LTB01171NAS2
Service Bulletin Details
Public Details for: LTB01171NAS2
Suspension warning lamp illuminated with dtc C1A13-64 stored
Models from 2017
2017 LAND ROVER DISCOVERY |
2017 LAND ROVER RANGE ROVER |
2017 LAND ROVER RANGE ROVER SPORT |
8/1/2018 LTB01171NAS2 - Suspension Warning Lamp Illuminated With DTC C1A13-64 Stored | TOPIx LT B 0 1 1 7 1 N A S 2 TECHNICAL BULLETIN 20 JUL 2018 © Jaguar Land Rover North America, LLC NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge, tools, and equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by 'do-it-yourselfers'. If you are not a Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Land Rover service facility to determine whether this bulletin applies to a specific vehicle. I N F O R M AT I O N This reissue replaces all previous versions. Please destroy all previous versions. Changes are highlighted in blue SECTION: 204-05: Vehicle Dynamic Suspension S U B J E C T/ C O N C E R N : Suspension Warning Lamp Illuminated With DTC C1A13-64 Stored AFFECTED VEHICLE RANGE: MODEL: MODEL YEAR: https://topix.landrover.jlrext.com/topix/content/document/view?id=916976 VIN: ASSEMBLY PLANT: 1/7 8/1/2018 LTB01171NAS2 - Suspension Warning Lamp Illuminated With DTC C1A13-64 Stored | TOPIx MODEL: MODEL YEAR: VIN: ASSEMBLY PLANT: Discovery (LR) 2017 000532-066120 Solihull Range Rover Sport (LW) 2016 542165-599999 Solihull Range Rover Sport (LW) 2016-2017 100000-181319 Solihull Range Rover Sport (LW) 2016-2017 630154-690429 Solihull Range Rover (LG) 2016-2017 243371-380216 Solihull MARKETS: NORTH AMERICA CONDITION SUMMARY: SITUATION: The suspension warning lamp may be illuminated on the Instrument Cluster and the air suspension system may not raise or lower. Upon further diagnosis, the Technician may find Diagnostic Trouble Code (DTC) C1A13-64 stored in the Chassis Control Module (CHCM). CAUSE: This may be caused by a Chassis Control Module (CHCM) software issue. ACTION: Should a customer express this concern, follow the appropriate Diagnostic Procedure below. PA RTS : No Parts Required TOOLS: https://topix.landrover.jlrext.com/topix/content/document/view?id=916976 2/7 8/1/2018 LTB01171NAS2 - Suspension Warning Lamp Illuminated With DTC C1A13-64 Stored | TOPIx Jaguar Land Rover-approved Midtronics battery power supply Jaguar Land Rover-approved diagnostic tool with latest PATHFINDER software Jaguar Land Rover-approved diagnostic tool with latest SDD Software Management Pack WARRANT Y: NOTES: Repair procedures are under constant review, and therefore times are subject to change; those quoted here must be taken as guidance only. Always refer to JLR claims submission system to obtain the latest repair time. The JLR Claims Submission System requires the use of causal part numbers. Labor only claims must show the causal part number with a quantity of zero. DESCRIPTION Configure existing Chassis Control Module (CHCM) SRO 85.60.01 TIME (HOURS) 0.2 CONDITION CODE 42 CAUSAL PART LR037070 NOTE: https://topix.landrover.jlrext.com/topix/content/document/view?id=916976 3/7 8/1/2018 LTB01171NAS2 - Suspension Warning Lamp Illuminated With DTC C1A13-64 Stored | TOPIx Normal Warranty procedures apply. DIAGNOSTIC PROCEDURE 'A': SDD This Diagnostic Procedure is only for 2016MY vehicles requiring the Jaguar Land Rover-approved diagnostic tool with Symptom Driven Diagnostics (SDD). CAUTIONS: A Jaguar Land Rover-approved Midtronics battery power supply must be connected to the vehicle startup battery during diagnosis / module programming. All ignition ON/OFF requests must be performed. Failure to perform these steps may cause damage to control modules in the vehicle. NOTE: Use the Jaguar Land Rover claims submission system to enquire Field Service Action program eligibility requiring a Chassis Control Module (CHCM) software update. If eligible, perform and claim the update as per that program using the latest SDD software. 1 Connect the Jaguar Land Rover-approved Midtronics battery power supply to the vehicle startup battery. 2 NOTE: The Jaguar Land Rover-approved diagnostic tool must be loaded with SDD153.06 Software Management Pack v298 (or later). Connect the Jaguar Land Rover-approved diagnostic tool to the vehicle and begin a new session. 3 Follow all on-screen instructions, allowing the diagnostic tool to read the VIN, identify the vehicle, and initiating the data collect sequence. 4 If the hyperlink is not available: https://topix.landrover.jlrext.com/topix/content/document/view?id=916976 4/7 8/1/2018 LTB01171NAS2 - Suspension Warning Lamp Illuminated With DTC C1A13-64 Stored | TOPIx 1 Select Diagnosis from the Session Type screen. 2 Select the Selected Symptoms tab. 3 Select one of the following symptoms: Electrical - Instruments - Warning lamps - Suspension warning lamp or Chassis - Suspension system - Vehicle dynamic suspension - Height - Will not lower or Chassis - Suspension system - Vehicle dynamic suspension - Height - Will not raise 4 Run and close the Datalogger tool to reveal the Extras tab. 5 Select the Extras tab. 6 Select Run to perform the 'Configure existing module - Chassis control module' option. 5 Follow all on-screen instructions until the application completes successfully. 1 When prompted, select the Clear DTCs option following completion of the software download. 2 When all tasks are complete, go to the next Step. 6 Exit the current session. 1 Select the Session tab. 2 Select the Close Session option. 7 Disconnect the diagnostic tool and battery power supply from the vehicle. D I A G N O S T I C P R O C E D U R E ' B ' : P AT H F I N D E R This Diagnostic Procedure is only for 2017MY vehicles requiring the Jaguar Land Rover-approved diagnostic tool with PATHFINDER. CAUTIONS: https://topix.landrover.jlrext.com/topix/content/document/view?id=916976 5/7 8/1/2018 LTB01171NAS2 - Suspension Warning Lamp Illuminated With DTC C1A13-64 Stored | TOPIx A Jaguar Land Rover-approved Midtronics battery power supply must be connected to the vehicle startup battery during diagnosis / module programming. All ignition ON/OFF requests must be performed. Failure to perform these steps may cause damage to control modules in the vehicle. NOTE: Use the Jaguar Land Rover claims submission system to enquire Field Service Action program eligibility requiring a Chassis Control Module (CHCM) software update. If eligible, perform and claim the update as per that program using the latest PATHFINDER software. 1 Connect the Jaguar Land Rover-approved Midtronics battery power supply to the vehicle startup battery. 2 NOTE: The Jaguar Land Rover-approved diagnostic tool must be loaded with PATHFINDER version 175 (or later). Connect the Jaguar Land Rover-approved diagnostic tool to the vehicle and begin a new session. 3 NOTE: The Jaguar Land Rover-approved diagnostic tool will read the correct Vehicle Identification Number (VIN) for the current vehicle and automatically take the vehicle out of Transit mode if required. Follow all on-screen instructions. 4 Select ECU Diagnostics. 5 Select Chassis Control Module [CHCM]. 6 Select Update ECU. https://topix.landrover.jlrext.com/topix/content/document/view?id=916976 6/7 8/1/2018 LTB01171NAS2 - Suspension Warning Lamp Illuminated With DTC C1A13-64 Stored | TOPIx 1 Follow all on-screen instructions until the application completes successfully. 2 When all tasks are complete, go to the next Step. 7 Exit the current session. 1 If required, reset the vehicle to Transit mode. 2 Select the Exit icon. 8 Disconnect the diagnostic tool and battery power supply from the vehicle. https://topix.landrover.jlrext.com/topix/content/document/view?id=916976 7/7