2053961-1

Technical product information
Topic
Market area
Brand
Transaction No.
Level
Status
Release date
Creak from behind the Drivers Information Panel/Engine compartment
Bentley: worldwide (2WBE),Hongkong-Macau (5HK)
Bentley
2053961/1
EH
Approval
New customer code
Object of complaint
Complaint type
body -> floor, body reinforcements
body -> vehicle front end, vehicle rear end
body fixtures and fittings -> dash panel, centre console -> dash panel trim
body -> superstructure
component / consumables
component / consumables
noise, vibration -> creak
noise, vibration
Vehicle data
Bentayga
Sales types
Type
4V1*
4V1*
4V1*
MY
2017
2018
2019
Brand Designation Engine code Gearbox code
E
*
*
E
*
*
E
*
*
Documents
Document name
master.xml
aud-20190121-wa0034.wma
Final drive code
*
*
*
Position
Technical product information
Creak from behind the Drivers Information Panel/Engine compartment
Transaction No.: 2053961/1
Customer statement / workshop findings
Rattle/creak from the front of the vehicle, the noise sounds like it is from behind the Drivers Information Panel (DIP) or the Engine compartment in
particular when driving over bumps or during braking or when making slight adjustments to the steering
Technical background
Should the noise be the same or similar as the attached sound file and can be heard from behind the Drivers Information Panel (DIP) or the Engine
compartment please carry out as per the instructions within the Measure section of this TPI
The noise within the sound file relates to a tolerance mismatch between the Engine bay reinforcement and the Torsion strut, the seven fixings which
secure the engine reinforcement to the bulkhead/torsion strut require a torque over check
Production change
Extra quality checks are in place at the time of production
Measure
CAUTION: Before commencing work on and around the engine, ensure that it has cooled sufficiently. Failure to do so may cause injury to
personnel.
1) Disconnect the battery - Refer to Elsa pro Rep.Gr 27 Battery - To disconnect and connect
2) Refer to repair manual Rep.Gr 50 Engine bay reinforcement - To gain access the Engine bay reinforcement (Figure 1) NOTE: The engine bay
reinforcement or plenum cover does not require removal
Figure 1
•
Referring to Figure 2, Disconnect the under bonnet charging post away from the bulkhead, remove the three M6 fixings NOTE: The bonnet seal
can be partially removed to ease access to the charging post fixings
Figure 2
•
Referring to Figure 3, one of the seven engine bay reinforcement fixings is shown (circled) behind the charging post
Figure 3
Once removed take care not to damage the underbody charging post cables or surrounding components when carrying out the
torque overcheck
•
Referring to Figure 4 (Point A) Remove the Air cleaner assembly – Refer to Repair manual Rep.Gr 10
•
Referring to Figure 4 (Point B) Remove the engine control module (J623) and tray - Refer to Elsa pro Rep.Gr 24 - Engine control module (J623)
- To remove and fit
Figure 4
NOTE: The remaining engine bay reinforcement fixings are covered by sound proofing material
3) Remove the applicable clamping washers and discard (see Figure 5 as an example) then manoeuvre the sound proofing to allow access to the
engine bay reinforcement fixings
Figure 5
4) Referring to Figure 6 -Torque tighten the seven fixings shown to 25 Nm
Figure 6
5) Installation is the reverse of removal - Refit the previously removed components as per Elsa pro instruction
Warranty accounting instructions
Warranty type
110 or 910
Labour Operation Code
50 69 41 00 (use 50 69 41 99 until 14/03/19)
Damage Service Number
50 69
Damage Code
00 20
Time
90 Time units
Parts information
Description
Part number
Quantity
Clamping washer
N903 350 06
Maximum of 9 (depending on vehicle specification)