SSM 47765
Service Bulletin Details
Public Details for: SSM 47765
Some 2013-2018 c-max, 2013-2019 fusion energi, and 2017-2019 fusion/mkz hybrid vehicles may exhibit an illuminated mil with diagnostic trouble code (dtc) P04B5. This may be due to inadvertent actuation of the fuel door release button by the
- 2019 - 2018 - 2017 - 2016 - 2015 - 2014 - 2013 -
Models from 2019
2019 FORD FUSION ENERGI |
2019 LINCOLN MKZ |
Models from 2018
2018 FORD C-MAX |
2018 FORD FUSION ENERGI |
2018 LINCOLN MKZ |
Models from 2017
2017 FORD C-MAX |
2017 FORD FUSION ENERGI |
Models from 2015
2015 FORD C-MAX |
2015 FORD FUSION ENERGI |
Models from 2014
2014 FORD C-MAX |
2014 FORD FUSION ENERGI |
Models from 2013
2013 FORD C-MAX |
SSM 47765 Some 2013-2018 C-MAX, 2013-2019 Fusion Energi, and 2017-2019 Fusion/MKZ Hybrid vehicles may exhibit an illuminated MIL with diagnostic trouble code (DTC) P04B5. This may be due to inadvertent actuation of the fuel door release button by the customer when exiting the vehicle. If the fuel filler door is not fully closed after a refueling event or the fuel filler door is open from erroneously pressing the fuel door release button, a message displays during the third drive cycle to indicate the fuel filler door is not closed and the DTC sets. Before performing Workshop Manual (WSM) diagnosis, consult the customer about the potential for accidental fuel door actuation and explain the need to fully latch the fuel door after every refueling event. Malfunction Indicator Lamp will turn off after (3) drive cycles with fuel filler door closed.