SSM74162

Service Bulletin Details

Public Details for: SSM74162

Message on the instrument cluster stating "air suspension not in customer mode" diagnostic trouble code (dtc) U3000-05 logged in the chassis control module (chcm) vehicle suspension is in tight tolerance mode


- 2019 - 2018 - 2017 - 2016 -

Models from 2019
2019 JAGUAR XF
Models from 2018
2018 JAGUAR XF
Models from 2017
2017 JAGUAR XF
Models from 2016
2016 JAGUAR XF
1/8/2019
TOPIx - SSM74162 - U3000-05 DTC Logged in the Chassis Control Module (CHCM)
Reference
SSM74162
Models
XF / X260
Title
U3000-05 DTC Logged in the Chassis Control Module (CHCM)
Category
Chassis
Last modified
21-Dec-2018 00:00:00
Symptom
304000 Suspension System
Content
Applicable to XF Sportbrake models only
Issue
Message on the Instrument cluster stating "Air suspension not in customer mode"
Diagnostic trouble code (DTC) U3000-05 logged in the Chassis Control Module (CHCM)
Vehicle suspension is in tight tolerance mode
Cause
U3000-05 is flagged when the vehicle is in tight tolerance mode
Action
Do not replace any parts. Please follow the steps below:
1.Connect the Jaguar Land Rover-approved Midtronics battery power supply to the vehicle startup
battery.
2.Connect the Jaguar Land Rover-approved diagnostic equipment to the vehicle and begin a new
session.
NOTE:
The Jaguar Land Rover-approved diagnostic equipment will read the correct Vehicle Identification
Number (VIN) for the current vehicle and automatically take the vehicle out of Transit mode if required.
1.Follow all on-screen instructions.
2.Select 'ECU Diagnostics'
3.Select 'Chassis Control Module [CHCM]'
4.Select 'ECU Functions'
5.Select 'Suspension geometry set-up' and when prompted, select 'Normal mode'
6.Follow all on-screen instructions until the application completes successfully.
7.Exit the current session.
8.Disconnect the diagnostic equipment and battery power supply from the vehicle.
Technicians - Please rate this SSM and provide comments so that future communications can be
improved.
1 = Poor – Basic information provided – The SSM does not help me resolve the customer concern.
https://topix.landrover.jlrext.com/topix/content/document/view?id=948822
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1/8/2019
TOPIx - SSM74162 - U3000-05 DTC Logged in the Chassis Control Module (CHCM)
3 = Average – Adequate information provided – The SSM partially helps me resolve the customer
concern.
5 = Excellent – All required information provided to resolve the customer concern.
https://topix.landrover.jlrext.com/topix/content/document/view?id=948822
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