2064857/1

Technical product information
Topic
Market area
Brand
Transaction No.
Level
Status
Release date
Drivers Information Panel (DIP) goes blank - DTC U101100 evident within Address 09
Bentley: worldwide (2WBE)
Bentley
2064857/1
EH
Approval
Event memory entries
Diagnostic address
Event memory entry
Fault type Fault status
0009 - Electronic central electric U101100: Supply voltage voltage too low
static
New customer code
Object of complaint
Complaint type
electrical power, electric system, data transfer -> power supply
information, navigation, communication, entertainment -> instrument displays -> instrument
panel display
electrics
functionality -> without function /
defect
Vehicle data
Bentayga - New GT/GTC and New Flying Spur
Sales types
Type
3S3*
3S3*
3S3*
3S3*
3S3*
3S4*
3S4*
3S4*
3S4*
4V1*
4V1*
4V1*
ZG2*
ZG2*
ZG2*
MY
2018
2019
2020
2021
2022
2019
2020
2021
2022
2020
2021
2022
2020
2021
2022
Brand Designation Engine code
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
Documents
Document name
master.xml
Gearbox code
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
Final drive code
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
Position
Technical product information
Drivers Information Panel (DIP) goes blank - DTC U101100 evident within Address 09
Transaction No.: 2064857/1
Customer statement / workshop findings
Customer statement
Drivers Information panel (DIP) goes blank
•
Once blank no information is visible within the DIP
•
No error messages are shown within the DIP
Workshop findings
DTC U101100 evident within address 09 - DIP Unrecoverable due to low voltage
Technical background
Should the symptoms be evident, refer to the instructions within the Measure section of this TPI
Production change
-
Measure
1) Carry out TPI 2051562/- (12 Volt - Battery condition checks) to completion ensuring the following are also conducted as per TPI 2051562/•
Referring To ElsaPro Rep.Gr 27 - Carry out the Battery quiescent drain - Manual check
•
Referring To ElsaPro Rep.Gr 27 - Carry out the Battery quiescent drain - History data check
•
Referring To ElsaPro Rep.Gr 27 - Confirm the Alternator charge ratings are to specification
2) Raise a new DISS query or respond via a previously open DISS query
NOTE: Await feedback before conducting any further work including any wiring integrity checks
Warranty accounting instructions
Warranty claims submitted without DISS authorisation will be cancelled, in cases where DIP failure has been caused by poor battery maintenance
only the repair is not covered by warranty