2060418/2
Service Bulletin Details
Public Details for: 2060418/2
Vehicle vibration / humming at idle - active engine mount leak - active engine mount replacement. Customer statement / workshop findings: vehicle vibration / humming noise at idle. Technical background: right hand active engine mount (a
Models from 2020
2020 BENTLEY BENTAYGA |
Models from 2019
2019 BENTLEY BENTAYGA |
Models from 2018
2018 BENTLEY BENTAYGA |
Models from 2017
2017 BENTLEY BENTAYGA |
Technical product information Vehicle vibration / humming at idle - Active engine mount leak - Active engine mount replacement Russische Föderation (5RU),Australia E04 Bentley rest Asia and Australia (6E04),China 796 VW Import Comp. Ltd (Vico), Beijing (6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08 Bentley South Korea (6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States E05 Bentley USA and rest America (6E05) Bentley Topic Market area Brand Transaction 2060418/2 No. Level EH Status Approval Release date New customer code Object of complaint Complaint type Position vehicle service -> IT systems -> SVM (software version management) functionality -> cannot be started whole vehicle -> assemblies -> engine assembly noise, vibration -> noise Vehicle data Bentayga Sales types Type MY Brand Designation Engine code Gearbox code Final drive code 4V14A9 4V14A9 4V14A9 4V14A9 4V14G9 2017 2018 2019 2020 2020 E E E E E * * * * * * * * * * * * * * * Chas is numbers Manufacturer Filler Type Filler MY Factory From To Prod from Prod to * * * * * * 000001 027866 Documents Document name master.xml Technical product information Vehicle vibration / humming at idle - Active engine mount leak - Active engine mount replacement Transaction No.: 2060418/2 Customer statement / workshop findings Vehicle vibration / humming noise at idle Technical background Right hand Active Engine Mount (AEM) failed, oil may also be leaking from the AEM (Figure 1). This failure mode is only seen on W12 engine installations and is only apparent at idle Figure 1 Current software is incompatible with AEM part numbers 4M0 199 255/6 BH. When the AEM’s are replaced with the above part numbers, the AEM control module must be reprogrammed or replaced as detailed within the onward instructions Production change New software and AEM combination was introduced from VIN SJAAH14V1LC027866. Measure In the event of a failure / complaint as detailed, then replace the right and left hand AEM with 4M0 199 255 BH and 4M0 199 256 BH • Refer to Rep.Gr.10 Engine mounts – To remove and fit Additionally changes must be made to the AEM control module, apply the onward instructions • Ensure that both AEM’s are now fitted with part numbers 4M0199255/6 BH • Check and confirm the Hardware version number of address 00BA Assembly Mounting, the hardware version must be H10. Figure 2 shows the Hardware version number at H10 Figure 2 • Should the Hardware version number not be H10, you must replace the AEM control module with part number 4M0 907 145 E. Rep.Gr 10 → Electrohydraulic engine mounting control unit - To remove and fit If the control unit is at H10 proceed straight to the Reprogramming control module section of this TPI. Reprogramming control module Update the software of the AEM control module - Diagnostic address 00BA as follows: 1. Select and run Guided fault finding • Within the Special functions tab select SVM – Problem related Hardware/Software update then select Perform test (Figure 3). Figure 3 2. On the next screen enter the SVM code 4V0BAAEM01 and select Adopt (Figure 4). Figure 4 3. On the following screen, confirm the code then select Yes. 4. Follow all on screen prompts. 5. The software of 00BA Assembly Mounting will now be reprogrammed (Figure 5). NOTE: Depending on the software part number of the control module your vehicle may skip straight to step 6, if so proceed as instructed. Figure 5 6. Once the software is updated, a parameter setting is required, select Yes (Figure 6). Figure 6 7. You will then see a confirmation message that the reprogramming has been successful (Figure 7). Figure 7 8. Follow on screen prompts until program end. 9. Confirm that the software reprogramming has completed successfully. Read the identification data of address 00BA (Figure 8). Figure 8 Your vehicle must read as per the table below; Software Part Number Software version Record Number 4M0907145E 0132 V03935304BP 10. Complete the Basic settings of the active engine mounts: 00BA – Assembly Mounting → Guided functions → BA – Basic settings In the event that mechanical malfunction DTC’s are evident after replacement, and the vehicle meets the software and hardware requirements, please refer to TPI 2063297/- Warranty accounting instructions Replacement of the left hand AEM Warranty type 110 or 910 Damage code 00 20 Damage service number 10 35 Labour Labour operation code 10 35 19 51 Time 10 Time units Replacement of the right hand AEM Labour operation code 10 35 19 52 Time 10 Time units Remove and refit the front subframe Labour operation code 40 07 19 00 Time 490 Time units Reprogramming of the AEM control module (if required) Labour Labour operation code 01 51 00 00 Time As per ODIS log (No more than 40 Time units) Replacement of the AEM control module (if required) Labour Labour operation code 10 39 19 00 Time 30 Time units Parts information Part Number Description Quantity 4M0 907 145 E Control unit for electrohydraulic engine mount 1 4M0 199 255 BH Active Engine Mount LH 1 4M0 199 256 BH Active Engine Mount RH 1