JTB00619NAS2.3

Service Bulletin Details

Public Details for: JTB00619NAS2.3

A 'hood open' message may be displayed on the instrument cluster (ic) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat


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9/7/2018
JTB00619NAS2 - 'Hood Open' Warning Message Displayed On The Instrument Cluster | TOPIx
JTB00619NAS2
TECHNICAL BULLETIN
05 SEP 2018
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with
the knowledge, tools, and equipment required to do the job properly and safely. It informs these
Technicians of conditions that may occur on some vehicles, or provides information that could assist in
proper vehicle service. The procedures should not be performed by 'do-it-yourselfers'. If you are not a
Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Jaguar
service facility to determine whether this bulletin applies to a specific vehicle.
INFORMATION
This reissue replaces all previous versions. Please destroy all previous versions.
Changes are highlighted in blue
SECTION:
501-14
SUBJECT/CONCERN:
'Hood Open' Warning Message Displayed On The Instrument Cluster
AFFECTED VEHICLE RANGE:
MODEL:
E-PACE (X540)
MODEL YEAR:
2018 Onwards
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VIN:
Z00213 Onwards
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JTB00619NAS2 - 'Hood Open' Warning Message Displayed On The Instrument Cluster | TOPIx
MODEL:
MODEL YEAR:
VIN:
F-PACE (X761)
2018 Onwards
045068 Onwards
XE (X760)
2017
921222-995971
XE (X760)
2017 Onwards
P10168 Onwards
XF (X260)
2017 Onwards
Y00124 Onwards
XF (X250)
2009-2014
R00019-U06496
XJ Range (X351)
2016 Onwards
V90866 Onwards
MARKETS:
NORTH AMERICA
CONDITION SUMMARY:
SITUATION:
A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status
indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further
inspection, the hood is correctly latched.
CAUSE:
This may be caused by water ingress into the hood latch micro switch.
ACTION:
Should a customer express this concern, follow the Workshop Procedure below.
PARTS:
PART NUMBER
DESCRIPTION
QUANTITY
JDE36371
Hood Latch - E-PACE (X540); F-PACE (X761); XE (X760); XF
(X260)
1
C2Z31963
Hood Latch - XF (X250)
1
C2D43889
Hood Latch - XJ (X351)
1
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WARRANTY:
NOTES:
Repair procedures are under constant review, and therefore times are subject to change; those
quoted here must be taken as guidance only. Always refer to JLR claims submission system to
obtain the latest repair time.
The JLR Claims Submission System requires the use of causal part numbers. Labor only claims
must show the causal part number with a quantity of zero.
DESCRIPTION
TIME
(HOURS)
SRO
CONDITION
CODE
CAUSAL
PART
Hood Latch - Renew - E-PACE (X540)
76.16.25
1.1
28
JDE36371
Hood Latch - Renew - F-PACE (X761); XE (X760); XF
(X250, X260)
76.16.25
0.1
28
JDE36371
Hood Latch - Renew - XJ (X351)
76.16.43
0.8
28
C2D43889
NOTE:
Normal Warranty procedures apply.
WORKSHOP PROCEDURE:
1
NOTE:
Renew only the hood latch which has the micro switch.
Renew the hood latch (see TOPIx Workshop Manual section 501-14: Handles, Locks, Latches and
Entry Systems - Removal and installation - Hood Latch).
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