TJ33389-2-0

VOLVO CAR
SERVICE AND PARTS BUSINESS
Technical Journal
TITLE:
Preconditioning calendar timer does not work
REF NO:
ISSUING DEPARTMENT:
CAR MARKET:
TJ 33389.2.0
Technical Service
United States and Canada
PARTNER:
ISSUE DATE:
STATUS DATE:
3 US 7510 Volvo Car USA
2018-05-08
2018-05-16
FUNC GROUP:
FUNC DESC:
3990
Miscellaneous
Page 1 of 2
“Right first time in Time”
Attachment
Vehicle Type
Type
Eng
Eng
Desc
Sales
Body
Gear
234
235
236
238
246
256
536
Steer
Model Year
Plant
2017-9999
2017-9999
2017-9999
2017-9999
2018-9999
2016-9999
2018-9999
Chassis range
0000001-9999999
0000001-9999999
0000001-9999999
0000001-9999999
0000001-9999999
0000001-9999999
0000001-9999999
Struc Week
Range
201617-999952
201620-999952
201646-999952
201646-999952
201717-999952
201505-999952
201746-999952
CSC Customer Symptom Codes
Code
ER
6L
6N
Description
App/Does not work
Mobile applications Volvo On Call/Heater does not start
Mobile applications Volvo On Call/Other communication problems
VST Operation Number
VST Operation Number
36004-2
Description
Software control module downloading.
Produced in the USA and available as an electronic document. Hard copy documents are printed in USA on recycled paper containing
a minimum of 50% wastepaper and 10% post-consumer waste.
© 2018 VOLVO CAR USA, LLC
Technical Journal 33389.2.0
DTC Diagnostic Trouble Codes
Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
Text
DESCRIPTION:
If the preconditioning timer function in the Volvo on call app does not work, but setting the calendar
function in the car and direct start of the climate settings from the app does work, please follow the
advice under service.
SERVICE:
Do not replace any parts or perform any fault-tracing.
The fix will be in the Software upgrade package at the dates stated below:
*- 2018 week 19 there is a software release for XC90, S90, V90 built from and including structure week
201746.
*- 2018 week 22 there is a software release where the fix is included for the XC40, new XC60, XC90,
S90, V90 built before structure week 201746.
* Please perform a Total Upgrade in accordance with TJ 31543.
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use
concern area “Vehicle Report” and sub concern area “Support not needed”, use function group 3990.
Page 2 of 2
2018-05-16