H164NAS1

Service Bulletin Details

Public Details for: H164NAS1

A potential issue has been identified on certain jaguar vehicles within the listed affected vehicle range where unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be locked.

- 2018 - 2017 -

Models from 2018

Models from 2017

2/5/2019
H164NAS1 - Service Action: Hood Latch - False Activation | TOPIx
H164NAS1
TECHNICAL BULLETIN
09 JAN 2019
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with
the knowledge, tools, and equipment required to do the job properly and safely. It informs these
Technicians of conditions that may occur on some vehicles, or provides information that could assist in
proper vehicle service. The procedures should not be performed by 'do-it-yourselfers'. If you are not a
Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Jaguar
service facility to determine whether this bulletin applies to a speciﬁc vehicle.
INFORMATION
SECTION:
501-14
SUBJECT/CONCERN:
Service Action: Hood Latch - False Activation
AFFECTED VEHICLE RANGE:
MODEL:
MODEL YEAR:
VIN:
E-PACE (X540)
2018
Z00043-Z31990
F-PACE (X761)
2017-2018
045989-992421
XE (X760)
2018
P16068-P36181
XF (X260)
2018
Y53825-Y68290
https://topix.landrover.jlrext.com/topix/content/document/view?id=950834
1/4
2/5/2019
H164NAS1 - Service Action: Hood Latch - False Activation | TOPIx
MARKETS:
NORTH AMERICA
CONDITION SUMMARY:
SITUATION:
A potential issue has been identiﬁed on certain Jaguar vehicles within the listed Affected Vehicle Range
where unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be locked.
ACTION:
Retailers are required to HOLD affected new vehicles that are within your control and refrain from
releasing the vehicles for new vehicle sale pending completion of the Diagnostic/Workshop Procedure
detailed in this Technical Bulletin. Unsold vehicles should have this performed as part of the Pre-Delivery
Inspection (PDI) process but must have it completed prior to vehicle handover to the customer.
Affected vehicles already in the hands of customers should be updated at the next available opportunity.
PARTS:
NOTE:
Order only the expected percentage demand of parts as identiﬁed.
DESCRIPTION
Hood latch
PART NUMBER/SUNDRY CODE
T2H41589
QUANTITY/VALUE
1
EXPECTED PERCENTAGE DEMAND
100
SPECIAL TOOLS:
Refer to TOPIx Workshop Manual/Workshop Procedure for any required special tools.
WARRANTY:
https://topix.landrover.jlrext.com/topix/content/document/view?id=950834
2/4
2/5/2019
H164NAS1 - Service Action: Hood Latch - False Activation | TOPIx
NOTE:
Use the Jaguar Land Rover claims submission system to make sure that a vehicle is affected by this
program prior to undertaking any rework action.
At the time of conﬁrming a booking for vehicle repair, make sure that all open Recall and Service Actions
are identiﬁed to make sure the correct parts are available and adequate workshop time is allocated for
repairs to be completed at one visit.
Warranty claims must be submitted quoting the Program Code and the relevant Option Code; this will
result in payment of the stated time. The SRO and parts information is included for information only. The
Option Code(s) that allows for the drive in/drive out allowance may only be claimed if the vehicle is
brought back into the workshop for this action alone to be undertaken.
Repair procedures are under constant review and therefore times/prices are subject to change; those
quoted here must be taken as guidance only. Use TOPIx to obtain the latest repair time.
This program is valid for a limited time only. Warranty claims with a repair date prior to the December 31,
2020, closure date must be submitted or payment within 30 calendar days of completion of the repair.
PROGRAM
CODE
OPTION
CODE
MODEL
DESCRIPTION
H164
A
E-PACE
Hood latch Renew
H164
B
E-PACE
H164
A
H164
B
SRO
TIME
(HOURS)
PART
NUMBER/SUNDRY
CODE
QUANTITY/VALU
76.16.25
1.0
T2H41589
1
Hood latch Renew
Drive in/drive
out
76.16.25
10.10.10
1.0
0.2
T2H41589
-
1
-
F-PACE,
XE, XF
Hood latch Renew
76.16.25
0.1
T2H41589
1
F-PACE,
XE, XF
Hood latch Renew
Drive in/drive
out
76.16.25
10.10.10
0.1
0.2
T2H41589
-
1
-
Normal Warranty policies and procedures apply.
https://topix.landrover.jlrext.com/topix/content/document/view?id=950834
3/4
2/5/2019
H164NAS1 - Service Action: Hood Latch - False Activation | TOPIx
WORKSHOP PROCEDURE:
1
NOTE:
Only renew the hood latch with the switch.
Renew the hood latch (see the TOPIx Workshop Manual section 501-14: Handles, Locks, Latches
and Entry Systems - Hood Latch).
https://topix.landrover.jlrext.com/topix/content/document/view?id=950834
4/4