Bulletin 58D5
Service Bulletin Details
Public Details for: Bulletin 58D5
Update ? Servicing child lock (nvlw)
Models from 2017
2017 AUDI A5 CABRIOLET |
Models from 2016
2016 AUDI A5 CABRIOLET |
Technical Service Bulletin 58D5 UPDATE – Servicing Child Lock (NVLW) November 6, 2018 Model(s) Year VIN Range Vehicle-Specific Equipment A5 Sportback 2016 - 2017 See Campaign/Action screen in Elsa See Campaign/Action screen in Elsa Condition This Update has been proactively released to prevent the following condition from occurring in the vehicle: • The embossed symbol for activating the child lock may be reversed. As a result, the child lock cannot be activated in the direction shown by the embossed symbol on the door. This Update is in effect until removed. Vehicle must meet all of the following criteria: • Procedure is valid only for vehicles that show the 58D5 code in the Elsa Campaign/Action Information screen on the day of repair. • Vehicle must be within the New Vehicle Limited Warranty. • Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin. • Procedure must be performed on applicable vehicles in dealer inventory prior to sale. Technical Background On Audi A5 Sportback vehicles with manual child lock manufactured within a specific period, the embossed symbol for activating the child lock may be reversed. As a result, the child lock cannot be activated in the direction shown by the embossed symbol on the door. © 2018 Audi of America, Inc. Page 1 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Service Perform the following procedure on both rear doors. • Open a rear door. • Turn the child lock in the direction indicated on the symbol on the door. • Shut the door and try to open the door from the inside. • If the door will not open using the inside door handle with the child lock turned in the direction indicated on the existing symbol, no further work is required to the door being tested. • If the door opens using the inside door handle a new label must be installed over the existing child lock symbol. o Clean the area as necessary to remove any dirt or debris. o Choose the appropriate label based on which door is affected. o Ensure minimal air bubbles are created when installing the new label. NOTE Each label part number 8W8.010.530 includes labels for the left and right doors. © 2018 Audi of America, Inc. Page 2 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Warranty Claim Entry Instructions After Update has been completed, enter claim as soon as possible to help prevent work from being duplicated elsewhere. Attach the Elsa screen print showing action open on the day of repair to the repair order. If customer refused campaign work or vehicle is out of the specified warranty parameter for this Update: U.S. dealers: Submit the request through Audi Warranty Online under the Campaigns/Update option. Canada dealers: Upload the repair order to Audi WIN/Operations/Campaign Closure. Service Number 58D5 Damage Code 0099 Parts Vendor Code Claim Type 002 Sold vehicle: 7 10 Unsold vehicle: 7 90 Causal Indicator Vehicle Wash/Loaner Criteria I.D. Mark Child Lock Label as causal part Do not claim wash/loaner under this action F5 Check both door locks, no further work required Labor operation: 0183 00 99 10 T.U. -ORCheck both door locks; Install label(s) Labor operation: Quantity 1.00 © 2018 Audi of America, Inc. 5817 50 99 Part Number 8W8010530 20 T.U. Description Child Lock Label Page 3 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Additional Actions Some of the affected vehicles may be involved in additional Actions. Please check your Elsa Campaign/Action Information screen so that any additional required work can be done simultaneously. Verifying Vehicle Eligibility To verify vehicle eligibility for this Update, always check the Elsa Campaign/Action Information screen. The Elsa system is the only binding inquiry and verification system; other systems are not valid and may result in non-payment of a claim. Help for Claim Entry For questions regarding claim entry, contact Audi Warranty. Required Customer Notification Inform your customer in writing by recording on the Repair Order any and all work that was conducted on the vehicle, including any and all updates completed under this Update. Required Parts Part Number Part Description Quantity 8W8.010.530 Child Lock Label (one label will repair both rear doors) 1 • Properly destroy and dispose of removed parts in accordance with all state and local requirements, unless otherwise indicated and/or requested through SAGA. • If you have exhausted your allocated parts and you require additional parts for vehicles affected by this Update but have exceeded your Upper Order Limit, please submit your requests for additional parts via email to [email protected]. Be sure to include the affected VINs with your order. Prior to submitting your request, ensure that each vehicle has the 58D5 code open in Elsa. Your order will be reviewed and processed accordingly. Additional Information All parts and service references provided in this Update are subject to change and/or removal. Always check Elsa for the most current version of this document. © 2018 Audi of America, Inc. Page 4 of 4 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.