2020
2021
2022
2023
2024
2020
2021
2022
2023
2024
Documents
name
INTERNAL
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Customer statement / workshop findings
Repeated traction control interventions experienced upon reaching 30km/h (Figure 1)
HINT: Refer to the video which has been uploaded onto the Bentley Hub reference Video 1 for TPI 2067579/-
Figure 1
Technical background
In the event the issue is as exactly as described, refer to the instructions within the Measure section
Production change
Not applicable
Measure
VERY IMPORTANT:
1) Confirm the tyre pressures (all tyres) are to Bentley specification
•
Check to confirm the wheel and tyres assemblies are Bentley approved (same specification parts as per the original factory build
Or
approved Bentley accessory wheels and tyres are fitted
•
Confirm the ‘B’ marking is evident on all tyres (Figure 2)
Figure 2
2) In the event the issue is evident following a tyre and/or wheel change, perform an inspection of the relevant vehicle corner, check each of the
following sensors for contamination damage etc
INTERNAL
•
Upright acceleration sensor
•
•
ABS wheel speed sensor
Referring to the applicable wiring diagram - Conduct a wiring integrity check of each sensor and check all associated wiring
harnesses/connectors etc for damage
3) In the event the wheels and tyres and sensor/wiring checks are within specification - Check the applicable vehicle corner wheel bearing for
any noise, excess movement or contamination
4) With the aid of a second operative, perform a road test to monitor the following measured values
HINT: Refer to the video which has been uploaded onto the Bentley Hub reference Video 2 for TPI 2057579
DO NOT UNDER ANY CIRCUMSTANCES PERFORM THIS OPERATION WITHOUT A SECOND OPERATIVE
•
Record a video showing live values (see example in Figure 3 of the values which should be monitored) whilst the fault is present
TIP: Save a copy of the video
Figure 3
5) Conduct a second road test (Reference Manoeuvres road test below) as per the instructions below, the operative MUST confirm if the fault
remains during the second road test (Manoeuvres)
Manoeuvres road test
With appropriate space and ensuring all speed restrictions are adhered to, conduct the following where safe to do so:
1) Switch off the engine and lock the vehicle for 10 minutes
2) Unlock the vehicle
3) Switch ON the ignition and start the engine
•
Select Bentley mode and select Drive (D)
4) Whilst attempting not to induce a traction control intervention, drive the car in a straight line for approximately 10 seconds at a minimum of
50kph
•
Reset the traction control by lifting off the accelerator, allow the vehicle to come to a gradual rest (where safe to do so)
•
Switch off the engine
5) Switch ON the ignition and start the engine
•
Select Bentley mode and select Drive (D)
6) As per normal customer usage, drive off in a straight line only ensuring the following separate throttle inputs (a to c) until either the
30kph intervention event or approximately 50kph (ensuring all speed limits are adhered to)
a) Apply enough throttle input to smoothly manoeuvre off from stand still at a rate of approximately 5kph/second
Reset the traction control by lifting off the accelerator, allow the vehicle to come to a gradual rest (where safe to do so)
b) Apply enough throttle input to smoothly manoeuvre off from stand still at a rate of approximately 10kph/second
INTERNAL
Reset the traction control by lifting off the accelerator, allow the vehicle to come to a gradual rest (where safe to do so)
c) In swift succession, smoothly manoeuvre off from stand still at a rate of approximately 10kph/second and lift of the throttle if traction control
intervention occurs, then swiftly reapply throttle as per the previous 10kph/second input
Reset the traction control by lifting off the accelerator, allow the vehicle to come to a gradual rest (where safe to do so)
After conducting points a to c Is the traction control invention still present?
Comments
7) Switch OFF the ignition and stop the engine
•
Apply the steering lock
8) Switch ON the ignition and start the engine
•
Select Bentley mode and select Drive (D)
9) As per normal customer usage, drive off ensuring the vehicle is driven via junction exits and performing small radius cornering
ensuring the following separate throttle inputs are conducted (d to f) until either the 30kph intervention event is evident or approximately 50kph
is achieved
d) Apply enough throttle to smoothly manoeuvre off from stand still at a rate of approximately 5kph/second
Reset the traction control by lifting off the accelerator, allow the vehicle to come to a gradual rest (where safe to do so)
e) Apply enough throttle input to smoothly manoeuvre off from stand still at a rate of approximately 10kph/second
Reset the traction control by lifting off the accelerator, allow the vehicle to come to a gradual rest (where safe to do so)
f) In swift succession, smoothly manoeuvre off from stand still at a rate of approximately 10kph/second and lift of the throttle if intervention
occurs, then swiftly reapply throttle as previous 10kph/second input
Reset the traction control by lifting off the accelerator, allow the vehicle to come to a gradual rest (where safe to do so)
After conducting points d to f Is the traction control invention still present?
Comments
On completion of the Manoeuvres, conduct the following:
10) With the ignition off - Referring to Rep.Gr 45 - disconnect the electrical connection from the ESC unit -J104 and wait 10 seconds - Reconnect
the electrical connection
•
Erase all applicable DTC’s in particular any DTC’s relating to 03 Brakes
•
Perform a subsequent road test recording the same values as (Figure 3) to establish if issue has been rectified.
VERY IMPORTANT: If fault is still evident remains present - Open a new DISS query or respond via the already open query,
ensuring all previously requested information is clearly attached, DO NOT conduct any further repair work until permission is
granted from Product Support
•
Provide clear information regarding when the fault occurs, For example after engine start, up to a speed of 28 km/h
INTERNAL
In the event that Product support grant permission to replace ESC unit - J104 via the open DISS query
The operative must ensure the manoeuvres road test is repeated after ESC unit - J104 renewal to confirm the resolution of
the concern
Warranty accounting instructions
Warranty type
110 or 910
Service number
45 30
Damage code
00 40
Time to conduct initial diagnosis
Labour operation code
45 30 01 00 (Use 99 index until 29/9/22)
Time
50 TU’s
Time to replace the ESC unit - J104 - New Flying Spur
Labour operation code 45 30 55 50
Time
10 TU’s
Time to remove and install the ESC unit - J104 - New Flying Spur
Labour operation code 45 30 19 10
Time
140 TU’s
Time to code the new ESC unit - J104 - to the vehicle New continental GT/C (All M/Y)
Labour operation code 01 50 00 00
Time
10 TU’s
Time to remove and install the ESC unit - J104 - New continental GT/C (18 M/Y)
Labour operation code
45 30 19 00
Time
270 TU’s
Time to remove and install the ESC unit - J104 - New continental GT/C (19 M/Y onwards)
Labour operation code
45 30 19 10
Time
140 TU’s
Road test
Labour operation code
01 21 00 00
Time
50 TU’s (Maximum of two road tests)
Parts information
Refer to the ETKA parts catalogue
NOTE: Permission must be given by Product Support via the open DISS query before ESC unit - J104 is replaced
INTERNAL