Update 90K2
Service Bulletin Details
Public Details for: Update 90K2
On audi a4, a5 and q5 vehicles manufactured within a specific period, the service interval display does not show all parameters. As a result, the number of days remaining until the next service is due are not displayed correctly.
Models from 2018
2018 AUDI A4 |
2018 AUDI A4 ALLROAD |
2018 AUDI A5 CABRIOLET |
2018 AUDI ALLROAD |
2018 AUDI Q5 |
2018 AUDI S5 CABRIOLET |
Models from 2017
2017 AUDI A4 |
2017 AUDI A4 ALLROAD |
2017 AUDI A5 CABRIOLET |
2017 AUDI ALLROAD |
2017 AUDI Q5 |
2017 AUDI S5 CABRIOLET |
Models from 2016
2016 AUDI A4 |
2016 AUDI A4 ALLROAD |
2016 AUDI A5 CABRIOLET |
2016 AUDI ALLROAD |
2016 AUDI Q5 |
2016 AUDI S5 CABRIOLET |
Technical Service Bulletin 90K2 UPDATE – Correction for Service Interval (NVLW) September 8, 2018 Model(s) Year VIN Range Vehicle-Specific Equipment 2016-2018 See ELSA See ELSA Q5 A4 Sedan A4 allroad A5 / S5 Coupe A5 / S5 Sportback REVISION HISTORY Revision 1 2 Date Purpose November 28, 2017 Original publication September 08, 2018 Updated photo in work instructions to reflect that the “Flash” operating mode must be used. Condition This Update has been proactively released to prevent the following condition from occurring in the vehicle: On Audi A4, A5 and Q5 vehicles manufactured within a specific period, the service interval display does not show all parameters. As a result, the number of days remaining until the next service is due are not displayed correctly. This Update is in effect until removed. Vehicle must meet all of the following criteria: • Procedure is valid only for vehicles that show the 90K2 code in the Elsa Campaign/Action Information screen on the day of repair. • Vehicle must be within the New Vehicle Limited Warranty. • Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin. • Procedure must be performed on applicable vehicles in dealer inventory prior to sale. Technical Background On Audi A4, A5 and Q5 vehicles manufactured within a specific period, the service interval display does not show all parameters. As a result, the number of days remaining until the next service is due are not displayed correctly. © 2018 Audi of America, Inc. Page 1 of 7 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Service SVM Update Instructions • Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions. • Attach an appropriate battery charger to the vehicle. • Switch on the hazard warning lights. CAUTION The procedure may cancel itself if the hazard warning lights are not switched on. The hazard warning lights prevent the system from switching to bus sleep mode during the update. • Attach the scan tool to the vehicle using an USB cable. Confirm that the scan tool is communicating with the diagnostic head by USB. If the Bluetooth symbol is shown then disconnect the diagnostic head from the vehicle and then reattach the USB cable to the diagnostic head and then reattach to the vehicle. • Ensure the vehicle key is placed on the key symbol (reader coil) in the center console storage compartment and left there during the entire update process. © 2018 Audi of America, Inc. Page 2 of 7 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin For A4 models with PR codes 9S5 or 9S7, S5 and RS5 models with PR code 9S7: • The service interval adaption channels must be set before performing the software update. o Find the date of the last inspection, last oil service or the in-service date using ELSA. o Calculate the number of days since the last inspection, last oil service or the in-service date. Example: today’s date (11/08/2017) - date of last inspection (8/18/2017) = 82 days. o Using self-diagnosis, enter the calculated number of days into the following adaption channels: a) “SIE: Time since inspection” (SIE_Time_from_inspection). b) “Time since last time-dependent service”: (FIX_Time_since_last_timedependent_inspection). o See Appendix A for detailed OBD instructions. • Using “Flash”, perform the update using the SVM action code, 90K2A198. NOTE This SVM code will update all required control modules automatically. The flashing process only has to be performed once. • After the Flashing test plan has completed upload log online. © 2018 Audi of America, Inc. Page 3 of 7 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Warranty Claim Entry Instructions After campaign has been completed, enter claim as soon as possible to help prevent work from being duplicated elsewhere. Attach the Elsa screen print showing action open on the day of repair to the repair order. If customer refused campaign work or vehicle is out of the specified warranty parameter for this Update: U.S. dealers: Submit the request through Audi Warranty Online under the Campaigns/Update option. Canada dealers: Fax repair order to Warranty at (905) 428-4811. Service Number 90K2 Damage Code 0099 Parts Vendor Code Claim Type 002 Sold vehicle: 7 10 Unsold vehicle: 7 90 Causal Indicator Vehicle Wash/Loaner Criteria I.D. Mark Labor as causal Do not claim wash/loaner under this action 01 Connect battery charger. Labor operation: 2706 8950 10 T.U. --AND— Connect vehicle diagnostic tester, perform software update for Instrument Cluster. Labor operation: 9025 25 99 Time state on diagnostic protocol (max 80 T.U.) © 2018 Audi of America, Inc. Page 4 of 7 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Additional Actions Some of the affected vehicles may be involved in additional Actions. Please check your Elsa Campaign/Action Information screen so that any additional required work can be done simultaneously. Verifying Vehicle Eligibility To verify vehicle eligibility for this Update, always check the Elsa Campaign/Action Information screen. The Elsa system is the only binding inquiry and verification system; other systems are not valid and may result in non-payment of a claim. Help for Claim Entry For questions regarding claim entry, contact Audi Warranty. Required Customer Notification Inform your customer in writing by recording on the Repair Order any and all work that was conducted on the vehicle, including any and all updates completed under this Update. Additional Information All parts and service references provided in this Update are subject to change and/or removal. Always check Elsa for the most current version of this document. © 2018 Audi of America, Inc. Page 5 of 7 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Appendix A – Resetting Service Interval Instructions © 2018 Audi of America, Inc. • From the ODIS home screen, highlight “OBD” . • Select “Start . • Highlight 0017 • From the dropdown menu, select Adaptation . • Click the green forward arrow . self diagnosis” – Dashboard Page 6 of 7 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin © 2018 Audi of America, Inc. • Locate adaption value “SIE: Time from inspection” . • Click on the small arrow to expand the selection. • Click on the empty box in the Entry column in the row under the adaption value . • Enter the calculated value, press ENTER and select Apply . • Repeat the above procedure with the same calculated value for the adaption value “FIX: Time since last time-dependent inspection” . • Select the “Control module” tab . Page 7 of 7 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.