2062257/6
Service Bulletin Details
Public Details for: 2062257/6
- 2024 - 2023 - 2022 - 2021 - 2020 - 2019 - 2018 -
Models from 2024
2024 BENTLEY CONTINENTAL GT |
2024 BENTLEY CONTINENTAL GT SPEED |
2024 BENTLEY CONTINENTAL GTC |
2024 BENTLEY FLYING SPUR |
Models from 2023
2023 BENTLEY CONTINENTAL GT |
2023 BENTLEY CONTINENTAL GT SPEED |
2023 BENTLEY CONTINENTAL GTC |
2023 BENTLEY FLYING SPUR |
Models from 2022
2022 BENTLEY CONTINENTAL GT |
2022 BENTLEY CONTINENTAL GT SPEED |
2022 BENTLEY CONTINENTAL GTC |
2022 BENTLEY FLYING SPUR |
Models from 2021
2021 BENTLEY CONTINENTAL GT |
2021 BENTLEY CONTINENTAL GT SPEED |
2021 BENTLEY CONTINENTAL GTC |
2021 BENTLEY FLYING SPUR |
Technical product information Topic Market area Keyless door entry does not work - Front Outside Door Handle(s) - Touch Sensor DTC B147613 and/or B147713 are present Australia E04 Bentley rest Asia and Australia (6E04),China 723 Volkswagen (Anhui) Automotive CO (6723),China 796 VW Import Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08 Bentley South Korea (6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States E05 Bentley USA and rest America (6E05) Bentley Brand Transaction 2062257/6 No. Level EH Status Approval Release date Event memory entries Fault type Diagnostic address Event memory entry 0046 - Comfort System Central Control Module 0046 - Comfort System Central Control Module 0046 - Comfort System Central Control Module 0046 - Comfort System Central Control Module B147713: Right Front Outside Door Handle Touch Sensor Open circuit B147713: Right Front Outside Door Handle Touch Sensor Open circuit Fault status Intermittent static B147613: Left front exterior door handle touch sensor Open circuit Intermittent B147613: Left front exterior door handle touch sensor Open circuit static New customer code Object of complaint access control, driving authorisation, antitheft protection -> vehicle locking/unlocking -> door unlocking access control, driving authorisation, antitheft protection -> vehicle locking/unlocking -> door locking access control, driving authorisation, antitheft protection -> locking body fixtures and fittings -> doors -> exterior door handle Vehicle data New Continental GT/GTC and New Flying Spur Series Sales types Type 3S3* 3S3* 3S3* 3S3* 3S3* 3S3* 3S3* 3S4* 3S4* 3S4* 3S4* 3S4* 3S4* ZG2* ZG2* ZG2* ZG2* MY 2018 2019 2020 2021 2022 2023 2024 2019 2020 2021 2022 2023 2024 2020 2021 2022 2023 INTERNAL Brand Designation Engine code Gearbox code Final drive code E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * E * * * Complaint type functionality -> partially without function functionality -> partially without function functionality component / consumables -> damaged Position ZG2* 2024 E Documents name INTERNAL * * * are present Customer statement / workshop findings Customer statement: Keyless entry does not work Workshop findings: Front outside door handle(s) touch sensor open circuit DTC(s) present within address 0046 NOTE: The afore mentioned issue does not affect the ability to lock/unlock the vehicle manually by inserting the key into either of the front door locks or by using the lock/unlock buttons on the ignition key fob The issue could occur on either side as per the following DTC’s Diagnostic address Event memory entry Fault status 0046 - Comfort System Central Control Module B147713: Right Front Outside Door Handle Touch Sensor Open circuit Intermittent 0046 - Comfort System Central Control Module B147713: Right Front Outside Door Handle Touch Sensor Open circuit Static 0046 - Comfort System Central Control Module B147613: Left front exterior door handle touch sensor Open circuit Intermittent 0046 - Comfort System Central Control Module B147613: Left front exterior door handle touch sensor Open circuit Static Technical background In the event the symptoms are as described please refer to the Measure section of this TPI Revision history - TPI 2062257/6 • VIN cut off added within the Production change section • Photographs must be taken of the wiring before the repair is conducted and attached to a new or existing technical DISS query Production change NOTICE await feedback before conducting any further repairs Measure WARNING CAUTION vehicles with a High voltage system 1) Perform a visual check of the Kessy wiring fitment through the exterior door handle as follows: • Referring to Rep.Gr 57 - Remove the applicable front exterior door handle assembly INTERNAL • Referring to Rep.Gr 70 - Remove the applicable front door trim panel 2) Refer to the applicable wiring diagram(s) and the following: • Referring to Figures 1 and 2 - Perform a check of the wiring that is routed through the exterior door handle (from the convenience control module), including the wiring inside the clear heat shrink and/or insulation tape • In the event that any wires show damage or signs of chaffing/breaks continue with the suggested repair as detailed in Step 3 Figure 1 Figure 2 The operative must take photographs which clearly shows the VIN and the condition of the wiring before the rework was conducted Hint: The photographs will be required for warranty purposes, should photographs not be supplied via a new or existing technical DISS query the warranty claim may be cancelled 3) Repair the broken or damaged wires as per Rep.Gr 97 INTERNAL TIP: Where possible, extend the length of the wires by 10mm • Ensure the wiring does not clash with and components in particular the window mechanism 4) Check the operation of the keyless operation, should the operation be to specification - Refer to the applicable Rep.Gr and refit all previously removed components Warranty accounting instructions The operative must take photographs which clearly shows the VIN and the condition of the wiring before the rework was conducted Hint: The photographs will be required for warranty purposes, in the event the before rework photographs are not supplied via a new or existing technical DISS query the warranty claim may be cancelled Warranty Type 110 or 910 Damage Service Number 57 11 Damage Code 00 40 Time to remove x1 front exterior door handle Labour Operation Code 57 11 19 00 Time 10 TU Remove and refit front door trim panel x1 Labour Operation Code 70 59 19 00 Time 20 TU Wiring repairs Labour Labour Operation Code 97 09 41 52 Time 40 TU INTERNAL