2055760/1

Technical product information
Topic
Market area
Brand
Transaction No.
Level
Status
Release date
Active engine mount replacement
Bentley: worldwide (2WBE),Hongkong-Macau (5HK)
Bentley
2055760/1
EH
Approval
New customer code
Object of complaint
Complaint type
vehicle service -> IT systems -> SVM (software version management) functionality -> cannot be started
whole vehicle -> assemblies -> engine assembly
noise, vibration -> noise
Vehicle data
Bentayga
Sales types
Type MY Brand Designation Engine code Gearbox code Final drive code
4V1*
4V1*
4V1*
4V1*
2017
2018
2019
2020
E
E
E
E
DDBB
DDBB
DDBB
DDBB
*
*
*
*
*
*
*
*
Chasssis numbers
Manufacturer Filler Type Filler MY Factory From To
*
*
Documents
Document name
master.xml
*
*
*
*
000001 027866
Prod from Prod to
Position
Technical product information
Active engine mount replacement
Transaction No.: 2055760/1
Customer statement / workshop findings
Software reprogramming or replacement of the active engine mount control unit must be carried out when the active engine mounts are replaced
with Part number 4M0 199 255/6 BH.
Technical background
Current software is incompatible with active engine mounts part numbers 4M0 199 255/6 BH.
When the active engine mounts are replaced with the above part numbers, the active engine mount control module must be reprogrammed or
replaced.
Production change
New software and engine mount combination introduced in production from VIN SJAAH14V1LC027866.
Measure
IMPORTANT: You must check the following before proceeding
•
Ensure that both active engine mounts are now fitted with part numbers 4M0199255/6 BH
•
Check and confirm the Hardware version number of address 00BA Assembly Mounting, the hardware version must be H10.
Figure 1 shows the Hardware version number to be H10
Figure 1
•
Should the Hardware version number not be H10, you must replace the Active engine mount control module with part number 4M0 907
145 E.
Rep.Gr 10 → Electrohydraulic engine mounting control unit - To remove and fit
If the control unit is at H10 proceed straight to the Reprogramming control module section of this TPI.
Reprogramming control module
Update the software of the Active engine mounting control module - Diagnostic address 00BA as follows;
1. Select and run Guided fault finding. Within the Special functions tab select SVM – Problem related Hardware/Software update then select
Perform test (Figure 3).
Figure 3
2. On the next screen enter the SVM code 4V0BAAEM01 and select Adopt (Figure 4).
Figure 4
3. On the following screen, confirm the code then select Yes.
4. Follow on screen prompts.
5. The software of 00BA Assembly Mounting will now be reprogrammed (Figure 5). NOTE: Depending on the software part number of the control
module your vehicle may skip straight to step 6, if so proceed as instructed.
Figure 5
6. Once the software is updated, a parameter setting is required, select Yes (Figure 6).
Figure 6
7. You will then see a confirmation message that the reprogramming has been successful (Figure 7).
Figure 7
8. Follow on screen prompts until program end.
9. Confirm that the software reprogramming has completed successfully. Read the identification data of address 00BA (Figure 8).
Figure 8
Your vehicle must read as per the table below;
Software Part Number Software version
Record Number
4M0907145E
V03935304BP
0132
10. Complete the Basic settings of the active engine mounts:
00BA – Assembly Mounting → Guided functions → BA – Basic settings
Warranty accounting instructions
Reprogramming of the control module
Warranty claim type
110 or 910
Labour operation code 01 29 00 04
Damage number
10 39
Damage type
00 41
Time
40 TU
Criteria ID
01
Refer to ElsaPro for repair codes if replacing the control module.
Parts information
Part Number
Description
Quantity
4M0 907 145 E
Control unit for electrohydraulic engine mount 1