2063297/1

Service Bulletin Details

Public Details for: 2063297/1

Static dtcs C113107 and or C113207 evident within diagnostic address 00ba. Customer statement / workshop findings the following static dtcs are evident following the fitment of replacement active engine mounts and/or the active engine mou


- 2020 - 2019 - 2018 - 2017 -

Technical product information
Static DTC's C113107 and or C113207 evident within Diagnostic address 00BA
Russische Föderation (5RU),Australia E04 Bentley rest Asia and Australia (6E04),China 796 VW Import Comp. Ltd (Vico), Beijing
(6796),Germany E02 Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08 Bentley South Korea
(6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United Kingdom E01 Bentley UK (6E01),United States
E05 Bentley USA and rest America (6E05)
Bentley
Topic
Market
area
Brand
Transaction
2063297/1
No.
Level
EH
Status
Approval
Release
date
Event memory entries
Diagnostic address
Event memory entry
Fault type Fault status
00BA - Subframe mount C113107: Actuator 1 for assembly mounting mechanical malfunction
static
00BA - Subframe mount C113207: Actuator 2 for assembly mounting mechanical malfunction
static
New customer code
Object of complaint
Complaint type
vehicle service -> IT systems -> SVM (software version management) functionality -> cannot be started
whole vehicle -> assemblies -> engine assembly
noise, vibration -> noise
Vehicle data
Bentayga
Sales types
Type
MY
Brand Designation Engine code Gearbox code Final drive code
4V14A9
4V14A9
4V14A9
4V14A9
4V14G9
2017
2018
2019
2020
2020
E
E
E
E
E
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
Chassis numbers
Manufacturer Filler Type Filler MY Factory From To
Prod from Prod to
*
*
*
*
*
*
000001 027866
Documents
Document name
master.xml
attachment15.pdf
version15.xlsx
Position
Technical product information
Static DTC's C113107 and or C113207 evident within Diagnostic address 00BA
Transaction No.: 2063297/1
Customer statement / workshop findings
The following Static DTC’s are evident following the fitment of replacement Active engine mounts and/or the Active Engine mount control unit
(00BA) with the part number 4M0907145E with SW 0132 (often as result of TPI 2060418/-)
C113107: Actuator 1 for assembly mounting mechanical malfunction – Symptom Code 784
And/or
C113207: Actuator 2 for assembly mounting mechanical malfunction – Symptom Code 785
Technical background
Refer to the Measure section of this TPI
Production change
New software and AEM combination was introduced from VIN SJAAH14V1LC027866.
Measure
•
Conduct visual inspection to ensure no leakage and/or damage to Active engine mounts
•
Perform Basic Settings process and confirm successful completion.
00BA – Assembly Mounting → Guided functions → BA – Basic settings
Confirm correct function during idle
•
If no fault is found, DTC can be ignored. No parts should be replaced


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