VWP-18-06
Service Bulletin Details
Public Details for: VWP-18-06
This document informs dealers of the extended emissions warranty limited warranty extension for 3.0l tdi gen 1.2 vehicles.
Models from 2012
2012 VOLKSWAGEN TOUAREG |
Models from 2011
2011 VOLKSWAGEN TOUAREG |
Warranty Information Policies and Procedures Bulletin Number: VWP-18-06 Subject: “Extended Emissions Warranty” Limited Warranty Extension for 3.0L TDI Vehicles Gen. 1.2 Date: July 26, 2018 This document modifies the Volkswagen Warranty Policies and Procedures Manual. For Volkswagen 3.0 L TDI Generation 1.2 vehicles repaired by the emissions modification recall, the following warranty extension is applicable. “Extended Emissions Warranty” Limited Warranty Extension The Limited Warranty Extension is applicable to 3.0L TDI vehicles Generation 1.2 with engine code CATA. Warranty Period The warranty period for the “Extended Emissions Warranty” limited warranty extension shall be the greater of: 1) 10 years or 120,000 miles, whichever occurs first, from the vehicle’s original in-service date; or 2) 4 years or 48,000 miles, whichever occurs first, from the date and mileage of the emissions modification. The vehicle's original in-service date is defined as the date the vehicle was delivered to either the original purchaser or the original lessee; or if the vehicle was first placed in service as a "demonstrator" or "company" car, on the date such vehicle was first placed in service. Transferability This limited warranty extension is fully transferable to subsequent owners. What is Covered Under this Limited Warranty Extension The "Extended Emissions Warranty" limited warranty extension consists of two parts, the Emission Control System Warranty and the Engine Long Block Warranty. Emission Control System Warranty The emissions control system warranty covers all components that are replaced as part of the emissions modification and any component that can reasonably be impacted by effects of the emissions modification, including the OBD System and any malfunctions detected by the OBD systems. A detailed list of parts or systems included in the warranty are listed in the table below. Engine Long Block Warranty The engine long block warranty shall cover the engine sub-assembly that consists of the assembled block, crankshaft, cylinder head, camshaft, and valve train. A complete list of parts included in the warranty is provided in the table below. Page 1 of 5 © 2018 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Warranty Information What is Not Covered Under this Limited Warranty Extension This Limited Warranty Extension does not cover: ► Any damage or malfunctions caused by installation of non-EPA or non-CARB certified emissions related parts, including such damage or malfunction to parts needed for proper diagnosis of a covered part. ► Damage or malfunctions caused by outside influence, such as damage due to an accident, or vehicle misuse or neglect, but only if the damage or malfunction is causally related to the accident or vehicle misuse. Warranty Extension Coverage Limitations The warranty and maintenance information that came with the owner's vehicle contains information on the limited warranties applicable to their Volkswagen model. Owners should read these limited warranties carefully to determine their warranty rights and obligations, as this information also applies to the coverage provided to them in this warranty extension. Vehicle Eligibility To determine if a vehicle repaired by the emissions modification recall is eligible for the “Extended Emissions Warranty” limited warranty extension, check the VIN in ElsaPro > Vehicle Data. If the warranty extension is applicable to the vehicle, the "Enhanced Coverage" section of the "Vehicle Data" screen in ElsaPro will be populated with the warranty extension parameters. SAGA Warranty Claim Type Dealers must use claim type G14 when submitting warranty claims for the “Extended Emissions Warranty” limited warranty extension. Loaner Vehicle Applicability The cost or provision of a loaner vehicle for this warranty extension is applicable for warranty service lasting longer than 3 hours. Claim Type A1A Service Number CU02 Damage Code 0010 Damage Location Blank Part Manufacturer Code MOB Outside Labor Operation CU020000 Causal Indicator Select Outside Labor Operation Questions or Concerns Contact the Warranty Helpline at 1-866-306-8447 or [email protected] with questions or concerns related to this limited warranty extension. Page 2 of 5 © 2018 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Warranty Information Important Information For conditions that illuminate the MIL, and are not listed as a Service Number or Component, please submit the extended emissions warranty claim using Service Number S656. Please also ensure a Guided Fault Finding log, showing the DTC is uploaded to GFF paperless for review prior to submitting your claim to SAGA. If you have any question or doubt about whether any component is covered under the 3.0L TDI Extended Emissions Warranty, please contact the Warranty Helpline at 1-866-306-8447, select prompt 2. Component Description Service Number Engine long block/crankcase Piston Piston rings 1009 1310 1319 Piston pin (part of piston, not available separately) 1326 Connecting rod bearing (upper & lower) Connecting rod Crankshaft Crankshaft bearing (upper & lower) Crankshaft oil seal, flywheel end Crankshaft oil seal, pulley end Balance shaft Balance shaft chain Camshafts 1330 Camshaft bearing (part of cylinder head) Intake valve Exhaust valve Cylinder head (cyl 1-3) Cylinder head (cyl 4-6) Cylinder head gasket Cylinder head cover Reduced oil pressure switch Oil pressure switch Oil level/temperature sensor (G266) Oil pump Oil pump gasket Oil pressure regulator (N428) Oil pan (upper) 1510 1340 1348 1350 1359 1374 1385 1390 1505 1560 1562 1570 1570 1571 1582 1705 1705 1711 1720 1720 1726 1745 Component Description Service Number Oil pan (lower) EGR cooler circulation pump 1750 1945 Engine coolant temp (main sensor G62) Fuel tank Fuel temperature sensor (G81) Fuel pump relay (J17) Electric fuel pump Fuel pump control module (J538) 1978 Throttle position sensor (G185 & G79) Turbocharger 2080 2010 2036 2065 2066 2070 2130 Boost pressure actuator (VTG J724) (contained within turbocharger) 2130 EGR connecting pipe (EGR cooler to turbocharger) 2141 Turbo pressure pipe (left to right charge air cooler) 2141 Turbo pressure pipe (left charge air cooler to pressure hose) 2141 Turbo pressure pipe (throttle valve to intake manifolds) Turbo pressure hose (charge air tube to pressure pipe) Turbo pressure hose (right charge air cooler to pressure pipe) Turbo pressure hose (right charge air cooler to charge air tube) Turbo pressure hose (left charge air cooler to pressure pipe) 2141 2141 2141 2141 2141 Page 3 of 5 © 2018 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Warranty Information Component Description Pressure hose Service Number Component Description 2141 Turbo pressure hose (charge air tube to turbocharger) Charge air cooler (left) Charge air cooler (right) Turbo charge air tube Boost pressure sensor Charge air pressure & intake air temperature sensor (G31 & G42) (contained within boost pressure sensor) 2141 Turbo air pipe (throttle valve to intake manifolds) High pressure fuel sensor (G247) Service Number 2372 Pressure regulating valve (on fuel rail, N276) 2372 High pressure fuel pump with fuel metering unit (N290) 2374 Throttle valve / body with position sensor/module J338) Intake flap motor (left V157) Intake flap motor (right V275) Urea/adblue tank 2379 2328 CAN: pre-catalyst NOx sensor (G687) 2381 Turbo air pipe (throttle valve to pressure hose) 2328 2381 Turbo pressure hose (air pipe to throttle valve) 2328 Turbo pressure hose (throttle valve to charge air tube) 2328 CAN: post-catalyst NOx sensor (G687) Exhaust manifold (left) Exhaust manifold (right) EGR valve Turbo pressure hose (throttle valve to pressure pipe) High pressure injection lies 2328 EGR motor (V338) EGR actuator (Potentiometer G212) 2639 2643 High pressure injection line (rail to rail) 2330 EGR cooler and motor with bypass valve and switch over valve (N381) High pressure injection line (rail to pump) 2330 EGR bypass valve (contained within EGR cooler) 2643 High pressure injector (N30-N33, N83, N84) 2340 EGR solenoid with switch over valve (N345) 2645 High pressure injection line (rail to return) Oxygen sensor (G39) 2345 EGR connecting pipe (EGR cooler to EGR cooler) 2647 2647 EGT sensor in EGR cooler (contained within EGR cooler) Mass air flow sensor (G70) Engine control unit (ECU/EDC J623), engine off timer, CAN powertrain High pressure fuel rail (left) High pressure fuel rail (right) 2358 EGR connecting pipe (EGR cooler to exhaust) DeNox (SCR) Catalyst 2143 2143 2157 2168 2168 2330 2357 2359 Exhaust gas temperature sensor upstream turbocharger (G448) 2360 Exhaust gas temperature sensor upstream DOC (G495) Exhaust gas temperature sensor upstream PM trap (G235) 2370 2370 2380 2380 2381 2610 2610 2639 2670 2672 2672 2672 Page 4 of 5 © 2018 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Warranty Information Component Description Service Number Exhaust gas temperature sensor downstream PM trap (G648) 2672 Exhaust gas temperature sensor downstream LP egr cooler (G648) EGR temperature sensor (G98) Oxygen Cat (DOC) Catalyst Diesel Particulate Filter 2672 2672 2673 2674 Differential pressure sensor (G505) 2675 Differential pressure sensor (G505) Urea/adblue pump 2675 Urea/adblue tank heater/level & temp sensor (G684 & G685) 2682 Urea/adblue control module (J880) Urea/adblue supply line Urea/adblue dosing valve (N474) 2683 CAN: Particulate matter sensor Camshaft position sensor (G40) 2679 2684 2685 2693 2839 Component Description Service Number Crankshaft position sensor (engine speed sensor G28) Diesel glow plug (Q10-Q15) 2873 Diesel glow plug (pressure sensing) 2884 Cylinder pressure sensors (cyl 2 & 5 - G678 & G681) (contained with glow plug) 2884 2884 Diesel glow plug control unit (J179) CAN: transmission control module (TCU) CAN: brake unit (ABS) / vehicle speed sensor (signal sent via ABS module) CAN: gateway control unit / powertrain CAN CAN: instrument cluster 2887 CAN: ambient air temperature sensor Brake light switch (F47) CAN: body control module Engine wiring harness 9168 3730 4545 9035 9035 9436 9710 9752 Page 5 of 5 © 2018 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.