23-036-15

NUMBER:
GROUP:
DATE:
23-036-15
Body
October 07, 2015
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
SUBJECT:
Door Panel Armrest Pull Cup Loose And/Or Audio Induced Buzz/Rattle
OVERVIEW:
This bulletin involves inspecting/replacing the armrest door pull cup fastener.
MODELS:
2015 - 2016 (LA)
Dodge Challenger
NOTE: This bulletin applies to vehicles within the following markets/countries:
NAFTA
NOTE: This bulletin applies to vehicles built on or after July 20, 2014 (MDH 0720XX)
and on or before July 31, 2015 (MDH 0731XX).
SYMPTOM/CONDITION:
The customer may describe an audio induced buzz/rattle from the door panel or a loose
door armrest pull cup.
This condition may be caused by the door panel armrest pull cup attachment screw not
tightened securely.
DIAGNOSIS:
If the customer describes the symptom/condition listed above, perform the Repair
Procedure.
PARTS REQUIRED:
Qty.
Part No.
Description
AR
06508990AA
Screw, M4.2x1.7x23 with captured washer
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REPAIR PROCEDURE:
NOTE: The following service procedure is applicable to the right and left doors.
1. Remove the pull cup mat (1) from the door panel armrest handle (Fig. 1).
2. Verify that the pull cup screw (2) on both doors is tight or can be tightened securely
(Fig. 1).
3. Is the screw on both doors tightened securely?
a. Yes>>> This Bulletin has been completed.
b. No>>> One or both screws cannot be tightened securely. Continue with the Repair
Procedure Step #4.
4. Remove the screw(s) that will not tighten and obtain a NEW screw from the Parts
Required section of this bulletin.
5. Install a NEW screw (2) in the door armrest handle pull cup and tighten the screw
securely (Fig. 1).
6. Install the pull cup mat (1) in the door panel armrest handle (Fig. 1).
Fig. 1 Door Armrest Attachment Screw
1 - Pull Cup Mat
2 - Pull Cup Screw
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23-036-15
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation
No:
23-20-23-95
Description
Screw, Front Door Pull Cup - Inspect,
Tighten or Replace (Left and Right)
(1 - Semi-Skilled)
FAILURE CODE:
ZZ
Service Action
Skill Category
6 - Electrical
and Body
Systems
Amount
0.2 Hrs.