N258NAS1

1/7/2019
N258NAS1 - Service Action: Hood Latch - False Activation | TOPIx
N258NAS1
TECHNICAL BULLETIN
03 JAN 2019
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians
with the knowledge, tools, and equipment required to do the job properly and safely. It informs these
Technicians of conditions that may occur on some vehicles, or provides information that could assist in
proper vehicle service. The procedures should not be performed by 'do-it-yourselfers'. If you are not a
Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Land
Rover service facility to determine whether this bulletin applies to a specific vehicle.
I N F O R M AT I O N
SECTION:
501-14
S U B J E C T/ C O N C E R N :
Service Action: Hood Latch - False Activation
AFFECTED VEHICLE RANGE:
MODEL:
MODEL YEAR:
VIN:
Discovery Sport (LC)
2017-2018
649801-778379
Discovery (LR)
2017-2018
000020-047440
Range Rover Evoque (LV)
2017-2018
169291-321970
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MODEL:
MODEL YEAR:
VIN:
Range Rover Velar (LY)
2018
700011-776287
Range Rover Sport (LW)
2017-2018
100433-813816
Range Rover (LG)
2017-2018
302562-516010
MARKETS:
NORTH AMERICA
CONDITION SUMMARY:
SITUATION:
A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle
Range where unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be
locked.
ACTION:
Retailers are required to HOLD affected new vehicles that are within your control and refrain from
releasing the vehicles for new vehicle sale pending completion of the Diagnostic/Workshop Procedure
detailed in this Technical Bulletin. Unsold vehicles should have this performed as part of the PreDelivery Inspection (PDI) process but must have it completed prior to vehicle handover to the
customer.
Affected vehicles already in the hands of customers should be updated at the next available
opportunity.
PA RTS :
NOTE:
Order only the expected percentage demand of parts as identified.
DESCRIPTION
PART NUMBER/SUNDRY CODE
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QUANTITY/VALUE
EXPECTED PERCENTAGE DEMAND
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DESCRIPTION
PART NUMBER/SUNDRY CODE
QUANTITY/VALUE
EXPECTED PERCENTAGE DEMAND
Hood Latch
LR125366
1
100
SPECIAL TOOLS:
Refer to TOPIx Workshop Manual/Workshop Procedure for any required special tools.
WARRANT Y:
NOTE:
Use the Jaguar Land Rover claims submission system to make sure that a vehicle is affected by
this program prior to undertaking any rework action.
At the time of confirming a booking for vehicle repair, make sure that all open Recall and Service
Actions are identified to make sure the correct parts are available and adequate workshop time is
allocated for repairs to be completed at one visit.
Warranty claims must be submitted quoting the Program Code and the relevant Option Code; this will
result in payment of the stated time. The SRO and parts information is included for information only.
The Option Code(s) that allows for the drive in/drive out allowance may only be claimed if the vehicle
is brought back into the workshop for this action alone to be undertaken.
Repair procedures are under constant review and therefore times/prices are subject to change; those
quoted here must be taken as guidance only. Use TOPIx to obtain the latest repair time.
This program is valid for a limited time only. Warranty claims with a repair date prior to the December
31, 2020, closure date must be submitted or payment within 30 calendar days of completion of the
repair.
PROGRAM
CODE
OPTION
CODE
MODEL
DESCRIPTION
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SRO
TIME
(HOURS)
PART
NUMBER/SUNDRY
CODE
QUANTITY/V
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PROGRAM
CODE
OPTION
CODE
MODEL
DESCRIPTION
N258
A
Discovery
Sport
(L550)
Range
Rover
Evoque
(L538)
Hood latch Renew
N258
B
Discovery
Sport
(L550)
Range
Rover
Evoque
(L538)
N258
A
N258
SRO
TIME
(HOURS)
PART
NUMBER/SUNDRY
CODE
QUANTITY/V
76.16.21
0.2
LR125366
1
Hood latch Renew
Drive in/drive
out
76.16.21
02.02.02
0.2
0.2
LR125366
-
1
-
Discovery
(L462)
Range
Rover
Velar
(L560)
Range
Rover
(L405)
Hood latch Renew
76.16.21
0.3
LR125366
1
B
Discovery
(L462)
Range
Rover
Velar
(L560)
Range
Rover
(L405)
Hood latch Renew
Drive in/drive
out
76.16.21
02.02.02
0.3
0.2
LR125366
-
1
-
N258
A
Range
Rover
Sport
(L494)
Hood latch Renew
76.16.21
0.4
LR125366
1
N258
B
Range
Rover
Sport
(L494)
Hood latch Renew
Drive in/drive
out
76.16.21
02.02.02
0.4
0.2
LR125366
-
1
-
Normal Warranty policies and procedures apply.
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WORKSHOP PROCEDURE:
1
NOTE:
Only renew the hood latch with the switch.
Renew the hood latch (See the TOPIx workshop manual section 501-14: Handles, Locks,
Latches and Entry Systems - Hood Latch).
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