TJ34316.1.1-2019

VOLVO CAR
SERVICE AND PARTS BUSINESS
Technical Journal
TITLE:
Vehicle key does not work
REF NO:
ISSUING DEPARTMENT:
CAR MARKET:
TJ 34316.1.1
Technical Service
United States and Canada
PARTNER:
ISSUE DATE:
STATUS DATE:
3 US 7510 Volvo Car USA
2019-01-17
2019-01-23
FUNC DESC:
FUNC GROUP:
Access (central looking &
remote)
3666
Page 1 of 3
“Right first time in Time”
Attachment
File Name
Location of backup reader.JPG
TJ34316.jpg
File Size
0.0211 MB
0.1299 MB
Vehicle Type
Type
Eng
Eng
Desc
Sales
Body
2XX
2XX
2XX
2XX
2XX
536
Gear
Steer
Model Year
Plant
Chassis range
2018-2019
2018-2019
2018-2019
2018-2019
2019-2019
2019-2019
21
22
25
35
36
22
-
Struc Week
Range
201812-201828
201812-201828
201813-201831
201823-201843
201824-201843
201812-201828
CSC Customer Symptom Codes
Code
7B
VZ
1J
XI
Description
Starting/Engine does not start/Engine does not turn/No clicking sound at start attempt
Locking/unlocking/Other central locking problems
Remote control/Mechanical problem/Key unit only
Remote control/Does not work
Produced in the USA and available as an electronic document. Hard copy documents are printed in USA on recycled paper containing
a minimum of 50% wastepaper and 10% post-consumer waste.
© 2019 VOLVO CAR USA, LLC
Technical Journal 34316.1.1
VST Operation Number
VST Operation Number
36608-2
36635-2
Description
Remote control battery/shell removal
Remote control ignition key replacement
DTC Diagnostic Trouble Codes
Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
Text
DESCRIPTION:
If one vehicle remote key becomes inoperable, with loss of remote control button function, keyless
unlock/locking function and keyless start function, then follow instructions under SERVICE.
SERVICE:
Check if it’s possible to start the vehicle by placing the vehicle key on the back-up start antenna
(positioned in the center console, see image - Location of backup reader.jpg).
If start is possible, remove the vehicle key’s battery and check the code on the circuit board, see image
TJ34316.jpg
If the code on the circuit board is 0142 then replace the vehicle key.
* If the code on the circuit board is NOT 0142, or if the back-up start doesn’t function, then this
Technical Journal is not applicable *
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use
concern area “Vehicle Report” and sub concern area “Support not needed”, use function group 3666.
To view TJ attachments continue to next page. This TJ has two attachments.
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2019-01-23
Technical Journal 34316.1.1
2019-01-23
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