A401992 2043424-
Service Bulletin Details
Public Details for: A401992 2043424-
This bulletin contains repair information for when there is a creaking or squeaking noise from the front of the vehicle. This only occurs on uneven roads.
- 2019 - 2018 - 2017 - 2016 - 2015 -
Models from 2019
2019 AUDI A3 |
2019 AUDI A3 CABRIOLET |
Models from 2018
2018 AUDI A3 |
2018 AUDI A3 CABRIOLET |
Models from 2017
2017 AUDI A3 |
2017 AUDI A3 CABRIOLET |
Models from 2016
2016 AUDI A3 |
2016 AUDI A3 CABRIOLET |
Models from 2015
2015 AUDI A3 |
2015 AUDI A3 CABRIOLET |
Technical Service Bulletin 40 Creaking/squeaking noises from front end on uneven roads 40 19 92 2043424/9 February 12, 2019. Supersedes Technical Service Bulletin Group 40 number 19-91 dated January 14, 2019 for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment A3 2015 - 2019 All Not Applicable Condition REVISION HISTORY Revision Date Purpose 9 - Revised Warranty (Updated Labor Operations) 8 01/14/2019 Revised Warranty (Updated Labor Operations) 7 08/27/2018 Revised Warranty (Added Labor Operations) Customer states: Creaking/squeaking noises are heard from the left front or right front area of the vehicle when it is driven on uneven roads. Technical Background Note: Try to duplicate this condition exactly. If you cannot, do not perform this TSB. Page 1 of 6 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Overview of the lower control arm and bushing (Figure 1). Figure 1. Lower control arm and bushing. Page 2 of 6 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin The rear bonded rubber bushings of the front lower control arms have a kidneyshaped slits (Figure 2). When the vehicle is driven on uneven roads, areas A and B (Figure 2) may come in contact, creating the creaking/squeaking noise. Figure 2. Kidney-shaped slits (yellow arrows) of the rear bonded rubber bushings. Production Solution Not applicable. Service 1. Remove both front lower control arms. Follow instructions in ElsaPro at Repair Manual, Chassis >> Suspension, Wheels, Steering >> Front Suspension >> Lower Control Arm and Ball Joint >> Lower Control Arm, Removing and Installing. Page 3 of 6 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 2. Evenly grease the kidney-shaped slits of the bonded rubber bushing (Figure 3, the area shown red) from above with 0.1g of lithium grease (part number G 052 150 A2). Use a paint brush to apply the grease. Note: The lithium grease must only be applied to the areas shown in red (Figure 3). Figure 3. Lithium grease is applied on the red highlighted area only. 3. Reinstall all components according to Elsa. Warranty Claim Type: 110 up to 48 Months/50,000 Miles. G10 for CPO Covered Vehicles – Verify Owner. If vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 4020 Damage Code: 0020 Labor Operations: All Models: Front wheel track adjusted 4488 1550 See SRT Page 4 of 6 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Front wheel camber adjusted 4489 1550 See SRT Noise dampening pan removed + reinstalled (Except A3 Cabriolet) 1082 1900 See SRT Lowering subframe (Only engine code CNSB with transmission QYZ) 4007 9999 100 TU Rear wheel track adjusted 4493 1550 See SRT Rear wheel camber adjusted 4494 1550 See SRT Vehicle front + rear measured 4495 0350 See SRT Both lower control arms remove + reinstall 4017 2001 See SRT Grease the bonded rubber bushings 4020 4199 10 TU Both lower control arms remove + reinstall 4017 2000 See SRT Grease the bonded rubber bushings 4020 4199 10 TU Both lower control arms remove + reinstall 4017 2002 See SRT Disable HV system voltage 9310 0000 See SRT Grease the bonded rubber bushings 4020 4199 10 TU GFF (if applicable) 0150 0000 Time as stated on diagnostic protocol (Max 50 TU) Road test prior to service procedure 0121 0002 10 TU Road test after service procedure 0121 0004 10 TU A3 Sedan: A3 Cabriolet: A3 e-tron and A3 e-tron Sportback: Diagnostic Time: Claim Comment: As per TSB #2043424/9 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Page 5 of 6 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Required Parts and Tools Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Part Number Part Description Quantity G 052150A2 Lithium grease 0.1 See ETKA One-time use hardware according to Elsa As needed See ETKA Fasteners, Bolts, Nuts and Screws as needed per the Repair Manual See ETKA/ELSA Additional Information All parts and service references provided in this TSB (2043424) are subject to change and/or removal. ©2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. Page 6 of 6 © 2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.