TSB180180-121920
Service Bulletin Details
Public Details for: TSB180180-121920
This technical service bulletin describes the verification and resolution of the ground strap of the generator was found not installed. The drawing of previous version, which was used for installation, did not contain the call for ground st
- 9999 -
Models from 9999
| 9999 CUMMINS QSX15 |
Campaign #3596 - C550D5E Alternator Ground Strap Installation Page 1 of 7 Technical Service Bulletin Technical Service Bulletin: Released Date: 19-Dec-2018 TSB180180 Campaign #3596 - C550D5E Alternator Ground Strap Installation Campaign #3596 - C550D5E Alternator Ground Strap Installation Warranty Statement The information in this document authorizes specific changes to the repair practice for failures covered under product warranty coverages. Contents Product Affected • C500D5E (QSX15) • C550D5E (QSX15) • C550D5E Enclosed (QSX15) Issue Symptom: • The ground strap of the generator was found not installed. Root Cause: • The drawing of previous version, which was used for installation, did not contain the call for ground strap. Verification/Confirmation • Refer to the list of genset serial numbers below. See Table 2. • Remove the cover of terminal box, check if there is ground strap in it. The picture below is the inside of terminal box with ground strap installed for reference. https://quickserve.cummins.com/qs3/pubsys2/xml/en/tsb/2018/tsb180180.html 1/2/2019 Campaign #3596 - C550D5E Alternator Ground Strap Installation Page 2 of 7 Figure 1, Ground Strap Installation Resolution Install the ground strap on the alternator. Service Instructions Fail Code = JTTXMP Account code: 65 Campaign code: 3596 1 Tech with 1 trip of 200km(5h) will be allowed for each unit SRTs: 00-902: Administrative Time: 0.7 26-0AS: Bus bar housing – R&I: 0.3 99-999: Ground Strap Installation: 0.5 Expiration date: 31 June 2019 Work Instruction: https://quickserve.cummins.com/qs3/pubsys2/xml/en/tsb/2018/tsb180180.html 1/2/2019 Campaign #3596 - C550D5E Alternator Ground Strap Installation Page 3 of 7 Communicate with the customer on the design of their grounding system, and check with the customer that the ground strap is necessary. The steps are listed below: 1. Remove the alternator terminal box cover. 2. Remove the nut on the N phase screw in item A, and install the terminal on one side of the ground strap to the screw. Replace and tighten the nut. 3. Put the terminal on the other side of the ground strap on the hole of the alternator in item B, put flat washer and spring washer on it, then install the screw and tighten. Make sure the strap will not touch other phase screws. 4. Install the alternator terminal box cover. Figure 2, Ground Strap Installation https://quickserve.cummins.com/qs3/pubsys2/xml/en/tsb/2018/tsb180180.html 1/2/2019 Campaign #3596 - C550D5E Alternator Ground Strap Installation Page 4 of 7 Figure 3, Ground Strap Fixings Service Parts Availability Service parts are available. See Table 1 for part numbers. Table 1, Part Numbers Part number Description Qty per genset Find number 1 0337-3586-01 Ground strap 1 1 2 0800-3017-37 Screw M10x25 1 2 3 0850-0114-55 Spring washer M10 1 3 4 0526-0399-62 Flat washer M10 1 4 Production Status Table 2, Affected Generator Sets GSN Model GSN https://quickserve.cummins.com/qs3/pubsys2/xml/en/tsb/2018/tsb180180.html Model 1/2/2019 Campaign #3596 - C550D5E Alternator Ground Strap Installation Page 5 of 7 Table 2, Affected Generator Sets I17H007844 C550D5E Enclosed I17H007916 C550D5E Enclosed I17H007845 C550D5E Enclosed I17H007917 C550D5E Enclosed I17H007842 C550D5E Enclosed I17H007918 C550D5E Enclosed I17H007843 C550D5E Enclosed I17H007919 C550D5E Enclosed I17H007838 C550D5E Enclosed I17H007920 C550D5E Enclosed I17H007839 C550D5E Enclosed I17H007907 C550D5E Enclosed I17H007840 C550D5E Enclosed I17H007908 C550D5E Enclosed I17H007841 C550D5E Enclosed I17H007909 C550D5E Enclosed I17H007864 C550D5E Enclosed I17H007910 C550D5E Enclosed I17H007865 C550D5E Enclosed I17H007903 C550D5E Enclosed I17H007866 C550D5E Enclosed I17H007904 C550D5E Enclosed I17H007867 C550D5E Enclosed I17H007905 C550D5E Enclosed I17H007868 C550D5E Enclosed I17H007906 C550D5E Enclosed I17H007869 C550D5E Enclosed I17H007921 C550D5E I17H007870 C550D5E Enclosed I17H007922 C550D5E I17H007871 C550D5E Enclosed I17H007958 C550D5E I17H007872 C550D5E Enclosed I17H007959 C550D5E https://quickserve.cummins.com/qs3/pubsys2/xml/en/tsb/2018/tsb180180.html 1/2/2019 Campaign #3596 - C550D5E Alternator Ground Strap Installation Page 6 of 7 Table 2, Affected Generator Sets I17H007873 C550D5E Enclosed J17H007960 C550D5E I17H007874 C550D5E Enclosed I17H007962 C550D5E I17H007875 C550D5E Enclosed J17H007961 C550D5E I17H007876 C550D5E Enclosed L17H007982 C500D5E I17H007877 C550D5E Enclosed J17H007968 C550D5E Enclosed I17H007886 C550D5E Enclosed J17H007969 C550D5E Enclosed I17H007887 C550D5E Enclosed J17H007970 C550D5E Enclosed I17H007888 C550D5E Enclosed J17H007971 C550D5E Enclosed I17H007889 C550D5E Enclosed J17H007972 C550D5E Enclosed I17H007913 C550D5E Enclosed J17H007973 C550D5E Enclosed I17H007914 C550D5E Enclosed J17H007974 C550D5E Enclosed I17H007915 C550D5E Enclosed Document History Date 2018-12-18 Details Module Created Last Modified: 19-Dec-2018 https://quickserve.cummins.com/qs3/pubsys2/xml/en/tsb/2018/tsb180180.html 1/2/2019 Campaign #3596 - C550D5E Alternator Ground Strap Installation https://quickserve.cummins.com/qs3/pubsys2/xml/en/tsb/2018/tsb180180.html Page 7 of 7 1/2/2019