TSB-19-35-002

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SUBJECT:
KNOCKING SOUND FROM REAR DISC BRAKES
No:
TSB-19-35-002
DATE:
January 2019
MODEL:
See below
CIRCULATE TO:
[ ] GENERAL MANAGER
[ X ] PARTS MANAGER
[ X ] TECHNICIAN
[ X ] SERVICE ADVISOR
[ X ] SERVICE MANAGER
[ X ] WARRANTY PROCESSOR
[ ] SALES MANAGER
PURPOSE
A customer may report a metallic knocking sound from the rear brakes while driving on uneven
roads, or when the brake is applied while driving at low speeds. This may be due to the strength
of the brake pad clips weakening with usage, causing the brake pad to be pulled by the disc,
resulting in a knocking sound.
This TSB instructs dealers to replace the rear brake pad clips (upper and lower) with new parts on
affected vehicles, and to apply grease between the brake pad and caliper support.
AFFECTED VEHICLES
D
2014 - 2019 Outlander
D
2018 - 2019 Outlander PHEV
D
2011 - 2019 Outlander Sport/RVR
REPAIR PROCEDURE
1.
Remove the rear brake pad assemblies, upper clips, and lower clips from the caliper support.
For instructions, refer to the applicable Service Manual, Group 35 - Service Brakes / 35A - Basic
Brake / On-Vehicle Service / Brake Pad Replacement.
2.
Clean the brake pad assembly and the clip
mounting area of the caliper support with a brush.
NOTE: Left rear shown in photo.
Copyright 2019, Mitsubishi Motors North America, Inc.
Continued
The information contained in this bulletin is subject to change. For the latest version of this document, go to the
Mitsubishi Dealer Link, MEDIC, or the Mitsubishi Service Information website (www.mitsubishitechinfo.com).
(4763)
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TSB-19-35-002
3.
Attach the clips from the new clip set (PN 4605B885) to the caliper support.
NOTE: Be sure to install the correct clip (upper or lower). Refer to illustration below for identification
of upper and lower clips.
! CAUTION
Do NOT damage or deform the clip when attaching to the caliper support.
Caliper Support
Brake Pad Assembly
with Wear Indicator
Upper Clip
Lower Clip
Notch in
Clip Corners
Brake Pad Assembly
Clips Installed
(Left side
shown)
4.
Apply the grease included in the new clip set to the application area of the brake pad assembly,
as shown in the diagram below.
D
Apply approximately 0.2 g of grease per application area.
Grease Application on Brake Pad Assembly
Application Area
(approx. 0.2 g)
Application Area
(approx. 0.2 g)
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TSB-19-35-002
Apply grease uniformly
5.
!! IMPORTANT !! Apply grease uniformly so that the base
of the brake pads are completely covered with grease,
as shown.
Attach the brake pad assembly to the caliper support.
(1) Start assembly from the lower side of the brake pad assembly.
(2) Fit the upper side into the clip, while pressing the lower side of the brake pad assembly.
NOTE: Right rear shown in photo below.
!! IMPORTANT !!
D
Make sure to NOT get any grease on the surface of the brake disc or brake pad.
D
If any grease gets on the brake disc or pad, wipe it off with brake cleaner.
Reassembly
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TSB-19-35-002
6.
Reassemble the brake pad assembly, using the
torque specifications from the applicable vehicle's
Service Manual.
For instructions, refer to the applicable Service
Manual, Group 35 - Service Brakes / 35A - Basic
Brake / On-Vehicle Service / Brake Pad
Replacement.
NOTE: Right rear shown in photo.
7.
Reinstall wheel and all remaining parts.
8.
Verify the knocking sound is no longer present.
PARTS INFORMATION
Order only the Genuine Mitsubishi Parts listed below.
Description
Part Number
Quantity
Clip Set Contents
D Upper Clip: 2 pieces
Clip Set
4605B885
1
D Lower Clip: 2 pieces
D Grease (Black, Molykote AS 880 N):
5 g/bag
WARRANTY INFORMATION
This bulletin is supplied as technical information only and is not an authorization to repair. If an
affected vehicle is reported with the described condition, diagnose the condition, repair as
described in this bulletin and submit a normal warranty claim using the following information.
Labor Operation
Code
Operation
Nature Code
Cause Code
Time
Allowance
352651NB
Replace Brake Pad Clips
and Apply Grease
80J
430
0.7 hrs
Warranty Coverage: 5/60 Basic Coverage (Canada: 5/100)