21-032-15
Service Bulletin Details
Public Details for: 21-032-15
Flash: transmission shift and drivability enhancements this bulletin involves reprogramming the transmission control module (tcm) with the latest available software. A small number of customers may experience a malfunction indicator lamp
- 2015 -
Models from 2015
2015 JEEP RENEGADE |
NUMBER: GROUP: DATE: 21-032-15 Transmission and Transfer Case May 14, 2015 This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC. HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING A TCM IS AVAILABLE BY SELECTING “HELP” THEN “HELP CONTENTS” AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW. THE wiTECH SOFTWARE LEVEL MUST BE AT 15.04 OR HIGHER TO PERFORM THIS PROCEDURE. SUBJECT: Flash: Transmission Shift And Drivability Enhancements OVERVIEW: This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. MODELS: 2015 (BU) Jeep Renegade NOTE: This bulletin applies to vehicles built on or before May 12, 2015 (MDH 05127XX) equipped with a 1.4L engine (Sales Code EAM) and 948TE transmission (Sales Code DFH). SYMPTOM/CONDITION: A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs). • • • • • P0711 - Transmission Fluid Temperature Sensor A Circuit Range-Performance P0887 - TCM Power Control Circuit High P1CC9 - Unable to Engage Gear P1D98 - Incorrect Gear Ratio Clutch B or D Defective U0401 - Implausible Data Received From ECM-PCM 21-032-15 -2- DIAGNOSIS: Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in TechCONNECT, verify all systems are functioning as designed. If DTCs or symptom conditions, other than the ones listed above are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin. If the customer describes the symptom/condition listed above or if the technician finds the DTC, perform the Repair Procedure. REPAIR PROCEDURE: CAUTION: The Engine Control Module (ECM) must be updated to the latest available software at the conclusion of this repair procedure. Refer to all applicable published service bulletins for detailed repair procedures and labor times regarding updating the ECM software. NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2 volts. Do not allow the charging voltage to climb above 13.5 volts during the flash process. NOTE: If this flash process is interrupted/aborted, the flash should be restarted. 1. Reprogram the TCM with the latest available software. Detailed instructions for flashing control modules using the wiTECH Diagnostic Application are available by selecting the “HELP” tab on the upper portion of the wiTECH window, then “HELP CONTENTS.” This will open the Welcome to wiTECH Help screen where help topics can be selected. 2. Clear all DTCs that may have been set in any module due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow them to be cleared. 3. Verify the ECM is programmed with the latest available software. Refer to all applicable published service bulletins for detailed repair procedures and labor times regarding updating the ECM software. -3- 21-032-15 POLICY: Reimbursable within the provisions of the warranty. TIME ALLOWANCE: Labor Operation No: 18-19-05-BA Description Skill Category Module, Transmission Control (TCM) - 21 Reprogram (1 - Semi-Skilled) Transmission and Transfer Case Amount 0.2 Hrs. NOTE: The expected completion time for the flash download portion of this procedure is approximately 4 minutes. Actual flash download times may be affected by vehicle connection and network capabilities. FAILURE CODE: The dealer must choose which failure code to use. If the customer came in with an issue and the dealer found updated software to correct that issue, use failure code CC, for all other use failure code RF. • • If the customer’s concern matches the SYMPTOM/CONDITION identified in the Service Bulletin, than failure code CC is to be used. If an available flash is completed while addressing a different customer concern, failure code RF is to be used. CC Customer Concern RF Routine Flash