Parts Update - J

Service Bulletin Details

Public Details for: Parts Update - J

Status of parts ordering - sprinter


- 2008 - 2007 - 2006 - 2005 - 2004 - 2003 -

303 Perimeter Center North
Suite 202, Floor 6
Atlanta, GA 30346
TO:
Parts Managers and Parts Advisors
Service Managers and Service Advisors
FROM: Dealer Assistance Center
RE:
Weekly Parts Update
DATE: July 6, 2018
ETA REQUESTS
Please be reminded that ETA requests are to be submitted via the Exception Report tab in Paragon.
SPECIAL PROCUREMENT ETA REQUESTS
Please email SP case inquiries to [email protected]. Please ensure that you include the SP case
number, Paragon/Part/VIN numbers with your inquiry. CB5 orders/inquiries should be emailed to [email protected].
PROGRAMS AND PRODUCT UPDATES
Webinars - New Electronic Parts Catalog (XPPI) – Sprinter Dealers
As previously communicated, the new EPC – “XPPI” – will launch the week of July 16th. In preparation of this launch,
the PAC will host several webinars to demonstrate this new system. See below schedule; no advance sign-up is
required.
US03
US04
US05
Session 1: Tuesday July 10th
12:30 pm to 1:30 pm EST.
Session 1: Tuesday July 10th
3:30 pm to 4:30 pm EST.
Session 1: Tuesday July 10th 2:00
pm to 3:00 pm EST.
Session 2: Wednesday July 11th
12:30 pm to 1:30 pm EST.
Session 2: Wednesday July 11th
3:30 pm to 4:30 pm EST.
Session 2: Wednesday July 11th
2:00 pm to 3:00 pm EST.
US06
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10th
Session 1: Tuesday July
9:00 am to 10:00 am EST.
Session 1: Tuesday July 10th
10:30 am to 11:30 pm EST.
Session 2: Wednesday July 11th
9:00 am to 10:00 am EST.
Session 2: Wednesday July 11th
10:30 am to 11:30 am EST.
Link to Webinar: https://mbusatraining.adobeconnect.com/r79aeu7d2093/
Dial-In Number: (888) 205-5513 Participant Code: 373224
Please refer to the Webinars: Electronic Parts (XPPI) NCA dated June 29, 2018 for additional information.
1 | Sprinter Weekly Parts Update – July 6, 2018
PROGRAMS AND PRODUCT UPDATES (continued)
STOCK CHECKS
Requests for stock checks are to be emailed via the Stock Check Request Form (Links & Forms tab on PAC
website).
Please complete the form as outlined:
1. Part Ordered – use capital letter and numbers
with no spaces or dashes (i.e.,
12345678909B51)
2. Part Received – leave blank if unsure
3. Priority – only high priority if it applies
4. Questions/Comments – include brief
description/overview of issue
5. Pictures – attach up to 4 pictures; size limit of
5 mb total. Pictures should be clear and 640 x
480. Include a picture of the blue and white
parts label in your submission.
2 | Sprinter Weekly Parts Update – July 6, 2018


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