NAS18-10-020-2

SERVICE ACTION H159: SOFTWARE OVER THE
AIR (SOTA) READINESS AND 100KW
CHARGING UPDATE
NAS18.10.020
WORKSHOP
CAN
ISSUE 2
AFTERSALES BULLETIN
FEBRUARY 6, 2019
THIS BULLETIN UPDATES NAS18.10.020
CHANGES ARE HIGHLIGHTED IN BLUE
DESCRIPTION OF ISSUE
The I-PACE has been manufactured with hardware to enable DC-charging capability of up to 100kW and also to
receive certain software updates via Software Over The Air (SOTA). On a limited number of vehicles, control
module software updates are necessary for these capabilities to function.
The 100kW DC-charging capability improves charge times from 0-50% State-of-Charge (SoC), where it is possible
to charge using a DC source with 100kW capacity and greater, and will reduce the 0-80% SoC time by up to 15%.
The SOTA capability allows vehicles to be updated without visiting a Retailer.
AFFECTED VEHICLE RANGE
I-PACE (X590)
Model Year: ................... 2019
VIN: ................................... F60755-F68876
SERVICE PROGRAM / REWORK ACTION
An authorized Jaguar retailer who will update the vehicle software to the latest level prior to delivery to the
customer. Affected vehicles already in the hands of customers should have this done at the next available
opportunity. There will be no charge to owners for this action under this program.
ACTION TO BE TAKEN
Use the Jaguar Land Rover claims submission system to make sure that a vehicle is affected by this program prior
to undertaking any rework action.
Retailers are required to HOLD affected new vehicles that are within your control and refrain from releasing the
vehicles for new vehicle sale pending completion of the rework action. Affected vehicles already in the hands of
customers should be updated at the next available opportunity.
Refer to Technical Bulletin H159NAS, Service Action: Software Over The Air (SOTA) Readiness and 100kW
Charging Update, for detailed repair instructions.
PARTS
No parts required.
TOOLS
Refer to the Technical Bulletin referenced above for any required special tools.
WARRANTY
NOTE: use the Jaguar Land Rover claims submission system to make sure that a vehicle is affected by this
program prior to undertaking any rework action.
At the time of confirming a booking for vehicle repair, make sure that all outstanding Recall and Service Actions are
identified to make sure the correct parts are available and adequate workshop time is allocated for repairs to be
completed in one visit.
Jaguar Land Rover North America, LLC
100 Jaguar Land Rover Way
Mahwah, NJ 07495
Warranty claims must be submitted quoting the Program Code together with the relevant Option Code. The SRO
and parts information listed have been included for information only. The Option Code(s) that allows for the drive
in/drive out allowance may only be claimed if the vehicle is brought into the workshop for this action alone to be
undertaken.
Repair procedures are under constant review and therefore times / prices are subject to change; those quoted
here must be taken as guidance only. Use TOPIx to obtain the latest repair time.
This program is valid for a limited time only. Warranty claims with a repair date prior to the October 24, 2020,
closure date must be submitted for payment within 30 calendar days of completion of the repair.
PROGRAM
CODE
OPTION
CODE
VIN
RANGE
DESCRIPTION
H159
A
F60755F66433
I-PACE software update
85.90.05
1.7
-
-
H159
B
F60755F66433
I-PACE software update
85.90.05
1.7
-
-
Drive in/drive out
10.10.10
0.2
-
-
H159
C
F66434F68876
I-PACE software update
without PCM - BECM
85.90.06
1.3
-
-
I-PACE software update
without PCM - BECM
1.3
-
-
D
F66434F68876
85.90.06
H159
Drive in/drive out
10.10.10
0.2
-
-
Normal Warranty policies and procedures apply.
SRO
TIME
(HOURS)
PART
NUMBER
QUANTITY