AWC 17-34
Service Bulletin Details
Public Details for: AWC 17-34
This communication instructs dealers to contact the technical assistance center if they encounter a mil on before performing the tdi emissions modification. - revised 12/17/18 to apply to 3.0l models and to remove 2.0l models.
- 2016 - 2015 - 2014 - 2013 - 2012 - 2011 - 2010 - 2009 -
Models from 2016
2016 AUDI A6 |
2016 AUDI A7 |
2016 AUDI A8 |
2016 AUDI Q5 |
Models from 2015
2015 AUDI A6 |
2015 AUDI A7 |
2015 AUDI A8 |
2015 AUDI Q5 |
2015 AUDI Q7 |
Models from 2014
2014 AUDI A6 |
2014 AUDI A7 |
2014 AUDI A8 |
2014 AUDI Q5 |
2014 AUDI Q7 |
Models from 2013
2013 AUDI A8 |
2013 AUDI Q7 |
Models from 2012
2012 AUDI Q7 |
Models from 2011
2011 AUDI Q7 |
Models from 2010
2010 AUDI Q7 |
Models from 2009
2009 AUDI Q7 |
Warranty Communication Audi Warranty Number: AWC-17-34 Subject: Addressing pre-existing MIL on before performing the TDI Approved Emissions Modification (AEM) REVISED Date: Dec 17, 2018 Dealers: U.S., Puerto Rico This document conveys general Warranty information. Revised December 17, 2018 to remove reference to 2.0L vehicles. As stated in the TDI Approved Emissions Modification (AEM) recall, dealers must check for pre-existing MIL illumination before proceeding with the AEM on 3.0L TDI customer vehicles. Only create an Audi Technical Assistance Center (TAC) ticket if required by applicable recall. If the MIL is illuminated but the vehicle is no longer covered under warranty, the dealer must email [email protected] to request approval to perform the repair. The email should include the estimated repair costs and GFF diagnostic log. Requests to repair MIL issues on modified vehicles or to bring a modified vehicle back to its original specification should not be submitted. Based on the assessment of the repair, a decision will be made to either “approve” or “decline” the request. For “approved” Campaign Authorization Requests, a claim may be submitted in SAGA using the claim coding found below. The following claim coding should be used in SAGA for approved requests: Claim Type: 1SP Service Number: X109 Damage Code: 0010 Part Manufacturer Code: 444 Labor Operations: See ElsaPro Parts: See ElsaPro (select appropriate failed component as causal) Questions or concerns may be directed to Audi Warranty at 866.677.2834 or [email protected]. ©2018 Audi of America Page 1 of 1 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise; nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher.