TSB 18-2352

TECHNICAL SERVICE BULLETIN
18-2352
Lack Of Air Conditioning (A/C) - High-Voltage Battery Cooling Unit (Chiller) 28 November
2018
Leak
Model:
Ford
2012-2018 Focus BEV
Issue: Some 2012-2018 Focus BEV vehicles may exhibit a lack of A/C. This may be due to a high-voltage battery
coolant cooler (chiller) leak that may have been caused by prior transmission service.
Action: Follow the Service Procedure steps to correct the condition.
Parts
Part Number
Description
Quantity
CV6Z-10C708-A High-Voltage Battery Coolant Cooler
1
W790277-S900
Transmission Case Bolt
2
6E5Z-19B596-A
Chiller Line O-Ring Kit
2
YN-32
Motorcraft® Electric A/C Compressor Oil (2012-2016)
3
YN-34
Motorcraft® R-1234yf Refrigerant POE Oil (2017-2018)
6
Motorcraft® Orange Prediluted Antifreeze/Coolant (All Markets Except Canada)
4
Motorcraft® Orange Prediluted Antifreeze/Coolant (Canada Only)
4
Motorcraft® R134a Refrigerant (2012-2016, All Markets Except Canada)
1
R134a Refrigerant (2012-2016, Canada Only)
1
R-1234yf Refrigerant (2017-2018, All Markets Except Canada)
1
VC-3DIL-B
CVC-3DIL-B
YN-19
CYN-19-R
YN-33-A
HS7Z-19B519-BA R-1234yf Refrigerant (2017-2018, Canada Only)
1
Warranty Status: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP coverage
limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the
identified causal part and verified using the OASIS part coverage tool.
Labor Times
Operation
Time
No.
Description
2012-2018 Focus BEV: Inspect And Replace The High-Voltage Battery Coolant Cooler Includes
Time To Check And Replace The Affected Bolts (Do Not Use With Any Other Labor Operations)
Repair/Claim Coding
Causal Part:
10C708
Condition Code: 01
Tool List
Drive
Tool Name
1/4"
Power Tool
1/4"
Ratchet
1/4"
8 mm Deep Socket
182352A
1.4
Hrs.
Drive
Tool Name
1/4"
13 mm Deep Socket
1/4"
Torx® T25 Socket
3/8"
Power Tool
3/8"
Ratchet
3/8"
Torque Wrench
3/8"
18 mm Socket
Trim Tool
Hose Clamp Pliers
Hose Pinch-off Pliers, 2 pair
Service Procedure
1. Perform a visual inspection of the high-voltage battery coolant cooler. Are there any signs of damage or is the
high-voltage battery coolant cooler oil stained indicating a freon leak?
(1). Yes - proceed to Step 2.
(2). No - this article does not apply. Refer to Workshop Manual (WSM), Section 412-00 for normal diagnostics.
2. Inspect for loose, missing, or damaged rear transmission to mount bolts. Are any rear transmission to mount bolts
loose, missing, or damaged? (Figure 1)
(1). Yes - replace the affected bolts. Tighten to 107 lb-ft (145 Nm). Refer to WSM, Section 303-01.
• Position a transmission jack under the electric motor. Remove the coolant filter and coolant filter bracket bolts and position
aside to gain access to the mount bolts.
• Tighten the bracket bolt to 89 lb.in (10 Nm).
• Tighten the coolant filter bolt to 18 lb.in (2 Nm).
(2). No - proceed to Step 3.
Figure 1
3. Replace the high-voltage battery coolant cooler. Refer to WSM, Section 412-00.
© 2018 Ford Motor Company
All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and
equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information
that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do not assume that a condition
described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy
and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article.
The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supersede
this information with updates. The most recent information is available through Ford Motor Company's on-line technical resources.