2053352-1

Technical product information
Topic
Market area
Brand
Transaction No.
Level
Status
Release date
Bentayga - Rattle rear cabin area - Forward / rearward adjustment bar
Bentley: worldwide (2WBE),Hongkong-Macau (5HK)
Bentley
2053352/1
EH
Approval
New customer code
Object of complaint
Complaint type
whole vehicle -> vehicle areas -> luggage compartment
whole vehicle -> vehicle areas -> rear-end
whole vehicle -> vehicle areas -> rear-end
whole vehicle -> vehicle areas -> passenger compartment
whole vehicle -> vehicle areas -> passenger compartment
whole vehicle -> vehicle areas -> passenger compartment
whole vehicle -> vehicle areas -> passenger compartment
noise, vibration -> noise
noise, vibration -> rattle
noise, vibration -> vibrate
noise, vibration -> vibrate
noise, vibration -> rattle
noise, vibration -> chatters
noise, vibration -> noise
Position
New workshop code
Object of complaint
body fixtures and fittings -> seats, benchseat, armrests, 1st row -> seat horizontal adjustment
lever, 1st row
body fixtures and fittings -> seats, benchseat, armrests, 1st row -> seat horizontal adjustment
lever, 1st row
Vehicle data
Bentayga
Sales types
Type
4V1*
4V1*
4V1*
MY
2017
2018
2019
Brand Designation Engine code Gearbox code
E
*
*
E
*
*
E
*
*
Documents
Document name
master.xml
Final drive code
*
*
*
Complaint type
component / consumables ->
damaged
component / consumables ->
damaged
Position
left
right
Technical product information
Bentayga - Rattle rear cabin area - Forward / rearward adjustment bar
Transaction No.: 2053352/1
Customer statement / workshop findings
Rattle from the rear passenger compartment, seat cushion area.
Technical background
On Bentayga five seat vehicles, inadvertently applying excessive downwards pressure to the rear seat forwards/rearwards Adjustment Bar can
damage the Pivot Bearings, once damaged the Pivot Bearings may rattle within the seat frame.
Production change
Not Applicable.
Measure
Upon receipt of a qualified customer complaint referring to a rattle from the rear passenger seat cushion, continue with the following procedure.
Note: If it is necessary to carry the work detailed within this TPI the procedure should be applied to both rear seat Adjustment Bars.
Road test the vehicle, have an assistant sit in the rear to determine the location of the rattle.
Should a rattle be present in the vicinity of the Pivot Bearings – figure 1 - continue with this TPI.
Note: Prior to road test remove any loose objects from the rear of the vehicle that may cause an additional rattle.
Work
Remove the rear seat cushion, refer to workshop manual Repair Group: 72 Seat Frames, Rear Seats, Rear Seat Cushion – To Remove And Fit.
For the location of components - rear seat cushion removed – see figure 1.
A – Pivot Bearings
B – Adjustment Bar
C – Retaining Springs
Note: The following procedure is shown on the right hand, single seat, but is applicable to both right hand and left hand rear
Adjustment Bars.
Figure 1
Remove the Adjustment Bar Retaining Springs by pressing the forward end of the Spring in a downward direction, move the Spring to the side and
unhook from the Adjustment Bar. Repeat the procedure on the opposite side of the seat frame – figure 2.
Figure 2
Remove the Adjustment Bar from the seat frame pivot points – figure 3.
Figure 3
Carefully remove the two Pivot Bearings from the Seat Frame – figure 4.
Note: Pivot Bearings are NOT available to order as spare parts.
Figure 4
Measure and cut a piece of self-adhesive Anti-creak tape to be seventeen millimetres wide and twenty-two millimetres long – figure 5.
Figure 5
Remove the backing paper and position the Anti-Creak tape onto the seat frame rail, ensure half of the Pivot Bearing locating hole is covered – figure
6.
Repeat the procedure on the opposite Pivot Bearing locating hole.
Figure 6
Carefully refit the Pivot Bearings, push the bearing into the seat frame ensure the Anti-creak tape folds between the Pivot Bearing and the seat frame
thus preventing any excessive free movement – figure 7.
Figure 7
Refit the Adjustment Bar, Retaining Springs and rear seat cushion.
Carry out a further road test to ensure the rattle is no longer present.
Warranty accounting instructions
If it is necessary to carry the work detailed within this TPI the procedure should be applied to both rear seat Adjustment Bars. Single seat repair is
shown for reference.
Single rear seat frame repaired
Warranty Type
110 or 910
Labour Operation Code
72 55 41 00 (use 72 55 41 99 until 14 March 2019)
Damage Service Number
72 55
Damage Code
00 20
Time
20 TU (one side)
Two Rear seat frames repaired
Warranty Type
110 or 910
Labour Operation Code
72 55 42 00 (use 72 55 42 99 until 14 March 2019)
Damage Service Number
72 55
Damage Code
00 20
Time
40 TU (both sides)
Parts information
Self-Adhesive Anti-Creak Tape – Source locally.