SSM74086

Service Bulletin Details

Public Details for: SSM74086

Customer may see message on the instrument cluster stating "air suspension not in customer mode" technician finds diagnostic trouble code (dtc) U3000-05 logged in the chassis control module (chcm) vehicle suspension is in tight tolerance


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9/18/2018
TOPIx - SSM74086 - U3000-05 DTC logged in the Chassis Control Module (CHCM)
Reference
SSM74086
Models
Discovery / L462
LR3 / L319
Range Rover / L405
Range Rover Sport / L494
Range Rover Velar / L560
Title
U3000-05 DTC logged in the Chassis Control Module (CHCM)
Category
Chassis
Last modified
18-Sep-2018 00:00:00
Symptom
304000 Suspension System
Content
Issue
Customer may see message on the Instrument cluster stating "Air suspension not in customer mode"
Technician finds diagnostic trouble code (DTC) U3000-05 logged in the Chassis Control Module (CHCM)
Vehicle suspension is in tight tolerance mode
Cause
U3000-05 is flagged when the vehicle is in tight tolerance mode
Action
Do not replace any parts
Follow the steps below:
1. Connect the Jaguar Land Rover-approved Midtronics battery power supply to the vehicle startup battery.
2. Connect the Jaguar Land Rover-approved diagnostic equipment to the vehicle and begin a new session.
NOTE:
The Jaguar Land Rover-approved diagnostic equipment will read the correct Vehicle Identification Number (VIN) for the current vehicle
and automatically take the vehicle out of Transit mode if required.
1. Follow all on-screen instructions.
2. Select 'ECU Diagnostics'
3. Select 'Chassis Control Module [CHCM]'
4. Select 'ECU Functions'
5. Select 'Suspension geometry set-up' and when prompted, select 'Normal mode'
6. Follow all on-screen instructions until the application completes successfully.
7. Exit the current session.
8. Disconnect the diagnostic equipment and battery power supply from the vehicle.
Confirm DTC is no longer present and any warning messages have been extinguished
Technicians - Please rate this SSM and provide comments so that future communications can be improved.
1 = Poor – Basic information provided – The SSM does not help me resolve the customer concern.
3 = Average – Adequate information provided – The SSM partially helps me resolve the customer concern.
5 = Excellent – All required information provided to resolve the customer concern.
https://topix.landrover.jlrext.com/topix/content/document/view?id=926302
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