VWC-18-12

Service Bulletin Details

Public Details for: VWC-18-12

This document informs dealers that 2.0l tdi gen 1 and gen 3 customer vehicles are no longer eligible for the pre-existing mil-on condition.


- 2015 - 2014 - 2013 - 2012 - 2011 - 2010 - 2009 -

Warranty Information
General Communication
Number: VWC-18-12
Subject:
Date: Dec. 17, 2018
INACTIVE - Pre-existing MIL-On Conditions in Regards to
the TDI Approved Emissions Modification (AEM) for 2.0L
TDI Generation 1 and 3 Customer Vehicles
This document conveys
Volkswagen Warranty general
information.
With the closure of the Claim Period for 2.0L TDI Generation 1 and Generation 3 vehicles under the
Class Action Settlement, Customer owned vehicles will no longer be eligible for consideration of the Preexisting MIL-On Conditions Process effective December 30th, 2018.
To ensure the customer has adequate time to schedule an appointment, be aware that an approved Preexisting MIL-On Conditions claim must be submitted in SAGA with a reception date no later than
December 30th, 2018. All pre-existing conditions from the December 31st, 2018 forward will be the
responsibility of the customer.
Refer to the Revised Communication VWC-17-11 Pre-existing MIL-On Conditions in Regards to the TDI
Approved Emissions Modification (AEM) for only 2.0L TDI Generation 2 and all 3.0L TDI Customer
Vehicles as this has been updated in WISE.
Questions
For any questions regarding this communication, please contact the Warranty Helpline at 1-866-306-8447 or
[email protected].
Page 1 of 1
© 2018 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.


© dot.report 2024

Use of this information constitutes acceptance for use in an AS IS condition. There are NO warranties, implied or otherwise, with regard to this information or its use. Any use of this information is at the user's risk. It is the responsibility of user to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content. EACH USER WILL BE SOLELY RESPONSIBLE FOR ANY consequences of his or her direct or indirect use of this web site. ALL WARRANTIES OF ANY KIND ARE EXPRESSLY DISCLAIMED. This site will NOT BE LIABLE FOR ANY DIRECT, INDIRECT or any other kind of loss.