V601203 2019568

Technical Bulletin
Model(s)
Year
Eng. Code
Trans. Code
VIN Range From
VIN Range To
Jetta Wagon
2008-2009
All
All
All
All
Tiguan
2008-2013
All
All
All
All
Jetta
SportWagen,
Golf Wagon
2010-2013
All
All
All
All
Jetta
2011-2013
All
All
All
All
Touareg
2011-2013
All
All
All
All
Passat
2012-2013
All
All
All
All
Beetle
2012-2013
All
All
All
All
Condition
60 12 03 October 24, 2012 2019568 Supersedes T.B. V601202 dated May 23, 2012 to include additional model
year applicability.
Sunroof / Sunshade, Will Not Open
Note:
This bulletin is not applicable to Golf/GTI/Golf R, Eos or Routan.
DO NOT replace component(s) for this condition. Component(s) that are replaced for this condition will be debited.
The panoramic sunroof, regular sunroof or sunshade cannot be opened. The following fault codes will set in fault
memory of control module 4F Panorama roof (Vehicle Electrical System 2):
Fault Code
Description
01512 005
No or incorrect basic setting / adaptation
02907 005
No or incorrect basic setting / adaptation
Page 1 of 7
© 2012 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Technical Background
The sunroof’s “Basic Setting” has been unintentionally initiated by the customer.
Explanation
When the sunroof is closed and the rotary switch is pressed down in the closed direction for longer than 10
seconds (Figure 1, "E"), the basic setting program of the sunroof motor is initiated, and previous sunroof travel
limits are lost.
If the basic setting is not fully restored (by continuing to hold the rotary switch in the down position until the
sunroof has completed its full open/closed travel), fault codes (panoramic sunroof only) will set and the sunroof
can no longer be opened.
Tip:
On non- panoramic systems, no fault codes will store, but the results of not completing basic settings are
the same
Panoramic Sunroof
Figure 1
Figure 2
Page 2 of 7
© 2012 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Jetta Sedan, Passat, Beetle
The sunroof only works when the ignition is
switched ON.
The dial (Figure 3,-1-) opens the glass
panel.
After the ignition is switched OFF, these
functions are available until either the
drivers or passenger door is opened.
Figure 3
Opening the glass sunroof in the “comfort” position (Figure 3, -2-) prevents most driving noise, which may occur
when the glass is opened completely. The glass sunroof may be tilted and closed by pulling or pushing the rotary
switch.
The sunroof is equipped with a closing force limiter in area of the window. When an obstruction is met during
closing sequence, the roof opens again by itself.
There is also an emergency close function. If there are problems with closing the sunroof, it can be forced close by
pulling on the back end of the dial. The rotary switch must be in the “sunroof close” roof position.
For the emergency close function the closing force limit is deactivated.
The motor for the sunroof has overheat protection, which activates under different conditions. After the sunroof
motor has cooled down, it can be operated again.
If there is a malfunction in the sunroof electrical system, the sunroof can be moved manually by a hex wrench.
Production Solution
Not applicable.
Page 3 of 7
© 2012 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Service
Performing Basic Settings for Non- Panoramic Sun Roof
For vehicles that have not lost battery power, the customer can be instructed to perform “Basic Settings” manually:
1. Ignition ON.
2. The rotary switch must be placed in the sunroof closed position.
3. Pull the rotary switch down (Figure 1"E") and hold for approximately 20 seconds. Do not release the switch until
the sunroof returns to closed position.
Tip:
During the adaptation process the glass sunroof will first close and then retract approximately 200mm. After the
sunroof closes again, the adaptation process is complete.
Panoramic Only
1. Using Guided Fault Finding, perform basic settings on the sunroof and sunshade motor.
2. Instruct the customer on how to operate the sunshade.
Tip:
Always open sunshade before opening sunroof.
How to open sunshade blind
• Press button 1 briefly (Figure 2) and the blind will open automatically. By pressing buttons 1 or 2 briefly again,
the opening process can be stopped in any position.
• For manual opening, hold down button 1 until the desired position is reached, and release.
Page 4 of 7
© 2012 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
How to close sunshade blind
• Press button 2 briefly (see Figure 2), and the blind will close automatically. By pressing button 1 or 2 briefly
again, the closing process can be stopped in any position.
• For manual closing, hold down button 2 until the desired position is reached, and release.
Warranty
Panoramic Sun Roof Only
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
1)
Procedures Manual
Model(s)
Year(s)
Eng.
Code(s)
Trans.
Code(s)
VIN Range From
VIN Range To
Jetta Wagon
2008-2009
All
All
All
All
Tiguan
2008-2013
All
All
All
All
Jetta
SportWagen,
Golf Wagon
2010-2013
All
All
All
All
Touareg
2011-2013
All
All
All
All
SAGA Coding
Claim Type:
Service Number:
6012
Parts Manufacturer
Use applicable Claim Type
Damage
Code
0040
1)
HST
Damage Location (Depends on
Service No.)
--
Use applicable when indicated in
ElsaWeb (L/R)
Touareg, Tiguan
WWO
Jetta Wagon, Jetta
SportWagen, Golf Wagon,
3ME
Causal Part: Select labor operation
2)
2)
01500000
Diagnostic Time
4)
GFF Time expenditure
01500000 = 40 TU max.
YES
Road Test
01210002 01210004
NO
Page 5 of 7
© 2012 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Technical Diagnosis
01320000 = 20 TU
YES
Claim Comment: Input “As per Technical Bulletin 2019568” in comment section of Warranty Claim.
1)
Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only
2)
Code per warranty vendor code policy.
3)
Labor Time Units (TUs) are subject to change with ELSA updates.
4)
Documentation required per Warranty Policy Procedures Manual.
Non-Panoramic Sun Roof Only
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
1)
Procedures Manual
Model(s)
Year(s)
Eng. Code(s)
Trans. Code(s)
VIN Range From
VIN Range To
Jetta Sedan
2011-2013
All
All
All
All
Passat, Beetle
2012-2013
All
All
All
All
SAGA Coding
Claim Type:
Service Number:
6012
Use applicable Claim Type
Damage
Code
HST
Damage Location (Depends on
Service No.)
--
Use applicable when indicated in
ElsaWeb (L/R)
0040
Parts Manufacturer
1)
Passat
WWO
Jetta Sedan, Beetle
3ME
Labor Operation: Set Basic Settings
60122599 = 20 TU
Causal Part: Select labor operation
60122599
Diagnostic Time
2)
2)
4)
GFF Time expenditure
01500000 = Diagnostic Report
NO
Road Test
01210002 01210004
NO
Technical Diagnosis
01320000 = 20 TU
YES
Claim Comment: Input “As per Technical Bulletin 2019568” in comment section of Warranty Claim.
Page 6 of 7
© 2012 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
1)
Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only
2)
Code per warranty vendor code policy.
3)
Labor Time Units (TUs) are subject to change with ELSA updates.
4)
Documentation required per Warranty Policy Procedures Manual.
Required Parts and Tools
No Special Parts required.
No Special Tools required.
Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.
Page 7 of 7
© 2012 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.