PIC6252B

Bulletin No.: PIC6252B
Published date: 11/15/2018
Preliminary Information
PIC6252B Bolt EV, Drive Motor Battery Charger (OBCM)
Models
Brand:
Chevrolet
Model:
Bolt EV
Model Years:
2017 - 2019
VIN:
from
SOP
Engine:
to
END
All
Transmissions:
MMF
Involved Region or Country North America
Condition
As part of our ongoing quality improvement process, the T18 Battery Charger
(OBCM) for the Chevrolet Bolt EV is on restriction through the GM TAC (Technical
Assistance Center) as of December 15, 2016
Cause
N/A
1) Please have a certi ed Volt technician follow the procedures below prior to contacting TAC.
IMPORTANT Note: Do NOT erase DTC's in any of the modules (especially on intermittent concerns) and do NOT
attempt to reprogram software!
2) Please complete the customer questions below with as much information as possible and as accurately as
possible so that it can be emailed to TAC.
3) Check and record all diagnostic codes in all modules on the vehicle.
4) Be sure to record what module the DTC came from and any symptom codes associated with the DTCs (see
latest version of bulletin 10-07-30-002 for snapshot information).
5) Please save the DTC captured data for later use.
6) Description of the concern (both customer and technician).
7) Charging at 110V vs 240V?
8) OEM cord set, wall station, or aftermarket equipment? If aftermarket supplier, include make and model
number.
9) Location (residential or public charge station, generator, other)?
10) HPCM 2 software level
11) Once the above information has been obtained, please review all PI and TSB information as well as all
available S.I. diagnostics.
12) If diagnostics lead to OBCM replacement, contact TAC @ 877-446-8227
(U.S.) or in Canada 1-800-2637740
(English) or 1-800-263-7960
(French) to review case details. Please have as much stored DTC and
snapshot information as possible prior to contacting TAC.
13) If it is determined that component replacement is needed after reviewing the diagnosis, TAC will arrange for
ordering of the new component and request that it be shipped overnight.
NOTE: When this occurs, record the last 9 digits of the TAC case # to be used by the parts department (in
conjunction with the part #) as the CONTROL NUMBER to track shipment of the part. It is not necessary to call TAC
for part tracking information.
Parts Information
Parts Information
Description
Part Number
QTY
T18, Drive Motor Battery Charger (OBCM)
24290152 FSU
24292668
1
Warranty Information
Labor Operation
5040210
Description
Drive Motor Battery Charger Replacement
Labor Time
Use Published Labor
Operation Time
Version History
Version
3
Modi ed
01/23/2017 - Created on
10/12/2017- Updated Model Years and Part Number
11/15/2018 - Updated Model Years and Part Number
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