NTB19-005

Classification:
BT18-014
Reference:
Date:
NTB19-005
January 17, 2019
2016-2018 TITAN/TITAN XD; VISIBLE VIBRATION IN FRONT
PASSENGER SEAT AT 60-80 MPH WHEN UNOCCUPIED
APPLIED VEHICLES:
APPLIED DATE:
APPLIED SEAT:
2016-2018 Titan/Titan XD (A61)
Built before March 5, 2018
Front passenger seat without DVD headrest
IF YOU CONFIRM
The front passenger seat has a visible vibration/movement that only occurs at speeds
between 60 mph and 80 mph
And
Vibration/movement can be reproduced while driving on smooth roads (vibration/movement
not caused by road surface)
And
All tires are in balance and road force vibration is within specifications (see NTB11-062).
ACTION
Replace the front passenger seatback assembly and front passenger headrest.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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SERVICE PROCEDURE
WARNING: This procedure involves working on the front passenger seat. The metal
seat frame has sharp edges.
IMPORTANT: Follow all cautions, warnings, and notes in the Electronic Service Manual
(ESM) when working on or near a Supplemental Restraint System (SRS), such as an air
bag.
CAUTION: Handle interior trim carefully to avoid damage. Work with clean hands and
clean tools to avoid dirt and stains. Use protective covers as needed.
1. Disconnect the vehicle battery or, if applicable, batteries and wait at least 3 minutes.

Disconnect the negative terminal(s) first, then the positive terminal.
2. Remove the front passenger side seat from the vehicle, and place it on a clean work
surface.

Refer to the ESM for seat removal information: BODY INTERIOR > SEAT >
REMOVAL AND INSTALLATION > FRONT SEAT > Removal and Installation.
3. Unzip the seatback to access the lumbar support motor harness shown in Figure 1.
Lumbar support
motor harness
Figure 1
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NTB19-005
4. Unhook the seatback spring (Figure 2) from the right side of the seatback frame.

The spring lifts straight up to unhook it from the seatback frame.
5. Unclip the lumbar support motor harness from the seatback assembly.
NOTE: This clip will be replaced later in this service procedure.
6. Unplug the harness from the lumbar support motor.
Seatback
frame
Step 5
Lift seatback
spring straight
up
Lumbar support
motor harness
connector
Figure 2
7. Replace the lumbar support motor
harness clip as follows:
a. Remove the original harness clip.
b. Attach the new harness clip
100 mm from the connector end.

The new harness clip is listed in
the Parts Information.
100 mm
Figure 3
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NTB19-005
8. Remove the seatback assembly and headrest.

Refer to the ESM for seatback removal information: BODY INTERIOR > SEAT >
UNIT DISASSEMBLY AND ASSEMBLY > FRONT SEAT > LH SEAT > Seatback.
9. Install the new seatback assembly and the new headrest in the reverse order of
disassembly.

The new seatback assembly and headrest are listed in the Parts Information.
10. Plug the lumbar support motor harness connector into the motor and attach the clip to
the seatback assembly.
11. Reinstall the seat into the vehicle.

Torque the seat bolts in the order
shown in Figure 4.

Bolt torque:
48 N•m (4.9 kg-m, 35 ft-lb)
12. Connect the vehicle battery or batteries.
Figure 4
13.If needed; perform zero point reset for the passenger seat.
Year
Model
Non XD
XD
Zero Point Reset Needed
N/A
NO
2017
Non XD
XD
YES
NO
2018
Non XD
XD Non Crew Cab (CC)
XD Crew Cab (CC)
YES
YES
NO
2016

Refer to the ESM for zero point reset information: RESTRAINTS > SRS AIRBAG
CONTROL SYSTEM > BASIC INSPECTION > INSPECTION AND ADJUSTMENT
> ZERO POINT RESET > Special Repair Requirement.
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14. Reset the customer settings that were lost when the vehicle battery or batteries were
disconnected.

For a listing of systems that may lose settings or memory when disconnecting the
12V battery, refer to the ESM section ELECTRICAL POWER CONTROL > POWER
SUPPLY, GROUND CIRCUIT ELEMENTS > BASIC INSPECTION > INSPECTION
AND ADJUSTMENT > ADDITIONAL SERVICE WHEN REMOVING BATTERY
NEGATIVE TERMINAL > Special Repair Requirements.
 This list often includes items such as audio, HVAC, power windows, clock, etc.
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NTB19-005
PARTS INFORMATION
The parts information below is for all 2016 – 2018 Titan and Titan XD seatback and
headrest needed for the repairs in this bulletin.
TRIM STYLE
S CLOTH
SV CLOTH
PRO-4X
CLOTH
PRO-4X
LEATHER
SV / SL
LEATHER
PLATINUM
RESERVE
CAB
OPTIONS
COLOR
Single
No map pocket
King
1 map pocket
Crew
King
Child seat anchor
(No rear seat)
King
Child seat anchor,
Charcoal
(No rear seat)
1 map pocket
King
Heated seat,
1 map pocket
Crew
King
1 map pocket
Crew
Single
No map pocket
King
Child seat anchor,
(No rear seat)
1 map pocket
King
Heated seat,
1 map pocket
Crew
Beige
King
1 map pocket
Crew
Single
No map pocket
Heated seat,
Crew
2 map pockets
King
1 map pocket
Crew
2 map pockets
Heated seat,
King
1 map pocket
Heated seat,
2 map pockets
Charcoal
Crew
Climate control seat,
2 map pockets
Heated seat,
1 map pocket
King
Climate controlled
seat, 1 map pocket
Heated seat,
Crew
2 map pockets
Beige
Climate controlled Labrador
Crew
seat, 2 map pockets Brown
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SEAT BACK
87600 –
9FT0B
9FT1B
HEADREST
86400 –
9FT0A
9FT2A
9FT0D
9FT1D
9FT1A
9FT3A
9FT9A
9FT0E
9FT1E
9FT1B
9FT3B
9FT9B
9FT2B
9FT8C
EZ21B
9FT2A
EZ36B
9FT5B
9FT6B
9FT3A
EZ23B
EZ24B
9FT6D
9FT6E
9FT4A
9FT4B
9FT4C
9FT5A
NTB19-005
CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
PFP
OP CODE SYM DIA FRT
Replace BACK ASSY-FRONT SEAT
(1)
VX5JAA
ZN
32
1.0
(1) Reference the electronic parts catalog (FAST), and use the Seat Back 87600-***** as
the Primary Failed Part (PFP).
AMENDMENT HISTORY
PUBLISHED DATE REFERENCE DESCRIPTION
January 17, 2019
NTB19-005
Original bulletin published
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NTB19-005