PB-R89910-2019-0

VOLVO CAR
SERVICE AND PARTS BUSINESS
Parts Bulletin
TITLE:
Recall R89910: Tailgate Lift Arms
Model Year 2018-2019 XC60
GROUP:
CAT/NO:
REFERENCE BULLETINS:
CAR MARKET:
8
R89910
QB-R89910
United States and Canada
COPY TO / CIRCULATIONS (PLEASE INITIAL):
GENERAL
MANAGER
PARTS
MANAGER
SERVICE
MANAGER
SALES
MANAGER
ISSUE DATE:
STATUS DATE:
2019-01-25
2019-01-25
Page 1 of 1
“Right first time in Time”
UPDATE: Revised order and allocation plan below
Reference Bulletins: QB-R89910
Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group, has decided to
launch Recall R89910 on certain model year 2018 – 2019 XC60 vehicles equipped with a Power Operated Tailgate (POT).
Volvo has identified that the tailgate lifting arms under certain conditions and cold temperatures may
freeze. If this would occur, it may lead to noise or loss of function when operating the tailgate in freezing conditions with risk of separation of the tailgate lifting arms.
In worst case scenario, this may result in complete separation of tailgate lifting arms with spring detaching and projecting in a rearward direction with significant force resulting in risk for personal injury.
The corrective action is replacement of the tailgate lifting arms with an improved design part.
A total of 43,150 U.S. and 3,728 Canadian vehicles are eligible for this recall.
The following part number applies:
Part Number
Description
32136006
Drive Unit (Tailgate Lift Arms)
Qty
2
An allocation will be conducted to all retailers starting on January 28th.
Critical orders will be accepted for emergency car inoperable situations only, and will require a repair
order number when contacting option 2.
Produced in the USA and available as an electronic document. Hard copy documents are printed in USA on recycled paper containing
a minimum of 50% wastepaper and 10% post-consumer waste.
© 2018 VOLVO CAR USA, LLC